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Marlborough Durban Beachfront Self catering Holiday Apartments
Golden Mile Prominade, 27 O R Tambo Parade, South Beach, Durban, 4000, South Africa
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Mi
Review β„–1

Love the Place,my kids Enjoyed a lot,and when I did my Reservation the Lady who were helping me out she was so friendly MRS Mohamed.....and the Nigerians Guys from the Reception were so Friendly and NiceEverything in my Room was Perfect,I Loved Everything about it especially the Set Up...Keep Up the Good Work.....πŸ’₯πŸ™

Aa
Review β„–2

Fantastic place to stay! Staff members are super friendly and will be ready to help you with all your needs as soon as you arrive. The beach is also close by to the accommodation and the rooms are incredibly clean. Would highly recommend staying here when on holiday!

Wi
Review β„–3

Stayed this week very nice clean place I really enjoyed nice for family everything near shop beach supermarket from place to beach took me 2 minutesMust visitU an back in Nocembet

Tr
Review β„–4

Great for a beachfront holiday.Has amazing views from the sea facing apartments..And ao close to the lovely Promenade.

Jo
Review β„–5

Very nice very clean place very nice for family full self catering it took me 2 minutes to beach I recommend this place to everybodbetter than a hotel very spacious apartments

AB
Review β„–6

Terrible place parking is next to a brothel I had to phone them and find out when I was going to get my refund. Terrible place to stay I wouldnt recommend it to anyone.Wow thats your response dont mislead people what are you talking about I told the manager that I love the place I didnt even get to speak to the manager I had to phone to find out wheres the key I had to phone to find out wheres my deposit no one from the hotel contacted me about anything at all. And the next time Im in Durban Ill take a picture of the brothel next to the parking why dont youll just accept that youll run the place terribly when I phoned the person who you say is the manager for the keys he didnt answer my phone calls or my messages same thing happened when I phoned for my deposit refund the fact that youll dont want to accept fault from your side with any of the guests that book in is the reason why Ill never recommend this place to anyone and I tried phoning on the weekend when I was there no one answered my calls so please dont lie

pr
Review β„–7

A place to come to just to sleep,a flat being let out

So
Review β„–8

I booked the place for 5 people. When we arrived the welcome was you are lost. The receptionist demanded 800 for handling fee which we were not aware of. The money was paid. When we get there... Oh my God... The room was small. Stuffy and smelly. The rules we have to clean... Take out the dustbin. No changing on linean no bath towelWe are here for holidays. Must WE now go and buy cleaning detergents and gloves to do cleaning..We were not able to spend even 30minutes in the room. We looked for another accommodation. When we wanted to leave after booking somewhere. They showed us better room even if it was stuffy. Now they want us to move. Unfortunately we paid somewhere. When we requested we waited 4 minutes to get our 800 back because they are still discussing with the owners if they must refund us 800 after loosing 3900 for accommodation which was very very bad.But now I understand why the receptionist was saying we are lost... He could see we deserve better place than that.This is not hotel by residential flatPictures can fool youThe rules can drive you crazyI regret the day I select the hotel😭😭😭😭😭

no
Review β„–9

Terrible place please save your coins

sh
Review β„–10

Great place to stay:1. Location is excellent in terms off all beach front activities for kids and adults.2. Sea facing apartment with views for days.3. Easy check in and check out, friendly hosts.4. Self catering clean kitchen. Clean room with nice linen and towels.5. Modern6. Easy access in and out of town to shopping centres, 10 minute drive to Gateway shopping centre.7. Peaceful and relaxing building.8. Thoroughly enjoyed our stay here, will def revisit in the future.

Ph
Review β„–11

Poor place to beI will not recommend it even to my biggest enemy

Fe
Review β„–12

Beautiful and luxury apartments. Location 5 star in front of beach

Ch
Review β„–13

Worst accommodation ever. Not ideal for family especially those with toddlers. The rooms are dusty the beddings are smelly. I will never go back nor recommend anyone to book accommodation there

Of
Review β„–14

Extremely bad... Havent received my deposit money back since my stay in November 2019...guys be careful. These people are also rude when you ask for your money back

Ma
Review β„–15

Need attention in some of the rooms

Fa
Review β„–16

Please do not book here it is pathetic

Tu
Review β„–17

Wonderful place to be visited

Xo
Review β„–18

They didnt welcome me good, the service was poor. All I can say is they only care about themselves.

lu
Review β„–19

The management is very rude, the service is extremely poor. The Nigerian guys who were working at the reception are very rude. The rooms were not clean, small cockroaches were there, we were also given brown towels which were stuffy. There are no people to clean the rooms. They do things deliberately so that they do not refund you the deposit money. Their linens are stuffy and not clean. We were staying there for a week and it was a horrible one because they do not change their linens. . The fridge inside our apartment had red stains inside and split water in the fridge. The Nigerian guys working there are rude, they refuse to listen to our complaints, they do not know how to talk to people but they shout. The owner even blocked us on whatsapp and also our calls because we were refusing to pay an amount that we had already paid. She asked for a proof of payment then we sent it after that we were blocked. Their lifts are always not working-class and we were staying in 5th floor.

Kh
Review β„–20

Great location. Flats are better than a hotel room as I could cook in the kitchen which has all the utilities. Building is right opposite beach. Receptionists are friendly and kind. Wonderful place to stay.

Mo
Review β„–21

Excellent stay over the New Years, rooms were clean and very newly renovated.Family loved it, will recommend

Th
Review β„–22

The best place to be ❀️

Si
Review β„–23

The place it too bad 😑

Pr
Review β„–24

Terrible place to stay at. Service is bad.Only convenience is that its next to the beach, good for groups on a budget and self catering.Otherwise quite bad, also not clean.

of
Review β„–25

Nice and clean but the bedroom I was sleeping in it was not well cleaned

Li
Review β„–26

Nice place

me
Review β„–27

Lovely place, clean, comfortable, perfect location, friendly people all round. Just spent a night there but I will definently be back again

Ba
Review β„–28

Pathetic service, no customer service on the phone. The lady is very rude and hung up in my ear.

Ra
Review β„–29

Beautiful apartments right on the front of the Durban beach fromKids had so much of fun. !

BE
Review β„–30

Nice views, and great place to relax

Lu
Review β„–31

Am busy planning to book for ladies weekend away but reading 80% of these reviews sure gets me thinking especially about the front desk service and neatness πŸ€”πŸ€”

Jo
Review β„–32

Business owner ... this is a reply to your response on a review left by Mark Peters regarding an incident we had on your premises in which our car was broken into and stripped of its body partsWe are fully aware of the disclaimer that you have regarding theft , loss or damages , we are also aware of the high crime rate that plagues our country hence we ENQUIRED about the parking and its safety .We asked about this and we were lied to .What we are trying to Adress is your stuff shouldnt misrepresent what you as a business have to offer, the guy lied about you guys having a dedicated security guard who looks after the vehicles parked outside . If we had known this was untrue we would have made alternative parking arrangements .Secondly when it came to getting access to the CCTV footage we were stalled up until we had to leave , the supervisor ,was no one to be found for 2 consecutive days .I see from your other responses to clients addressing your staff that you always shift blame on the staff not been hired by the Accomodation, the building having different owners etc ... at the end of the day the staff at the front desk are the face of the building how they treat us or what they say to us directly affects our view of the premises .Have the body corporate of the building adress that .

Sa
Review β„–33

We booked in on thursday 28th march and checked out on saturday 30th march6 sleeperWhat do i say we spent our night killing cockroaches everywhere in the apartment😑which we felt so dirty to even sleep on da beds 😳, the fridge was not working we had to call da people about 4 times there is too much rules no parking space of there own if we do park we must pay R100 per night to park the car in a hotel where the gates of da parking lot is even there 😠 even so da VW sign of the car got stolen and they say it aint there fault😠 R3900 for 6 sleeper with only 1 room with a main bed and the rest of da beds are in da lounge there is no privacy 😞 too much rules πŸ€” it was not a good experience please guys dont book here

Re
Review β„–34

Nyc place bt very very rude staff! 2 Foreign guys who were at the reception on 19Jan 2018 and the lady who came to check the room, linen nd cutlery. Never again. You dont treat tourists like this, even if its a self catering no. We paid! No star at all.

Th
Review β„–35

Dope place,great staff good vibes overall πŸ˜ŽπŸ‘ŒπŸ₯‚

Si
Review β„–36

Clean inside very modernCouldn’t have been closer to beachLovely 5/5 would recommend

me
Review β„–37

The lady working on the 26 Sep 2018. 10:20. So damn rude. she ruines the image of this great place. please train her regarding hospitality. she doesnt have it.

Li
Review β„–38

Holiday flats right on the beach close to all main Golden Mile attractions. The building is very well maintained and has a good security surrounded by local hotels.

Jo
Review β„–39

Very disappointed with the foreign guy at the reception he was unfriendly and had a disregard to customers staying at the holiday flats. The first two days we never had hot water and there after the dstv services was put off. The flat was dusty and only clean on the surface, we could smell the old in the cupboards.

ma
Review β„–40

Worst experience ever , we had our car stripped naked and belongings stolen on the premises parking lot .Before booking in we enquirer about parking from the guy at the front desk and were told to park right in front of the building the area was under surveillance and the building had a dedicated security guard who looks after the cars at night . Same day the car was broken into the wheel caps, badges etc removed . After the incident we found out that this was a lie they had no dedicated security guard .We requested the CCTV footage as they indeed had a camera outside and was told only the supervisor could give us access to the footage . Supervisor never showed up to his office for 2 conecutive days , didnt bother to call us or give us an alternative to how we can get the footage . The guy at the front desk Was so rude and refused to co operate with us or give us the supervisors contact details .The car was a rental , had to replace the stolen parts from it from the close by hoopers VW at a Cost of R5200 . Car rental company didnt cover loss/Theft of wheel caps , badges , mirrors etc .

Tr
Review β„–41

Stayed last week,one of best beach location in Durban,i walked to beach,very nice pretty building,Apartment stayed very good for family outing,very clean,sheets were clean,overal very nice,i will come back ...in lowers season,,Supermarket only 4 minutes very nice if want enjoy self cater place......my family really enjoyed thanksPS READING Many people complain about reception staff??? the way i Understand is PRIVATE OWNED APARTMENTS and reception is not affilliated to any owners!!!!!if want services book a Hotel stay iN 17 sqmtr room !!!.here we get largeapartment Kitchen etc etc why Complaint!!!Some people just make unrealistic comments

Ja
Review β„–42

Its one of the worst places to stay... The customer service is horrible....you are not allowed to view the rooms even after paying a deposit.... And when you finally get to see it... The rooms are dirt and discouraging for a self catering hotel on a beach front... Please use authentic pic on your website so that people can know what there are getting into...

Si
Review β„–43

Excellent location for December holidaysManaged very nicely .. lady on phone helpful and friendly πŸ‘πŸ»

Ru
Review β„–44

Close to beaches and ushaka can feel the sand in your feet .. lovely place and nice people

Mu
Review β„–45

Not a good welcome at all. In hospitality business everything start at the entrance door.

Ir
Review β„–46

I just love it its very beautiful and every one is friendly and its very safe

Th
Review β„–47

Not as advertised. Bad service. Coachroach infested.

Th
Review β„–48

Best place to stay in durban beach front in holidays !!!

Ma
Review β„–49

Beach front, walking distance from grocery store and clothing shops (China mall). Clean building , friendly concierge.

Za
Review β„–50

I hate it when they said bring the money for braking..im an adult i cant brake any thing...

Ga
Review β„–51

Nice place self catering close to the beachπŸ‘ŒπŸ‘«πŸ‘ͺπŸ‘­

an
Review β„–52

I stayed at marlborough with family on 28 September 2018 me and my family really injoyed the stay.the staff the was very friendly.we will be coming back again

Je
Review β„–53

Friendly staff and nicely equipped apartments.

Ph
Review β„–54

Still need to make it wheelchair friendly

Ra
Review β„–55

|Would not recommend this place, no sense of customer service, unhygienic , dirty linen, awful smell, still waiting for our money, booked in for 4 days , did not spend one night, owner uncooperative.no space , fleas on settees .does not deserve any stars, had to give one so to post review.

Je
Review β„–56

Worst hotel ever. Bad service

Ed
Review β„–57

It is a terrible place. Not clean and looks Dangerous

Mi
Review β„–58

Great walk facing the sea or a morning jog feeling the breeze

Pa
Review β„–59

Marlborough is a beautiful place to stay but need renovations

ke
Review β„–60

Worst service ever , receptionist including owners are very very rudeAll they care about is money , once you make your payment then it’s doneHad the worst 5days ever.

Si
Review β„–61

Gives you a peaceful time

Ve
Review β„–62

Always in good shape to give you the nice service

Ne
Review β„–63

It the worse place to stay. 0 rate

Si
Review β„–64

Beach at doorstep, lovely kitchen and sea view :)

No
Review β„–65

Bad service ever, they dont deliver what they promise you, always fighting with people who bookd there

ma
Review β„–66

Beautiful penthouse with extraordinary views πŸ’Ÿ

Mo
Review β„–67

The staff there has alot of attitude and they are not very understanding

Me
Review β„–68

No star at all! Very disappointed...Still havent received my money 14 days later. So useless and the service is pathetic to Say the least

Ma
Review β„–69

Nothing like the photos on Google..

Ra
Review β„–70

Nice place to stay for a good price

Te
Review β„–71

Very close to the beach, it is a good place

sa
Review β„–72

Lovely. Clean, cool services

Ra
Review β„–73

Great location and perfect for large groups

Kh
Review β„–74

My holiday apartment

Ji
Review β„–75

Very very bad

Th
Review β„–76

Warm place

Ja
Review β„–77

Bed bugs and bad service and a bad smell of the blankets.

mu
Review β„–78

Self Catering Accommodation

Ca
Review β„–79

Awesome memories was made with friends

Ka
Review β„–80

Lifts are not properly working.

No
Review β„–81

Amazing lunch menus

ma
Review β„–82

Its cool

ma
Review β„–83

I would say go for it people

Ru
Review β„–84

Nice and clean

Si
Review β„–85

Best

cl
Review β„–86

Loved it

Fe
Review β„–87

Awesome

JK
Review β„–88

Just in front of beach, Marine parade Durban

Ri
Review β„–89

Choice is king!

Nt
Review β„–90

Average

En
Review β„–91

Hajra was a wonderful host. The apartment is lovingly furnished, with everything you need.The central reception is a bit rough, but helpful.The apartments are right on the beach and there are plenty of bars and restaurants nearby.

Ma
Review β„–92

Nice view of the sea. Just a pity the stove was broken at the time of our 4 day visit bathroom is in pathetic condition was extremely disappointed as we paid very expensive for apartment which is rented out as a holiday unit.

Fr
Review β„–93

Came very father two daring. Wonderful and beautiful holiday home from the beachMy family was happy

Information
100 Photos
93 Comments
3.3 Rating
  • Address:Golden Mile Prominade, 27 O R Tambo Parade, South Beach, Durban, 4000, South Africa
  • Site:http://www.holidayflatsdbn.co.za/
  • Phone:+27 84 353 5902
Categories
  • Holiday accommodation service
Working hours
  • Monday:10AM–4PM
  • Tuesday:10AM–4:30PM
  • Wednesday:11AM–3PM
  • Thursday:Closed
  • Friday:10AM–4PM
  • Saturday:10AM–4:30PM
  • Sunday:10AM–4PM
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