I was absolutely confused on how the pensioners que had even less social distancing than the others and further more shocked at the way the steward treated an elderly disabled man so harshly just so that a younger more able man may have his issue sorted out first. Someone please do something for the safety of our elders.

This is a place where you pay your rates & water and lights bill... Be prepared to be there for most of the day... 😬

I came here for the first time and the workers at the information desk were so helpful and kind. They explained everything to me and I left satisfied that all my questions were answered in a respectful manner.

You can never get any one to answer the phone

The 3 people I dealt with, were helpful & the main person I dealt with, was friendly & helpful.

We need more employees in order to be treated as customers because we always stand in the line with no services. That the main reason. Its dont make sence like 2 employee helping almost 30 people . While we rushing somewhere. Please respond

Its just normal ,but very busy on the weekends, they have good customer service too.

Better if you get there in the morning as queues are still short and service is faster

Is a good place,but you must take time and be carefully

Brilliant service. Proud to have such an outstanding department. Their housing delivery is unparalelled.

All depends which consultant you get for that day.submitted paperwork numerous times only to find out they lost it again for 3rd time

Two hours to see someone and they were unable to help me.

The service is bad thr thy snd u frm pillar 2 post!!

Sad but ridiculous no services

Waited 2 hours to be attended to. There are 33 cubicles but only 8 were used to attend to the public , hence the long wait. Many staff standing around chatting also making the process slower.

Thanks got good service, from teller and even the security

Good customer service. Dedicated staff! Swift service.

Business customer service very helpful

Parking problem. Lots of traffic. Efficient system

Followed 3 queues and sent to another department and was advised that I should be in the place that I was sent from only to be told an hour and a half later that I am not in the right place

Helpful staff, satisfying experience. Need to go early though, to avoid long queues.

Good and clean. Staff were very helpful.

Excellent service although i had to wait the line but no regrets

I think service needs to be improved. Long queues weeee

There is always one system issue or another, you have to queue so many times, you stand in a queue to get a number to wait in the waiting area for your number to be called, service is not friendly and very slow. Its either they need more staff or provide more training its frustrating having to be in one place for 2hours even worse when you have a 10 month old baby with you

That place is terrible, theres long queues nobody is sorting the queue most of the time,sometime your are in the wrong queue,you have to ask the people about the queues.You must be prepared to wait!!

Doing the best they can under the circumstances

They are never willing to help. Just tell you your bill is high and send you all over the show. People working there are incompetent

I really was impressed by their service

Not enough cashier to assist que to long

Short queues and efficient service

Great service I had and the stuff is friendly

Iyhooo! Customer care training is a MUST!!!!

Slow service, only two tellers working on a very long queue!

Lack of parking. Long queues

They forced me to go there not happy

21 counters, but not more than 8 in operation. Too long a wait in the queue.

Helping people workers are friendly they are doing good service

Go on expecting the best, get the best

Do not go there

Fast service .

Effcient

Long cues , process takes too long to get to consultant.

Could do with card swiping facilities

Service is slow....and unfriendly

Prepare yourself for a wait

Bad attitude on staffs part

Service is bad.They are too slow.I went there and was given wrong information,I nearly left and was helped by a security.I was there by 12h45pm and finished by 15h30pm.

Friendly staff

Long queues but excellent service

Ok

Very short staffed

No comment

It provides solutions where there are none.

Wait for no reason

Useless as usual

Long waits, some incompetent staff members

Long queues

Very helpful

Hatch place

Helpful

Long lines

Nice

Terrible service

Assisted me

Weak

Mhhhh