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Woolworths Westville Pavillion
Jack Martens Dr, Dawncliffe, Durban, 3629, South Africa
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Comments
se
Review №1

Excellent service. Fresh products and a variety of products. Woolworths staff are always eager to assist you, very friendly and polite. Well done Woolworth.

Su
Review №2

Amazing shop. Huge and has everything you need. Home, clothes and food! Best ever! Love it

Ch
Review №3

The staff are so helpful. Got a coffee while shopping. The fridges were unfortunately low on ready made meals.

ap
Review №4

Good service quality clothes

Mi
Review №5

Good shepherd Catholic parish Phoenix, is a quiet place for one to be with Jesus Christ in prayers. Conducive place an hour of Adoration of blessed Sacrament..... Its under the Capuchin Franciscan Friars.

Si
Review №6

It is always a great pleasure visiting this store. Great stock and very friendly and helpful staff, especially Rene at customer service.

Ri
Review №7

Very nice...just very busy. If you prefer less traffic Westwood Woolworths could do.

Ad
Review №8

This branch is one of my favourites as it is a large store with a cafe and fully stocked patisserie.

si
Review №9

They have a better layout and more variety of things theb other Woolworth

Zi
Review №10

It was super great. The staff is amazing, I had a problem with the returns items I had buy they managed to help me and I left the shop a happy customer.

Va
Review №11

Shopping at woolies is always a pleasure. From.food.groceries to clothing you get the best of.the best of the best

su
Review №12

Obviously the quality of clothing is adequate... its just the variety of productsIts always the same .. especially their baby section

J
Review №13

A great place to shop. Staff are always helpful and they always have stock of the essential and luxury items

md
Review №14

Friendly staff,quick and effective. Enjoy buying here as I always find what I’m looking for, they have fresh items especially fruits and vegetables

Th
Review №15

Great customer service,the staff is very friendly. The shop is also neat they adhere to Covid19 protocols

Za
Review №16

Excellent availability and range of food and textiles. Excellent coffee shop. Beautiful store.

Ki
Review №17

The store is quite spacious with a wide range of food and clothing. Queues are very short midweek. Friendly staff.

Si
Review №18

The cafe, food and alles is in one spot. That is a statement that means its convenient 🙈The non-alcoholic champagne and de-alcoholised wine selection could have been better but they tended to my heart with an amazing vegan meats and tea selection so I left happy. 😊😊

Pi
Review №19

WOW! What a wonderful shopping experienceAll vegetables only of the best with the rest of the product of matching quantityHowever the eggs are the most expensive in town

na
Review №20

It is always a pleasure to shop at Woolworths. The store is clean and can get all items from one store.

Sh
Review №21

Amazingly thought out placed in the middle on 2 floors super easy to access with a lovely Cafe and food.

St
Review №22

Fresh food, Excellnt customer service. A very clean store.

Bh
Review №23

This is one of the Woolies chain store with excellent food and service.

Lu
Review №24

Absolutely great and so grateful.

Li
Review №25

I enjoy shopping at Woolworth with thier fresh food keep it up

Li
Review №26

Lovely shopping experience as always😉

Je
Review №27

Comprehensive and quality stock in the food hall. Pleasant staff. And if you shop at Woolworths you can get your parking ticket validated for a fairly large reduction. Fabulous!

Le
Review №28

Great service. Always have everything you need and more

Na
Review №29

I did not expect to be met with such off hand and somewhat rascist service from a waitress at the Woolworths coffee shop. Almost an hour after placing my order I was still waiting. The manager was fantastic and sorted it all out... but the waitress was pathetic.They also changed their menu so the names of the items are the same, but the actual item is different. Watch out for that... your old favourite is now something else. False advertising?

Ph
Review №30

Woolworths pavillion is the best,my all in one grocery store

Pe
Review №31

As always, waiting in a line for either clothes or food is a joke. 25min for food. 3 tellers open.

Le
Review №32

We love the range and quality of this Store.

Ga
Review №33

Very clean and the food section is amazing staff at tills are very friendly

Vi
Review №34

Beautiful experience. They were in stock with everything that I wanted. Quality was excellent. Staff were friendly and efficient.

Si
Review №35

Its a nice n warm to be there

Pa
Review №36

Always a neat clean store. A pleasant shopping experience

Ca
Review №37

Very neat and big. Its a pleasure to shop here. Staff are friendly.

Ri
Review №38

Bad service only 3 cashiersManagers a lady no good told me thats all we have but then more till suddenly got more staff. Bad service on the management

si
Review №39

Everything was perfect i only spent 15 minute!

Su
Review №40

I ordered food online, because of dietary requirements it has to be delivered from the Westville pavilion branch.My order was delivered on Friday with half the items outstanding. After several phone calls at my expense (they never contact you via email or phone unless you contact them.Saturday they delivered a fraction of the outstanding items. After several calls again they are hopefully delivering the outstanding items tomorrow.The frozen chips packet was open. The avocados are brown and inedible. The cold chain was not maintained adequately,the frozen food is defrosted and warm. The manager is incompetent.The call center keeps you on the line forever and never calls back like they promise. Shocking service delivery for Woolies. You need to train your staff on providing a competent service .I will be buying from 60/60 going forward.

Ch
Review №41

Excellent experience 👏 Very fresh fruit and vegetables 👌 and the cooked chickens are delicious 😋 yummy!

Ll
Review №42

Love this place I little too much

pi
Review №43

Had a great time and felt safe.

Ni
Review №44

Efficient staff. Shop is well stocked. Quick and easy.

As
Review №45

Woolworths is the shop to be at but disappointment of certain cashier who dnt have respect or professional courtesy for the customers. Possibly require more training.

Sv
Review №46

Lovely clothes! Big sale currently on!

Cy
Review №47

I enjoyed my shopping

MA
Review №48

As good as it gets. Safe, clean and well stocked at all times.

Vi
Review №49

Extremely rude and arrogant staff at rhe customer service counter. Pavillion has to be the worst. Visited Westwood Mall Store many times.. what a huge difference to the staff there. Some of the Pavillion staff are a disgrace to the Woolworths Chain

Li
Review №50

Lovely breakfast 🥐💐

sh
Review №51

Staff need to be more helpful. When asked for an item they point in a direction sometimes confusing.

Su
Review №52

Stop buying avocado from this store. The product looks good on the outside but its bad on the inside. I have experience this twice.

Zo
Review №53

Quality products. Friendly staff who go all out to assist you.

nd
Review №54

It was perfect place i ever visited

Fe
Review №55

Good quality clothing...spacious store.

AJ
Review №56

Had all my items that I went in to get. Clean store

Vu
Review №57

Chose a wrong day. The place was so full and queues too long

Ca
Review №58

You may pay a little more than at other places but you can always be assured of quality.

Hl
Review №59

Everything is fresh, super 👌, service is amazing 👏

Lu
Review №60

Good services and wide variety of products.

Su
Review №61

The young lady at the till point was excellent.

Da
Review №62

Low prices and excellent quality. Customer Service still the best in town.

pe
Review №63

Its always pleasant shopping at Woolworths Woolworths pavilion

To
Review №64

Went to the coffee shop. Service was very slow, the chicken mayo sandwich was underwhelming. Spoke to the manager who was very polite and offered a solution. Thank you. Otherwise it would have been 1 star.

Za
Review №65

I know when I want everything I come here for me best store ever clothes food and home staff

ph
Review №66

It was great, excellent

Kw
Review №67

My favorite store any day

PE
Review №68

Received great customer service from the staff.

mu
Review №69

Beauty products had exceptional service

Ha
Review №70

First we stand about 50 people in a line cramped inside the clothing store to get into the food shop. A security is trying his best to space people with trolleys, but he doesnt have 50 and the queue is already tight. Eventually we are allowed in and there are not that many people in the shop, some ilses are empty. Then we come to the till queue and we are not allowed to go together to the till due to social distancing. So we have stood together for 20 min to get in, walked together inside, but now I have to exit the shop on the side of the tills and stand with all the other people who are also waiting for their family member or friend to come through the tills. Come on guys, you are ridiculous, I do understand that social distancing is a hot word but it is still legal to use ones head.

Th
Review №71

I waited a good 30 minutes on a call to customer service only for my call to be dropped without being assisted,mind you this is my airtime. I called back and no answer again till now. Rubbsih customer service and front desk!

Sp
Review №72

Amazing, kids enjoyed the fun company entertainment.

th
Review №73

I love Woolworth Pavillion.

Th
Review №74

Unhelpful staff. In fact you cant find any staff on the floor when you need them

Am
Review №75

Bootiful store and service

Nt
Review №76

Not happy with the staff at the hot foods department. This is not what I would expect from Woolworths. I came in and asked what time the chicken will be ready and I was told in 42 minutes. Fair enough I waited. Came back after 42 minutes and the lady is giving me attitude. Telling me it will only be ready at 17:45. Another lady says at half past. I was so disgusted I just walked away definitely not the service nor attitude I would expect from Woolies.

So
Review №77

Fresh variety of produceLots of good weekly specials

Ra
Review №78

A very pleasant shopping experience

Ay
Review №79

Everyone working there is just so friendly. From the Security at the door to the ladies on the floor and the cashiers. You get the value for money

Oo
Review №80

Woolworths is always a great store to shop in. Now that Im a pensioner I watch my pennies.Dont buy everything like I used to when I worked. Should have a pensioners day when I can still buy what I want at a discounted rate

Lu
Review №81

Very convenient store with almost every item available.

Cr
Review №82

I love shopping here, I always find what I want.. plus the staff are friendly.

Si
Review №83

Wider range of products

ra
Review №84

I waited 30 mins in line to pay for one item. When I asked the cashier why there are no express tellers, she said the express tellers are opened on weekends only. The ladies at the bakery need to be more friendly. I find them to be always sulky especially a coloured lady that is always there.

Ja
Review №85

Love this Woolworths. Has everything you are looking for and more.

De
Review №86

Always a nice shopping experience

Sa
Review №87

Nice quality is good but pricey

Av
Review №88

Enjoy shopping here, the supermarket shelves just needs continuous filling

Ya
Review №89

Average branch. You have to beg for help.

Sy
Review №90

Best one to be at good service, has everything I need 😍

MO
Review №91

Good , just very little stock available.

Dr
Review №92

Large variety of items. Was very busy but the queues moved fairly quickly

Bi
Review №93

Good service at restaurant and at the till.

Kh
Review №94

Best groceries in town and you can get good deals on clothing for most part of the year

M
Review №95

The new normal, is not too bad at this mall.

Sa
Review №96

Great store to shop.Always get what l want.

Ma
Review №97

I shop here every now and then

No
Review №98

I just love Woolworths especially the food section.

Si
Review №99

Fast efficient service

Pe
Review №100

My favourite place

Information
95 Photos
100 Comments
4.3 Rating
  • Address:Jack Martens Dr, Dawncliffe, Durban, 3629, South Africa
  • Site:https://www.woolworths.co.za/
  • Phone:+27 31 275 8111
Categories
  • Grocery store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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