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RAPUNZEL HAIR AND BOUTIQUE
Ground Floor, 333 Anton Lembede St, Street, Durban, 4001, South Africa
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Comments
Nt
Review โ„–1

I honestly love this place, the wait is way too long and when I went there to relax my hair the lady was complaining about how tired she was, everything she was doing at a very slow pase which was very aggrivating. I have relaxed my hair there before and it didnt take even an hour thats why I stopped there before going to work but to my disappointment I got someone that made me an hour late for work ๐Ÿšฎ I dont remember her name but its a great place with the best service its just that one particular lady that made my experience the worst

Si
Review โ„–2

I Love how they did my nails and eyebrows

No
Review โ„–3

Great service from staff. Quality lashes. Good prices.

Sl
Review โ„–4

I waited for 1hr 30mins & left without having my hair done. It was too much of a wait plus I had to be somewhere. However its a beautiful salon, clean, Covid-19 compliant & friendly staff. Quite different from the likes in town, the look & the ambiance you would expect in salons found in malls. They just have to work on their time management & be forthcoming about the waiting period so one gets to decide whether they willing to wait or not.

Di
Review โ„–5

The service is great, the ladies that work there are friendly. The place is neat and clean, I recommend it

NI
Review โ„–6

Service could be better at front desk maybe consider hiring a second person to assist... But overall great work.. Professional nail techs and hairstylists

Ci
Review โ„–7

Great customer service. Thank you

Kw
Review โ„–8

I waited more than an hour to get my nails done, eventually left without doing them. ๐Ÿ™ƒ

lu
Review โ„–9

Today was my first time going to Rapunzel, I have to say I have never been to a hair boutique that has such great customer service. They go out of their way to make sure you leave with a smile on your face. Itโ€™s no wonder why they are always busy. Iโ€™m super impressed with the quality of their work too! ๐Ÿ™Œ๐Ÿฝ

Bu
Review โ„–10

Weaves have a great quality but was no happy with the closure its short for my 20 inches and the weave hat was small.

Lu
Review โ„–11

I did tinting & trimming for my eyebrows as well as individual lashes there and the following day the lashed were falling off, ended with an eye infection. The tinting faded in less than a week. Definitely wouldnt recommend it to anyone!

si
Review โ„–12

The lady at reception was so rude, to the point where she was shouting at me in front of clients. She charged me for what I had initially asked for.

Za
Review โ„–13

Their service is always on point I love it

Zi
Review โ„–14

I love your work and patience with your clients

Tr
Review โ„–15

Please reconsider the method of your acrylic soak-off. After waiting more than an hour for the procedure, my nails were cut too short and then plunged into boiling (literally) acetone. When I raised my concerns, Wendy - the technician, proceeded to tell me that I should place my hands in there for 10 seconds. She was further supported by other staff members. Not only is this method painful, but it is also not best practice. I also found out that this method is used to save time. I did not appreciate the wait, the service or the attitude of the staff.

Ka
Review โ„–16

Great service and the staff is friendly ๐Ÿ™‚

St
Review โ„–17

I love it because when you enter that you enter ugly and when you come out you come out beautiful

No
Review โ„–18

I did my nails on the 12th of June and they lasted me for the whole month. they were still shinning in a very good condition. i will definitely come back to you guys pity that i did not bother taking the name of the person who did them for me but my experience with nails was the best.

Za
Review โ„–19

Dont know

No
Review โ„–20

Their customer service is absolutely the best. They are the best at what they do. I simply cannot stop going back for their services

Ez
Review โ„–21

They make sure you go home happy about everything you did at their salon๐Ÿฅฐ๐Ÿ’ซI would recommend them to anyone

NO
Review โ„–22

It was a busy day but they working fast and hard to keep the client happy

Ya
Review โ„–23

Its a good place but they tend to overbook & u end up waiting until u go back while they up & down

Ph
Review โ„–24

Always happy with rapunzal, today there were some delays but other wise Im happy with my nails by mpume

ma
Review โ„–25

Good service however there a very long waiting times

Me
Review โ„–26

They provide the best service at an affordable price

Am
Review โ„–27

Service was good but I waited for too long without any assistance

ma
Review โ„–28

Very Warm and welcoming to clients ...nice and friendly staff and they professionals

Lu
Review โ„–29

Very bad service experienced from an employee

St
Review โ„–30

I always take my wigs for treatment or tinting. Excellent service

no
Review โ„–31

I love Rapunzel Hair and Boutique! They are so professional โค๐Ÿ‘Œ๐Ÿ”ฅ๐Ÿ”ฅ๐Ÿ”ฅ๐Ÿ”ฅ๐Ÿ”ฅ๐Ÿ”ฅ

no
Review โ„–32

Excellent work done on my nails

Ri
Review โ„–33

Great services with great staff

Tr
Review โ„–34

Great service there

af
Review โ„–35

Great service

Yo
Review โ„–36

Excellent service

Si
Review โ„–37

Waiting time is insane

Za
Review โ„–38

Waited long while

Mz
Review โ„–39

I didnt find it

no
Review โ„–40

Good

Information
63 Photos
40 Comments
3.8 Rating
  • Address:Ground Floor, 333 Anton Lembede St, Street, Durban, 4001, South Africa
  • Site:http://www.rapunzelhairboutique.com/
  • Phone:+27 76 583 1178
Categories
  • Beauty salon
  • Nail salon
Working hours
  • Monday:9AMโ€“5:30PM
  • Tuesday:8AMโ€“4PM
  • Wednesday:Closed
  • Thursday:9AMโ€“5:30PM
  • Friday:9AMโ€“5:30PM
  • Saturday:9AMโ€“5:30PM
  • Sunday:9AMโ€“5:30PM
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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