I took in two pricey bags for repairs. The service was good. The bags were repaired timeously. I was happy. The workmanship wasnt 100% though I accepted that because it was cheap to repair.
The person who attended my call was very helpful, good service on the staff from Durban.
DHL USES INCORRECT TARRIFF CODES. BE CAREFUL!!!!! MY BROTHER AND I BOTH IMPORTED SOME MULTIVITAMIN TABLETS FROM THE USA. BOTH TIMES DHL CHARGED US 20% CUSTOM DUTIES. I CHECKED WITH SARS AND SOME CLEARING AGENTS TO WHICH ALL SAY ZERO RATING ON THESE TABLETS. WHICH MEANS NO CUSTOM DUTIES!!!! ONLY PAY VAT AND THEIR HANDLING CHARGES. SO BASICALLY I WAS CHARGED DOUBLE. BECAUSE I IMPORT MYSELF, I UNDERSTAND THESE THINGS . TO THE UNSUSPECTING BUYER BEWARE!!!! DHL IMPORT OFFICE HAS NO IDEA WHAT THEYRE DOING.IM NEEVR USING DHL EVER AGAIN
They dont diliver