Great gym and facilities. Due to covid they have limited the number of machines/ equipment. One bench press rack, two squat racks, two Smith machines, and limited treadmills and other machines. You may have to wait to use or do something else before you can use the racks.
Its big and spacious! It has all the equipment you need, especially if you enjoy lifting weights. Its much bigger than hillcrest virgin active, it also has a much larger variety of gym equipment. It has everything you need, and if you want a protein bar or Amino Acid energy drink before you hit your gym session, the supplement shop is open till quite late.
Good facilities.pleasant training environment. Some reception staff need some customer service training tho.
Great service from the front desk team (Friendly and informative)
Place to be, good service, helpful staff and cool environment
Love Khanyas Group classes!
Awesome shop always so festive with everything possible available for such a small shop they have the biggest variety of health foods and healthier options available at a great price even if you vegan they have many different options 😀
We moved from VA Hillcrest (a premier club) to the Kloof branch because it was closer. Love the new club, friendly staff great machines and free weights. The only gripe is their class space is very limited in comparison. Not much they can do however
My Favorite Place to Workout and be Active, Friendly and Welcoming Staff💪😊
Clean, well maintained, goof service. Not so busy during the day. Everything one needs for a great workout
A very nice gym, must admit! To be honest, I liked this one more than the one in the Cape!The staff is very friendly and helps you with whatever you need with a pleasure.The gym is a kids-friendly place. For the smaller ones there is a safe area with a lady taking care of the process))You can also find a person who will train your kids in the pool for extra payment.Gym is big and well equipped.You can find sauna, shower, dressing area there.I was enjoying it.I take a star off because my Victoria Secret bra was stolen from the changing room..Shame..
Love this place. Staff are friendly, covid safety protocols in place and the gym is clean.
Amazing gym with friendly staff
Signed up to via Central Sales for the Kloof branch in KZN. Visited the branch to finalize my membership. Thandeka, really could not be bothered. Staff have no idea of the device or the device charge you are paying for, all you literally get is shrugged shoulders and rolled eyes. Ask for a sales or club manager, none on site, a promised phone call, still waiting. New member, think you would be showed around the facilities or some level of introduction. Nothing other than if you want we will show you around. As if you are doing me a favour. That team could not get me out the door faster. Kloof had and absent uninterested team, who dont know their product, couldnt care about the customer and no management presence. Then you get told you should not of signed up with central sales.....guess of they dont get the comm, then you are a second grade customer.
New equipment. Lovely gym
Adheres to covid protocol and has a range of machines available to use as well as a good weights area, however administrative issues are not always handled quickly or effectively
Not so crowded. The guests are not noise. They respect other guests.
Great as always
Great facility.
A nice smaller gym
Friendly team, close to home and easy to go shopping for groceries after a workout
Was there as a quest. Strict covid regulations
Good gym
Quick entry procedures during the pandemic - sanitisers/ cleaning staff on standby at various points. Friendly staff at the front desk.
Its a bit out dated, also doesnt have disability access which is a bit old school.They need an update really bad.
Management unable to solve serious problems and very rude customer service at the front desk by a particular staff member. Some members train without a mask and are not reprimanded whilst others are always pushed and forced to adhere. Unfair.
A rural area with good and welcoming people. The braai was quality meat. I really enjoyed visiting the area.
Gym following covid protocols.
THEIR AWESOME STAFF.....I was there on a weekend and saw the way they helped a disabled lady and her baby girl get in the pool with a lift and watch over her .....lump in throat stuff ..such care and concern ...well down guys ....I find them great ....happy ..friendly ...and welcoming....great place to get your fitness level up ...
Cozy gym. Not too busy on a Sunday, although on my visit there wasnt any water from the steam room water pipe, had to use the tap outside the steam room. Upgrade the steam room maybe.
Good vibe, classes are 100%, good customers service, all staff are smiling all the time, easy to approach
Love this place
Its spacious and has enough training equipment the staff are always there to assist
They dont put the aircon on over weekends. Even in the middle of Durban summer. You really would expect more for the insanely high membership fees.
This gym is fairly small. The equipment on offer is decent. The facilities are in dire need of an upgrade however. The showers and steam room are very dated and rather awkward to navigate through.
Im very happy here. Its never too busy that its unusable; there is a funky bridge that passes over the pool and the staff are always tremendously friendly.The kids zone is sufficient to keep kids entertained and my son loves going to the gym. Theyve recently upgraded their equipment which is a welcome improvement to their old equipment.If it had some internet stations and/or some nearby Kauai or Vida e Cafe (for the convenience of cashing in your vouchers) it would have received 5 stars.Oh, and parking is a nightmare because the shopping centre just really doesnt have sufficient parking at all.
Excellent service... Good work out
Great local Gym, it pretty quite most of the time so there isnt a wait for machines when training. Most of the machines are outdated but are well maintained. There are a number of class each day from swimming, to spinning that are well attended.
Awesome gym! They recently upgraded the equipment, machines and weights, so its even better now.Very friendly staff too!
Machines constantly out of order and just left that way, air conditioning set to freezing and the music the last few nights has been terrible. Would be great if management actually did what they were employed to do and attend to faults. Reception and cleaning staff are lovely though and can not be faulted.
5 star fitness centre, usually gets very busy peak time
Just an average virgin gym. old equipment etc. the monitors on some of the equipment dont work. it realy just serves as a convenient gym. nothing exciting.
Everything viegin active can offer. And a lovely pool
Nice mix of people. A good regular place to work out. Dated but still in good condition.
Love the upgrade! About time. What a treat
Clean with updated equipment. Have enjoyed every class Ive attended.
Needs biometric fingerprint recognition for entry, being forced to carry around a gym card in 2017 is ridiculous. Its generally really clean and staff are rather helpful. Machines maintained well.
The best! Small but got what you need!
Great gym with indoor pool! Can accommodate plenty of people
Very clean and vibrant gym. The staff are more friendly than any other Virgin Active i have been to.
Good place for your workout and it has a heated pool
Great gym, new equipment and Brad Baylis is the best personal trainer!
Can get very busy during peak hours but has all the machines that you need for a good workout I go 2 times a week and has been great so far
Small gym with limited equipment. But the locals seemed happy.
One would say that you treated like royalty. Very warm welcome, staff very friendly and helpful. When I train, I notice the staff always have a smile on their face, never glump or gloomy, thats what motivates one to keep gping to the gym. But Virgin Acty Kloof, well done guys. Excellent
Well stocked with modern state of the art equipment
Love the friendly staff/management/instructors
Nice gym with good facilities.Easily accessible
Floor could be cleaner.. Equipment dated.. Convenient (when you live in Kloof)
The aircon is unbearably cold and the machines are always out of order
Very clean and well- maintained
Easy access from main road, wish it was a bit bigger though, many members gym here.
Great gym. Up to date with new exercising trends
To busy equipment always lying around. No instructors on the floor.
Over crowded, not enough equipment or decommissioned and no facilities for kids between 8 and 14. You guys need to catch a wake up.
Friendly staff and never packed
Very clean and the staff are real friendly
My muscle building gym. Awesome place to train.
This is a decent gym. It has all the needed facilities.
Very crowded in the afternoons but this is due to the lack of Virgin Actives In and around our area. Very friendly staff always ready to help
Friendly service. Gym is clean and well equipped with a lot of space
Nice Gym, a lot of the fittings are fairly old though.
Lovely staff and up to date equipment available.
Very high tempo atmosphere
Great gym. Clean, tidy and not overcrowded.
I cannot exercise with aerobics music and the music upstairs blaring at the same time. 😫😫😫😫
Timeline reviewTap to see reviewJune 2019I like very much changes to gym.
Amazing. Lots of space. Great community.
Although clean the equipment is starting to show its age. To keep this gym in good condition it requires a revamp of equipment.
Always enjoy working out there especially in the evenings
Sometimes Aircon is set to ridiculously cold temperatures , gotting sick before
Nice and usually busy. Lacks some equipment compared to other Virgin Active clubs
Friendly staff and its always a pleasure to train here, always greeted with a smile as you walk in and it has never failed to be an amazing start to the day, this place is like my second home !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!You enter wanting to do a few circuits and lose track of time because of the incredible environment, you wont regret coming here ! Its got everything you could ever need for your training needs
Shabby with aged equipment. Staff dont care or listen. Lockers do not lock. Its emptyness tells the full storie
Good place for a Sunday morning workout
Always able to get a lane to swim in.
Lovely club, sometimes parking is an issue though.
Used to be a member for 8 years but as soon as you are 18 , premiums increase 10 fold and the service is poor.
They need to sort out the air-conditioning.
Needs a sauna light in steam room faulty other guests complaining third day
Wish the aircon would not always pack up
Busi is a legend, made the process of aiming up a absolute pleasure.
Workout spot people are friendly and helpful
Old Virgin Active setup but well run.
Nice gym with friendly staff.
Friendly people providing a good service
Very clean and stuff is friendly.
Friendly staff
Good facilities available.