Friendly and neat staff. Excellent customer service.

I have had a variety of experiences. They once shaved my head quite nicely for quite cheaply, and they had two hairdressers twist my hair within the hour. Ive never had such quick service before.Unfortunately, I reacted badly to either the hair treatment or the method and my scalp became unsightly and a nuisance even though it was well-moisturised and, in all my years of different gels and dreads, this has never happened before.The final straw was when I booked an appointment for 3pm. The staff were taking photos. They apologised afterwards, and then my hairdresser went to go attend to her 2pm appointment. She didnt speak to me herself but rather had the receptionist come ask me to wait a bit or come back in an hour when I had planned to be done by 4pm. Despite advertised hours, the hairdresser wouldnt be available later. The hairdresser didnt apologise or explain and I felt frustrated that my time had been wasted.Prior to this, I had been trying to get them to cut my hair but every time I called, the one person who shaves heads wasnt available--even though they said that hed be available on Wednesday, he wasnt.It took me hours, but I found another place not too far away that did what I wanted. Pepita is cheaper but it wasnt worth it.

Nonsense salon.incompetent management.Resulting to staff changing all the time.certain prices are Ridiculous compared to the standard of the service

Great service.