user
deMala
Hillary Centre, Stella Rd, Malvern, Durban, 4094, South Africa
Appearance
deMala

Comments
Ai
Review №1

Jade was an absolute darling. She really went above and beyond to accommodate me, being an hijabi it isnt always easy finding a salon that can accommodate me. Hair cut was done well.

pr
Review №2

Absolutely terrible experience! Do NOT GO HERE if you care about your hair. R1500 down the drain for pathetic service + staff etiquette.We requested senior staff multiple times before booking the appointment.Ive gone to multiple salons and never once did I come out with gummy hair which is falling out at a slight touch.Myself and my my mom went to the salon. I have bleached blonde hair (healthy) but roots need retouching. I explained to the lady what I wanted but she seemed confused until I explained how other salons do it i.e teasing method.1) She grabs the hair and teases it violently and applies bleach. Yanking consistently and causing pain on my scalp. I told her this and she has the audacity to say that she needs to yank the hair ????2) I was then seated on a broken chair which staff were aware and told me to sit on the edge of the seat in the corner ,infront of the waxing studio as people stood on my feet and walked pass. (????) . I sat there for an hour+ until I asked to be attended too .3) they use a dry towel to yank out dried bleach fm my brittle hair to re-apply another application. What cheap technique is this ? Use logic that on bleached hair, you can not use friction.4) they leave me for close to another hour with bleach 20 VOL. Come back to tell me they cant lift my virgin hair and that I need to choose bleach for the THIRD time or dark blonde colour over. I ask what is the issue as I faced no problems in alternate establishments previously and the stylist says its because the products are different. Am I paying close to 1k for cheap products (???)I touch my hair and it begins falling..and stretching like bubble gum which made me decide that bleaching it for the third time would cause more damage.After back and forth, they colour my hair and now it is all mixed colors with green hue. I came in with black roots dissolving into blonde but now Im left with coarse/broken hair that is multi colours.My hair cant be fixed and the entire length is damaged whereas I went in for just a root touch up. What logic is this ???But wait folks, thats not all! My mother had dadk brown hair and requestd light brown colour . They colored her hair black and left her forehead with dye streaks. We told the receptionist about the dye streaks and she says that my mothers makeup was cleaned off at the forehead.Is she implying my mothers face is darker at the forehead and that it was not a result of their disgusting dye job?Please. Do not COME HERE. The staff are incompetent and will use passive aggressive tones to bully you into believing you were a mistake for coming to their store.Condescending and puts the blame on me for not using products to keep my hair healthy when I CAME IN WITH healthy hair until your store messed it up. I have to unfortunately cut off majority of my long hair which is not recovered.

He
Review №3

Beware new staff do not know what they are doing. I left the salon, covered in so much hair, my whole car was covered in hair, water dripping off my face and hair cut so badly that Im embarrassed to leave my home. It cant be corrected either as the hair is hacked so short in places that I will just have to wait for it to grow out. Think twice before you use this facility now

Ra
Review №4

I didnt have an appointment, however the staff was very accommodating. Got my hair done quickly and it was done well. This salon is quite pricy, however worth it.

es
Review №5

Very satisfied with my foils and cut with Noleen.

Ba
Review №6

Always a pleasant visit ,quality cut and amazing ladies that work there

Em
Review №7

Snazzy haircut by Ally so friendly & professional; full marks for covid regulations 👍

Ki
Review №8

Went in for a haircut and then hair stylist completely ruined my hair. She did not listen to anything I had asked to do. Will definitely not be using this salon again

Ro
Review №9

Great service received. Besides the aircon being very high on a cold day the staff is professional and friendly.

Pe
Review №10

Allie always good. Clean place and awesome specials

Sa
Review №11

OK if you want a quick service treatment without a prior appointment like a wash and set but the ladies seem to have no clue what they are doing. Took forever to get my hair toned and then it was darker instead of lighter when I was very specific about what I wanted. Very poor service and no sense of time Id actually say that the staff boarder on being rude.

El
Review №12

Love the colour and cut! Noelene and Anthea are the best!

Dw
Review №13

Best affordable beauty treatment

Ke
Review №14

Thuli is amazing. Always provides good advice and makes you as comfortable as possible. For both hair and beauty treatments. Excellent friendly service.

We
Review №15

Great pricing and good skilled staff

Ja
Review №16

My perm had to be redone and the curls is still not right, some pieces is not even curled, my hair is damaged a lot due to this

Pr
Review №17

Always professional and the service is great

Li
Review №18

Friendly and helpful

Gl
Review №19

Thanks, to Ally I feel almost human again.

ko
Review №20

The ladies at Demala Hillary are just awesome💖💖💖💖💖

Ja
Review №21

Excellent service. And friendly

ri
Review №22

Friendly service

Sa
Review №23

Give this one a skip unless you are willing to tolerate a low level of professionalism and staff who do not have adequate product knowledge.

An
Review №24

I got a waxing. Affordable prices, great services!

Gi
Review №25

The owner never pitched to do my hair...she is my stylist....we had an appointment....total dissrespect for me and or my time....very sad

FA
Review №26

Absolutely lovely my absolute happy place

Do
Review №27

Friendly professional service

Ge
Review №28

Best in town.

Sa
Review №29

Expensive, waiting time way too long

di
Review №30

Always friendly and polite

le
Review №31

Amazing service and results

ma
Review №32

Very good

Li
Review №33

Quick and efficient

qu
Review №34

The place to cut your hair

Sa
Review №35

Fast service

De
Review №36

Very friendly

Li
Review №37

Professional treatment as always 🌟🌟🌟🌟🌟

Gi
Review №38

Ally rocks

Information
4 Photos
38 Comments
4 Rating
  • Address:Hillary Centre, Stella Rd, Malvern, Durban, 4094, South Africa
  • Phone:+27 31 464 5035
Categories
  • Beauty salon
  • Hair salon
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:7:30AM–4:15PM
  • Wednesday:8:30AM–3:15PM
  • Thursday:8:30AM–5:45PM
  • Friday:8:30AM–5:45PM
  • Saturday:8:30AM–5:45PM
  • Sunday:8:30AM–6PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations