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Ross Champion Durban
335 Point Rd, South Beach, Durban, 4001, South Africa
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Comments
Review №1

A shout out to Francois and Bongo for a amazing service. It’s never easy handing your vehicle over to others, but with constant updates, easy access and quick responses my vehicle was in good hands. Thank you guys. See you soon.

Mi
Review №2

The people at Ross Championship were all extremely helpful and friendly - right from Sli attending reception, JP in the service department and the mechanic dealing with the vehicle. I found them extremely accommodating, kept me updated on work being done, and actually finished ahead of time. The work itself was of exceptional quality and vehicle looks as good as new. I wont consider going anywhere else for vehicle repairs.

Le
Review №3

My vehicle went in after a bad accident. The reception service was excellent.Sma the service advisor kept me updated at least twice a week on the progress on my vehicle.Insurance delayed the process a bit but Francois the manager assured me that they would have a courtesy vehicle for me at the end of the car hire period. True to form the courtesy vehicle was ready and waiting.The work done on my vehicle was excellent. One small part needed to still be done and they called me as soon as the part arrived. They dropped me at work, fitted the part and fetched me to collect my vehicle.I have no hesitation in recommending Ross Champion, their work and service is excellent.

Al
Review №4

The service was excellent! And they kept me up to date throughout the entire Everyone I encountered was more than helpful and very friendly. The quality and standard of work and workmanship is of a very high calibre!Sma was especially helpful!Would definitely recommend!

Pe
Review №5

From the time you drop the car off and collect it you are met with with friendly staff eager to assist making you feel special. I received regular updates often a few times a week. Thanks to Francois for his personal interest in the repair of my car and his assistant Bongo always eager to help and assist. The repair was done on time as per the time line given to me at the beginning and was up to my high expectations. I would highly recommend Ross Champion.

Si
Review №6

Slindile Ncayiyana from Ross Champion Durban was just amazing with her updates, the professionalism and work ethic really made these 3weeks of waiting for my car to be repaired bearable. This happy customer highly recommends Ross Champion Durban if you want to be treated with professionalism by champions such as Bongo.

Se
Review №7

Ross Champion has been an absolute pleasure work with. Francois kept his promises. He delivered on time and handled the matter with professionalism from start to end. I was given regular updates 9n the progress of the work and my car was returned in pristine condition. World class service at its best. Worth very cent. Kudos to Slindile as well for the regular updates and amazing service delivery.

TE
Review №8

I would say that Ross Champions are the Champions. On Time delivery of my vehicle, with perfect workmanship. Friendly staff and especially Francois who kept me updated about my vehicle every step of the way. They made me feel so comfortable. I honestly would only recommend their services to anyone that need a reliable panel beater. Thank you Ross Champion the Champions 🏆💙

Mo
Review №9

What a pleasure to work with Frans and his team. They are very professional at what they do. Keep up the great work guys will definitely deal with you guys again. God bless

Te
Review №10

Absolute pleasure working with Francois and his team! My wife was involved in an accident, and Francois did all in his power to accommodate us.Under the circumstances (riots delaying replacement parts and dealing with insurance), Francois was a professional through and through. He makes you feels like youre part of the family, and treats your situation with the empathy it deserves.My wife was pleasantly surprised by the workmanship the team did on the vehicle, as our expectations were well exceeded! You could barely tell that the vehicle had been brought in with the damage that it had.Very grateful for the team at Ross Champion Durban, and highly recommended for all vehicle related services!

Ki
Review №11

Highly professional. Go way above their responsibilities and out of their way to ensure customer satisfaction. Extremely friendly, helpful and understanding team. True champions.

Yv
Review №12

Excellent serviceFrancois and the team were very accommodating and professionalism was on point 👌I can proudly recommend Ross Champion, you can trust them with your car. Keep up the good workFrom Yvonne Munyaneza

ke
Review №13

This company is absolutely brilliant. We dealt with Francious from Ross Champion he had gone far and beyond to ensure we were happy. His customer service was excellent. I will definitely refer this company. Our vehicle came out in showroom condition. Thanks to Francious and his team!

Su
Review №14

My car was in an accident. I used Ross champion as my preferred panel repair shop.I was assisted by Francois. I was very happy with the service and his assistance through the process of giving me a quote, advising me when he received the insurance approval and completing the repair.I would recommend Ross Champion 👍🏻

Kw
Review №15

The service at the delivery of my vehicle as well as the pre booking for my car was courteous professional in all aspects. On collection the vehicle it was ready on time and the workmanship had been done that my car looked even better than when I took delivery. I will and have recommended Ross champion Durban to my friends and acquaintances.Thank you for a job well done.

Ne
Review №16

A huge thank you to Bongani in QC and other staff who kept me updated constantly about the progress of work on my car. The workmanship was excellent.. Service professional and overall work efficient.

Ke
Review №17

I was pleased with the professional service received. The workmanship was excellent. I must thank Mareece and Francois for their processional service and keeping me informed on progress during the repair. Keep up the good work.Kenneth

Sh
Review №18

Francois and his team from Ross Champion Durban,very professional and passionate about getting the job done quickly,professionally and on time,so wheels back on the road again.Regular updates from start to finish on my car.Highly recommended.Well done Francois and your team

Bi
Review №19

Just want to say thank you to Francois and his team at Ross Champion Durban always been available to give me updates on my vehicle status.Friendly professional service !

Zu
Review №20

I experienced great service from Francois at Ross Champion in Durban. He was professional and kept me updated on the progress of the repair work. His customer service is fantastic and their environment is friendly and welcoming.

Ga
Review №21

Excellent service. Always go there for my own repairs and I recommend them to everyone.

Za
Review №22

Ross Champions have thee 👌👌best service, friendly staff, best workmanship. Francois really has his way of making customers feel welcomed very professional as well.

Ju
Review №23

Repairs were done and completed as promised and quality of work was excellent.

Ki
Review №24

Thank you Mareece for excellent service. Ross Champion staff were extremely helpful and went above and beyond with caring for my car and its repair. Keep up the great work.

Le
Review №25

Absolutely amazing team. Thank you so much for the excellent service.

As
Review №26

I have experienced exceptional customer service from Francios, Sma and team. My car repairs was amazing and back to showroom quality. There were no faults to point out. They always willing to give you good advice about repairs rather than taking the job just to make money.

Ab
Review №27

Francois from Ross Champion was extremely helpful. He kept me updated regarding my car and was so professional. I will definitely be using this service again.

Fr
Review №28

Service and repairs to my vehicle was excellent and a very big thank you to Sma for her professionalism and keeping me updated on the repairs to my vehicle. Thank you once again Sma. A thank you also goes to Francios for services well done.

Ke
Review №29

Would like to Thank Ross Champion for doing such a great job. The car looks brand new. Would also like to thank Sma for keeping me up to date with the progress from start to finish. 👍

Ab
Review №30

Amazing work by the Durban team. Sherina, Mareece and Francois ensured that my vehicle returned in immaculate condition. They have communicated with me through the varies re construction phases of my vehicle providing updates and ensured that my vehicle leaves the Workshop good as new.

mi
Review №31

Received an excellent service from Francois Mare and his Durban Branch team. I am happy about the job he did on my car. Will really recommend him to other people as he did good follow up checks to be sure that I am satisfied. The team deserves a 10/10 score. (From: Zweli Mpulo, Durban)

Vo
Review №32

A VERY BIG THANK YOU TO ROSS CHAMPION DURBAN!!! I was VERY impressed with your customer service, great work on my vehicle. Staff was very helpful and friendly. A big high five to Management, Mareece, Bongo and Desh. You guys rock!! Thanks again Mrs Walters

Lo
Review №33

Thanks Ross Champion Point for efficient repair and turnaround on my insurance claim vehicle damage.

El
Review №34

Was in an accident and my vehicle was sent to Ross champion in durban. Francois gave such professional service, and advice and went out his way to assist me. My vehicle was sadly written off but he ensured that I was able to get to my old vehicle in order to get my personal belongs from the selvage yard.

Da
Review №35

Excellent work from Francois , Nizam and their team at Ross Champion. Very professional and takes their time to get to know their clients. Would not use anybody else for my vehicles.Thank you guys 👍

pi
Review №36

The service was excellent they kept reporting the stage at which the car is in

Tr
Review №37

Thank you to Mareece and the team at Ross Champion for the excellent service that they provided whilst fixing my vehicle.Mareece ensured that i was updated at every step of the process and also has an excellent team to work with.it was indeed a stressful time after being involved in a motor vehicle accident and I am so glad that they were on board to provide a professional and excellent service.i will definitely ensure that I use them again and will recommend their service to everyone that I come across that requires it.Keep up the great work team!

No
Review №38

Great service and wonderful staff!😁🤗

Ad
Review №39

Great service from Desh and the team. Excellent work and kept me informed throughout.

Nq
Review №40

Sma and François have been helpful with everything regarding my vehicle. Sometimes going above and beyond their scope of work to ensure that Im sorted with my vehicle.

De
Review №41

Team Ross Champion, led ably by Francois and Nizam and supported by S.M.S at the front desk, you are the definition of customer service.Nizam and Francois’s accessibility is without peer, your company can be very proud of your levels of professionalism and communication.Highly recommend Ross Champion!

Br
Review №42

Thank you Mareece, from Ross Champion Durban, always gives exceptional service. Definitely will recommend you.

Bh
Review №43

Francois and his team were excellent. Having to visit a panel beater is always a stressful experience but not at Ross Champion Durban. The service I received from Francois and Nizam was brilliant. I was constantly given feedback on the progress of the job and my vehicle was ready and handed back to me when they said it would be. Thank you guys for the positive experience. I will definitely be recommending Ross Champion Durban to anyone that needs a reliable , reputable and accomplished service provider.Kind RegardsBhilal Mahomed

Sa
Review №44

Excellent service received from Ross Champion dealing with Francois Mare was an absolute pleasureThank you for been so efficient .

Ri
Review №45

Best service from Sma and SherinaExcellent workmanship from Ross Champion Panelbeaters

De
Review №46

These people are seriously something else! I would give them a 10 star rating if i could! Sma has assisted me with my car her service is so good i cannot even express it, she is willing to go the extra mile for her customers and shes very helpful and her personality is so bubbly we need more people like her this lady her service is amazing thank you Sma for all your hard work and for guiding us through this process you are an asset to ross champion. The manger francios is very good at what he does, he is always checking up on the customers making sure the workmen ship is done properly and humanity comes first he assisted us with our car and he truly is the best manger this man needs a promotion because his service is on another level. Thank you guys for the amazing service

An
Review №47

My Subaru Forester was involved in a collision a couple of weeks ago. I managed to have it privately towed to Ross Champion where I was assisted by Francois. It was a very stressful time for me and I can honestly say he removed a lot of the stress. At these few times in our lives when everything changes so quickly through a violent car accident it makes a massive difference when you deal with someone who actually cares. I could not have been treated better and am very thankful.

Ka
Review №48

I Want to share that my experience so far as a customer at Ross Champion Durban throigh Francois was an extremely pleasant and professional one...we are also a broker and mandated broker for Hollard Unsurance and have always had a good business relationship with Ross Champion in General...one of our approved and preferred repairers..Francois is froendly ..welcoming and lrofessional...an all round great experience 😊

Sa
Review №49

Theyre the best of the best in this business you wont regret it and they have a general manager that is knows his craftsmanship and is up to date with current cars and past cars.

Bh
Review №50

My Audi Q2 was in a minor fender bender and there was some minor damage to my back bumper. I contacted Nizam from Ross Champion Durban and he was really a pleasure to deal with. He was able to match the assessment quote from the Insurance and was able to take the car in immediately. He promised that the vehicle would be done in a maximum of 3 days and would try to get it done sooner as I was without a vehicle. My car was ready at 3:30pm on the second day! The workmanship is great and I cant even notice where the damage occurred. The lower piece of the bumper was actually torn and they were able to repair this with no noticeable visibility after. I would highly recommend Ross Champion for their professionalism, quality of work and keeping to agreed timings. The entire process went smoothly and was overall an easy process.

Me
Review №51

A big Thank you to a Mareece who provided the best service and updates

Vi
Review №52

Very poor service. Management does not want to get involved in issues that staff cannot resolve. . They had my car there for almost 1 month. Returned it R50000 later with an incomplete job

Se
Review №53

👍

Fa
Review №54

ABSOLUTE RUBBISH WORKMANSHIPRATHER GO TO A BACKYARD PANEL BEATERSTAY AWAY!!!

Ma
Review №55

Took my van in for a panel fix. Altenator packs up while its in their shop. They refuse responsibility and try make me issue another claim with insurance. Very disappointing and negligent at best, dishonest at worst. Incredibly unhappy.

Sa
Review №56

Excellent service. Entire team was efficient and experienced.

Li
Review №57

Car took way longer than promised, no communication about the delays. I had to keep calling after them about the status of repairs etc. And to top it all they are dishonest! The broke my windscreen, gave the car back to me without saying a word, no apology nothing. When I queried it the manager took pictures, still doesnt apologize, said he will call and still waiting. You guys broke my windscreen and now I have to call after you to get it fixed. I will report you to the insurance company too and will most definitely not be going back there as this is not the fist bad experience with you!

sh
Review №58

One of the finest and neatest workshops in kzn

Cl
Review №59

Great service, and great people to deal with, another good job guys.

Ch
Review №60

Very friendly staff who made me feel exceptionally comfortable.

Ah
Review №61

Pinetown branch - service was very disappointing!

sh
Review №62

The entire handling of the repair was done unprofessionally. They were suggested as prefered providers by outsurance which should definitely be reconsidered .

Mu
Review №63

The place is secured. My car is in good hands.

HE
Review №64

Good service although a few hick ups Boot and spare weel was opened for no reasonBoot was mess😬Workshop Manager brushed it off as a minor incident

na
Review №65

Terrible Service. Would never use them again.

Br
Review №66

Service given was excellent. Would definitely recommend Ross Champion to anybody

Ra
Review №67

Good service. Quick turnaround time.

An
Review №68

Always a pleasure crashing my car and sending it to Ross champion panel beaters. Quality service delivered every time

Lu
Review №69

I had a bad experience at this place. Felt that theyre not good with communicating because I was told that my car was being repaired and after 6 days I called only to be told that theyre still waiting for authorization and paperwork! I had to go and fetch my car and have it repaired at home. Only took less than 2 hrs...

Wa
Review №70

Professional service and quality repairs. Would definitely recommend Ross Champion.

Ar
Review №71

Rudest receptionist ever. Please understand that you are the face of the bussiness and the way you speak on the phone is horrible!!!

Ba
Review №72

Very good job, well done

Mo
Review №73

Very neat with professional consultants that give clear information about their service

Ja
Review №74

Job done right the first time

Mu
Review №75

Quick work excellent service

Sa
Review №76

Always good services!

Ja
Review №77

Poor quality workmanship

Sa
Review №78

Friendly front office oersonell

Da
Review №79

Helped me in a jam, but messed up my repair quote...

Sh
Review №80

Brilliant work done on repairs

Th
Review №81

Excellent service.

Ra
Review №82

5 star service

Su
Review №83

Excellent service

Ma
Review №84

3 star service

Av
Review №85

One hundred percent customer sastisfaction

Ar
Review №86

Profit driven and breaks standards like getting your mandate if you wanna go with their quote or not, they simply submit to your Insurance and next carry on repair when Authorized, even when half Authorized they still dont get your mandate!

No
Review №87

7 star service

El
Review №88

Sorry pressed the wrog star

Ho
Review №89

Ross Champion are a pleasure to deal with!

Ne
Review №90

Poor service, poor workmenship

m'
Review №91

Cool

Av
Review №92

Poor workmanship

Sa
Review №93

Decent place for a quick lunch

Jo
Review №94

I left my Kwid with them in December 2020 after a vehicle accident. The repairs had been done perfectly although I had to wait a long time for the final parts. But the problem had been with Renault and not Ross Champions fault. My contact person at Ross Champion is Francois. He was professional, considerate and friendly. Would recommend Ross Champion to anyone.Thank you very muchJohan Aucamp

Information
61 Photos
94 Comments
4.4 Rating
  • Address:335 Point Rd, South Beach, Durban, 4001, South Africa
  • Site:http://www.rosschampiongroup.co.za/
  • Phone:+27 31 337 7585
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–2PM
  • Wednesday:8AM–1PM
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Mechanic:Yes
  • Toilets:Yes
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