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Astrum Peripherals Pty Ltd.
Unit 4, Origin Park, 14 Riverhorse Close, Riverhorse valley, Durban, 4037, South Africa
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Comments
Ja
Review №1

Brilliant service. Did such an awesome giveaway for World Dog Day! Quick courier services and what an awesome wireless headset.

Pr
Review №2

Absolutely loving my astrum M2 smart watch! I went backpacking to Afriski in Lesoto last weekend and never took it off - I showered with it, and observed my step count and sleep patterns.

Mo
Review №3

Amazing service and products! Received my earbuds in perfect condition and it has exceptional quality. Speedy delivery as well. I am extremely happy 😊

Ni
Review №4

Very good sound quality. Fits nice and comfortably too.

Ke
Review №5

Such a great company to use for all your IT related products and support. The team knows there stuff and are always willing to assist where ever they possibly can. Keep up the good work guys .

Ta
Review №6

My son is currently using the astrum kids wired headphones model HS150. It features comfortable soft padding and an adjustable headband. The sound quality is perfect for his age and he is able to listen on his tablet and it plugs into my Samsung A20. Wonderful product in a smart cobalt blue with yellow star details. Thumps up on this device🎶😄🎧

Us
Review №7

Would not repair the speaker and saying that I tampered with the device. Why would I touch it if it was just 2 months into its warranty!Never met a company like this. They deserve to close their doors.____After their reply on google maps:I have contacted my lawyers and we are lodging a complaint with consumer protection. As per our telephonic recorded call you stated that the board on the inside of the speaker was tampered with which made the refund not possible.When I had brought the speaker to your offices for booking the antenna broke in the car due to the poor quality. But never the less if the antenna is broken it shouldnt affect the speaker not working at all.Your staff at the Riverhorse branch advised that they dont have proper packing and would post the speaker to Jhb for investigation. They asked me if I had the box, I said no it has been 2 months I didnt keep the box because it was so big. They said they will do their best to bubble wrap it but cannot guarantee damages. I asked them how they could not package it correctly and hold me liable for their repair process. It is under warranty.The matter of the fact is the person is charge at your JHB branch said that I opened the speaker & tampered with it that is why they cannot fix it, he stated that there were screw driver marks on the inside of the speaker. I asked him why would I attempt to do this if its still under warranty. He said I am lying.As a matter of principle I have lodged a formal complaint with consumer protection. We shall see how this is dealt with in court.Yes the antenna was partially damaged due to the transportation of it to your branch, but it cannot possibly result the speaker not switching on.Thank goodness my calls are recorded.You cannot just take advantage of consumers like this.R2000 on a speaker that lasted just 2 months!Your products are definitely cheap for a reason if not you would definitely be out of business.Also be careful all the 5 stars are this listing are probably fake!

Ni
Review №8

Perfect place to get your everyday electronic needs. Charging cables, powerbanks, keyboard and mice. Im happy with the service I recieved.

Ge
Review №9

I use my gaming keyboard and mouse everyday along with my smart watch ⌚ hasnt failed me once

Th
Review №10

In short they are the best in the game ,I like all their services and products

Sh
Review №11

I don’t like astrum coz they don’t care about customer they to rude with customer they don’t replace when complain come back

Ug
Review №12

They dont know how to keep customers. Absolutely poor service with a horrible attitude! Dont support this brand . Go for another brand even if it cost a bit more

Wa
Review №13

Very poor service and very bad customer policy’s they are very rude to customers when you buy product if it faulty they give you hard time and end of you losing and they show you attitude like they care about valued customer im one of bulky buyers and many times i have very bad experience with them and of i leaves things with them most of products which is already faulty they sale them we only come to know when we retail it to customer when you spend you spend your time and energy to take it back to them you are facing bad attitude and bad service from them.I can proof you

Ah
Review №14

Hello everyone I’m regular customer buying bulk from them and retailers to our values customers we have very bad experience with astrum most of they products are faulty when we take it back to them they have lot of stories coz they give us back the same products and we keep on taking it back to them and if we losing they very bad customer policy and bad attitude

Fa
Review №15

Very bad service they dont respect customers and no more same quality

Ph
Review №16

Well priced and well stoked. A supplier everyone should use

Mu
Review №17

If you guys talking about that speaker I purchase and one year guarantee let me notice you that speaker is staying with you more then one and half years I can proof that and that item stays in my store less then three months customer who bought he was keep on coming back to us and we talking it to you guys and you people are thing you are a king of electronic and you don’t have competition but that is your ohm and many of Astrum products leaned into my story and that we never took it back to you guys cos we know business are like this loss and win but you people only worry about yourself not your customers you must know only customers is value of business I will fight for my right with you people and I will recommend all my connection to buy from durban Astrum store

Ta
Review №18

My son is currently

Ug
Review №19

Awesome service !

Ki
Review №20

Computer parts available

Na
Review №21

Computer parts

Information
17 Photos
21 Comments
3.5 Rating
  • Address:Unit 4, Origin Park, 14 Riverhorse Close, Riverhorse valley, Durban, 4037, South Africa
  • Site:http://www.astrum.co.za/
  • Phone:+27 31 563 3797
Categories
  • Distribution service
  • Computer wholesaler
  • Electronics accessories wholesaler
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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