What a nice place to stay. I had to leave early and they prepared an on the go breakfast for me the previous evening. Will definitely recommend this accommodation
Very quiet for a person that loves peaceful environment like me.. Neat. Definitely my home away from home when Im in Durban.
As always....Excellent service
First of all they made me pay for a soak off that I didn’t receive, the owner of the place even tried to deceive me by saying having my acrylic nails filed was soak off😂. Gave us such a runaround when we wanted a refund.They have my partner paraffin wax thingy that he didn’t ask for (we assumed it was part of the package because we didn’t even know what it was), then they later charged us for it😂😂.Owner of the place does not know customer service. Very rude on the phone. I would not recommend the place to anyone.
Excellent establishment offering location, comfort and service. Will definitely book again and recommend family and friends to stay here. It ticks all the boxes and is suitable for Corporates, Couples and families. Well Done Mcallister. Keep up the excellent offering. 👏
Calm and relaxing environment. Foot saok is a real treat!
Luxury is NOT a word I would use to describe this guesthouse. Checked out early the very next day and it was the best decision we made.1. Upon pulling back the duvet, there was an array of dead bugs. Something that apparently fell out the aircon that is right above the bed.2. We are in the middle of a pandemic (covid-19 to be specific) but the cleaning staff entered my room whilst I was in it, with NO MASK and had to be reminded to put one on.3. When moved to a new room I was once again greeted with stained sheets. Upon asking for new sheets I was faced with a hostile attitude from the receptionist. Apparently all the sheets are stained.4. There are current lockdown restrictions, one being a curfew. However the guests are left to their own devices , resulting in some coming in after curfew and waking us up.Overall we felt unwelcome and they are not accommodating at all. Cleanliness is clearly not a priority here. And when it comes to refunds the person in charge is extremely rude. 0/10 and as a frequent traveler, I can confidently say that this place is not worth it. Very disappointed, will come back here again and do not recommend to others.
Nice space. Clean. Staff friendly and accommodating.
We checked out as quickly as possible in the morning as it was clear we were not welcome. Very misleading information online about the accommodation as we only found out it is halal while checking out. The staff at the hotel was very hostile to us and made our stay uncomfortable.
I wouldn’t recommend this hotel for anyone, they’re crooks. Poor service and they can’t deliver. They said they’ll return my money but it been a month, they keep excuses coming
Thank you for the excellent service and professional treatments. Peaceful weekend. Highly recommended.
Great place. Spa treatment was affordable and excellent value for money with everything you expect. Setting is very cosy. Havent seen the guest house rooms but hear they are good.
I went with my husband for a couples massage at the Spa and it was just amazing! From little details like a welcome card and a welcome drink to the excellent massage we had it was just perfect. Would highly recommend
The place was super clean restaurants are nearby also had a massage 👌👌👌
Very nice the pillows were a bit hi for me but other then that beautiful place
Where do I start? Our stay was great!McAllisters definitely delivers a luxurious stay - clean rooms, crisp linens, impeccable service, conviently located, beautiful decorations, relaxing outside areas and it is safe! The staff are friendly and attend to your every need. McAllisters is at the top of my list to stay when travelling to Durban.
Clean!!!! Crisp, clean sheets. Clean bathroom. Comfortable bed. Cool air-conditioned room. Wonderful staff! Great Breakfasts and within an easy, safe walk of all the wonderful places to wine and dine along Florida road. Not noisy, thankfully! The owners are aware of hygiene as the pool too was at a perfect chlorinated level. I enjoyed my stay and highly recommend this 4 star guesthouse!
Classy and safe 👌
Loved it
Room was tidy & neat but small and has no desk to work at. Extractor in bathroom not working despite reporting on first day. Its OK for the price. Location is great...just off Florida Road close to many good restaurants etc.
Everything here is perfect. Friendly people. Good breakfast. THE place to stay in the centre of Durban. A lot of cafes and restaurants just around the corner.
Loved it 😬😬😬 Would really recommend it to anyone who wants a weekend getaway in Durban!!!
Beautiful place
Excellent venue to host a private function/party. fabulous spa with great service and professional therapists.
Perfect place.Close to everything on Florida Road.Staff were great and very accommodating.Will be back soon.
Excellent service. Love the treatment. Will go back
Friendly staff who were very helpful. Will certainly spend a night or two there next time im in Durban again.
Enjoyed my stay and the staff were amazing, the food was also delicious and I am considering staying again soon
Great service, great experience. It will now be my preferred spa.
Found the equipment I needed at a affordable price for out store not bad service
The location was good. But breakfast options were l Iimited. The quality and quantity of food served was less compared to price paid.Ac was not working.Staff was not supportive.WiFi was very slow.There was no 24/7 support staffTV was very old model so cannot attach USB.None my issues were attended
Lovely warm place as a Bed and Breakfast! True four star stuff
Awesomeness as always
We had a lovely stay. The rooms are tastefully decorated and comfortable. Well situated.
Great bed, not so much the breakfast, unless you like polony and baked beans. The toilet seat in my room was totally loose aswell and the bath towels was not replaced often enough.
It is wonderful to be here im feeling honoured
Staff is friendly and their services are good
Nice and compact
Comfy ..cozy ..mmh lovely breafast
Excellent B&B. Very friendly staff.
I always enjoy my stay here
Lovely place and felt very secure. A wonderful, caring owner!
Good place. Loved it
Beautiful venue amd luxurious spa
Bed covers were not changed frequently, spray by the bedside is expired as well as the air freshener by the bathroom too
I love the positiveness
Excellent service
It was okay but breakfast not filling
Super
Deserves another star!!!!
Nice place to be
Nice
Very good room Very rich and well presented breakfast. Attended by a very kind young family in a beautiful neighborhood to walk or go out to eat.