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Premier Auto Services e-CAR
38 Cypress Drive Glen Anil Durban North, Durban, 4051, South Africa
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Do
Review №1

I can recommend Premier Auto Services to anyone that is looking for a professional garage. I have used their service twice and both times they were extremely helpful, friendly and went out of their way to provide me with the best possible service.These guys know what they are doing and wont overcharge you for their expertise.Thanks again for you excellent service.

Mo
Review №2

My first time experience, nothing short of professional service excellence. The agent, Emmanuel, explained well before the start of service and gave feedback after service was done. Good friendly staff and highly recommended. May God continue to bless this business and grow from strength to strength. There was added benefits provided at no cost, what a bonus.

mi
Review №3

Very friendly and great service. Spoke me through what had been done and what I would need to look at doing in near future. Highly recommend.

Kh
Review №4

I have Never been serviced my car there but my aunt did Serviced her car at Premier Auto Service and Wow She Was Really Impressed by The Service she received, how Workers Were So Kind And Friendly willing to Assist Her Without Any Hesitation. Id recommend anyone to get their car Serviced there .❤ I swear You Wont Regret. Even if it means From Limpopo or any Other Province to KZN, dont think once JUST DO IT, You Will Thank me Later 🤩❤ so Premier Auto Service, its a 5 Star From Me ,For Good quality, Good Value ,Very Professional, On Time 🤩🤩

Da
Review №5

Absolutely amazed with the service at Premier Auto Services.My front wheel bearing was becoming old and worn-out and my starter was giving me a lot of issues. Premier has been very professional and swift with the repairs of my car. I also had a service done with them and my car feels super smooth. Within 24 hours they were completely done with all the hard work and the car was brought back to me in excellent condition.I can not recommend them enough. They sure have become my number one go to mechanic.

Ne
Review №6

I am extremely impressed with the quality of service Ive received from Premier Auto Services. The staff is extremely helpful and friendly and the level of service provided by the company is outstanding. I would highly recommend them to anyone whos looking for a job well done and at the most affordable price.

Si
Review №7

Absolutely fantastic service!I was greeted by almost every single staff member when I walked in .A big thank you to the guy that was assisting me for going out of his way to assist me with my breaks. He took his time to ensure that I have working breaks. For a lady to come alone to a dealership is always daunting. Thank u again.

Mi
Review №8

My name is BigMike from Vuma Fm i use Premier Auti Service e-Car for all the time this is the best auto service in town as you enter the premises you are greeted with smile, i love their new premises big space and clean. You guys are professionals, constantly updating me with work done on my vehicle and after service customer care call. I will definitely recommend you to anyone who want his or her service or repair to contact you. Keep up the good work guys.

PR
Review №9

I went with my husband to Premier Auto service e-CAR to align my tyres and fix my brakes the service i received was absolutely amazing ,the stuff is so helpful and they explain everything in detail. I recommend Premier Auto Service e-CaR to friends and family and they are so affordable as well.

Qu
Review №10

The customer service is excellent 👌, they are patient and professional, I willHighly recommend this service to my friends and family

Mx
Review №11

I love servicing with premier auto service they are the best in market the staff are friendly with customers and they do their job professional

nt
Review №12

They provide the best service my car was in good shape after servicing with them.

na
Review №13

Well done to Premier Auto service, despite having car troubles for 3 months, this one stop workshop sorted out problem in 2 days. Thank u to Colin and team. Will definitely recommend u you to family and friends.

Du
Review №14

Im not sure if my car was not premium enough for them to work on but the lack of interest in just sending us a quote is really disappointing. The car was sent it on a Saturday for a clutch replacement quote and for a check up on a certain problem to which they found a solution for and claimed to send us a quote the following week.Days went by and still no feedback from them on the quote, I called in for an update and every time I called they had an excuse either stating that they forgot to send it or theyre still compiling it, promising me that Ill get the quote soon.2 weeks have gone and still no contact from them...Im not sure if the refusal to send me a quote is due to them not confident in their results after the diagnosis of the car and are afraid that the fix wouldnt be the solution, or if its simply just that my car is not worthy of their time and money.EDIT: I find myself having to change my review to a higher rating as their response to my query was impressive. They have taken the necessary action and went above and beyond to cater to my needs.

Aj
Review №15

Good, friendly and knowledgeable staff.

Se
Review №16

I remember when I had to go and change my tyres, I was attended by of the assistant who assisted me with so much respect and he was professional. I bought good quality tyres who are still in good condition and with affordable price. The waiting time was quick and the service was excellent and would also come back again for this kind of service. I have also recommended Premier Auto to my family and friends and they also had excellent service

Mp
Review №17

Premier Auto Services wa very professional and treat us as customers with respect and dignity. The battery that we bought is of good quality and had been using it for long now and does not give me any problems. The service is affordable and caters for everyone. The waiting time is shorter and when you enter the shop you are attended quickly and get everything you want without any hassle

Tr
Review №18

I took my wifes car in in Dec 2020 for a full engine recon and told them it was a family car and to ensure it was 100% for their safety. I had an estimate but unfortunately if you do go with them you have to keep following up with prices and they approve on their side without checking with you first. I ended up paying just over R21k and three weeks later collecting car, only to find out there was a big squeal that wasnt there before, the front mount was damaged and it was eating oil like mad. I took it back again and two weeks later got car back, they said belt they used was wrong and there was an oil seal at bottom which they changed so I had to pay again over R800. Up to today car still eats oil, front mount still damaged. sqeal is gone but Im not sure if they put back original belt n charged me for it. Dont waste ur time going here they too busy for u and too busy making money selling u extras etc to care about what they putting out.shoddy workmanship. Ive lost over R22k besides cost to borrow cars and keep dropping off the car. I would take it up legally but I just dont have any more energy to deal with them ever again. Lessons learnt.

Th
Review №19

I loved it very much small price and adorable

Ma
Review №20

Awesome custom serviceJonathan really assisted me with all my requirements.... I will highly recommend this service centre and will definitely be backThank you Team Premier

Ma
Review №21

They provide an excellent customer service, there are so helpful I have recommended them in my family and friends....The environment is so attractive and clean....keep it up the good work..

De
Review №22

I am a single mum who was taken for a ride with a mechanical shop in PMB and after listening to several shows on VUMA FM I would have taken a car a blessed my son with when he got his first job to for repairs I dont think I would have been in such a mess. Now I dont even have money to treat my boys for Valentines Day when. Listening to the guy on the radio this morning I know that the company is honest and professional. I honestly wish I knew of you sooner.

Th
Review №23

Always the best Dr for my car

Sh
Review №24

No offence to my own car manufacturers servicing team, but they dont stand a chance against Premier. Maybe I am biased because of the 10KM Collection and delivery service, so I dont have to leave home to get my car serviced, or maybe its because Jonathan exceeds expectations. Besides the hard working hands, thanks for all the advice Jonathan, Premier is very lucky to have you! Top Notch Stuff!

Va
Review №25

Vehicle went in for a diagnostic check .I was extremely impressed by how professional , helpful and courteous all the staff were .I would highly recommend their services.

De
Review №26

I would like to compliment Premier Auto Services e-CAR for the way in which they deal with their customers, i have had a problem with a Hyundai and the advice and service I have received from e-CAR Auto Service, has been nothing but outstanding, Service in most instances these days seems to be a secondary concern, Premier Auto Service go out of their way to assit their customers and reslove their issues, I have no hesitation in recommending Premier Auto Service e-CAR to any potential customer. Well done to the whole team at Premier Auto Service and keep up the good service.

gu
Review №27

Im very pleased and happy for the service I received and my car is as brand new and Im super excited. Definitely coming back for my service.

Vi
Review №28

I did not use these services as yet but the reviews are awsome and I would love to spoil my car here.❣Looking forward to winning so I can bring my baby in for a much needed pamper ❣

Kh
Review №29

They are very professionals , they offer great service and also they are affordable

Da
Review №30

Took my car in for a major service and an aircon regas. Absolutely incredible customer service from Jonathan, quick responses, really helpful and extremely accommodating. When i collected my car i was in a rush and forgot my laptop and Nelle called me to let me know and locked it away for me so i could fetch it later in the day. Great experience over all highly recommend

pa
Review №31

Very helpfulAlways the best100% Good serviceSuper amazingThank you 😀❤💚😉

no
Review №32

Their staff are very friendly and helpful and their services is fast exactly what I was hoping for

SH
Review №33

My car was making a rowdy noise.It was discovered that the fender liner came loose and was grating on my tyre.It was efficiently put back in place

Sh
Review №34

Nelly gave me great service when I booked my car in for a repair.

Si
Review №35

Definitely the best workshop Ive been to. Clear explanations. Transparent and Honest. Leave it to the professionals.

Ay
Review №36

Thank you Premier Auto Services for being so amazing... I heard about you guys on Radio... You delivered on every promise. I will definitely be coming back

Ne
Review №37

Excellent service... Definitely coming back. Thank you Premier Auto.

Ke
Review №38

Thank you Premier Auto Services.... Going the extra mile. I would have saved alot of money, if Id come to you first. Thanks guys. Would definitely recommend you to friends and family

As
Review №39

I took my car to Premier auto services at the beginning of 2020. I was helped by Jonathan, Colin and Yugan. The service was excellent and efficient. I also recieved advice on problems that I needed to look at at a later stage (out of consideration that I couldnt afford to have everything fixed). I highly recommend Premier Auto services. They were kind and courteous, and most impressively honest in dealing with my car. Thank you guys.

Da
Review №40

Before booking my car for a service I was assured that they were following strict Covid-19 health and safety protocols at the workshop. This was certainly not the case when I eventually got my car. The staff member at reception was not wearing a mask and only put one on when I insisted he do so. The staff member cleaning the interior of my car was not wearing a mask or gloves. There is no register or temperature record of visitors.

ni
Review №41

The experience was just phenomenal and to me yourll are the best Car service available!!

we
Review №42

Good very good

De
Review №43

Amazing service and well priced.

Rh
Review №44

It is the worst feeling to have a car breakdown and not have a clue what to do. I found Premier through the internet and they were so helpful. They arranged for a tow at a reasonable price. And fixed my car in no time. It runs better than before. Colin was so helpful and this workshop is impeccable. Thank you Premier Auto Services for saving a damsel in distress

Da
Review №45

Such a great workshop. Affordable prices and an excellent team. To Colin and his team. Thank you so much

Ma
Review №46

Yugan and his team are amazing. Thanks guys for fixing my car. Excellent customer service. Will definitely be coming back

Th
Review №47

Excellent customer service

Th
Review №48

I went there in 2019 to replace my breaks, was assisted by an African gentleman I forgot his name. The experience was extremely professional from the time I got it to reception up to service centre. Everything was done to the tee I dont regret bringing my car to this auto service. I also received my ecard rewards card which Im willing to use it and earn more rewards. Premier Auto Service E-Car you are amazing!! Your service makes you differ from all.

Da
Review №49

A very big thank you to the Premier Auto Services Team.

Ge
Review №50

Its a good place to get your car done properly

Mo
Review №51

Very professional and efficient. They took their time in fixing my car. It runs so well now

De
Review №52

Premier Auto Services is by far the best aftermarket workshop in KZN. The staff are friendly and efficient making you feel special and attending to you very professionally giving you right advice with regards to repairing on your vehicle. Very affordable, reliable and speedy service. Great job guys keep up the good work and l recommend you anytime to family and friends.

Sh
Review №53

Awesome service , friendly and helpful staff and very professional💯💯💯

RE
Review №54

My wife’s Mazda CX5 was serviced recently at Premier Auto.Everything was done as agreed and the pricing was spot on. The vehicle just came out of warranty and I decide to try P.A.S. after reading their on line reviews. They were about 30% cheaper than the rate quoted by the agents and they also did a comprehensive check of the vehicle.The car was collected and delivered on time as discussed. I have never experienced such professional service with any provider in the past.Keep up the excellent work.

Jo
Review №55

Premier Auto Services is so good. Thank you Colin for all your help. My vehicle is my bread and butter. You guys are awesome. I would have saved so much money if I came to you first.

Li
Review №56

We just started our new businesses... in courier and stationary... My wife and I were referred to Premier Auto Services. Best decision we made

Ne
Review №57

Your work guys is very excellent keep it up!!! 👏🏾👏🏾

Va
Review №58

Thank you Premier Auto Services! When my car suddenly had difficulty with its gears, I was completely thrown for a loop. Called PAS, Maurice quickly diagnosed the problem once he’d seen the car and gave me some advise before handing me over to Colin. Within 2 days I was back on the road, running better than before. Throughout, I was kept up to date by Colin. Overall, a great experience. Thanks Yugan and the team! 🙌🏽

Ju
Review №59

As a new business, we needed a service centre that would take care of us.... and at Premier Auto Services, we found a place we can trust.

Ab
Review №60

Thank you so much Premier Auto Services. I am so happy with the level of service. The feedback was always assuring. I will highly recommend this workshop to my friends and family

Me
Review №61

Very good place. My car was losing power ... now its running very nice.

Ti
Review №62

Thank you Premier Auto Services for the excellent service. I am so happy that I found a place that is so customer focused. Keep up the good work

Mu
Review №63

Premier Auto Services is an exceptional workshop. Thank you so much for good service

Bh
Review №64

Very good service. Honest advice and best customer service

Ay
Review №65

Premier Auto Services is the best. After receiving a ridiculous quote from another workshop. I finally found a workshop that was honest. They fixed the real problem at an affordable price. Im definitely a customer for life

si
Review №66

Very good experience fixing my car with them. Colin and Jonathan did a great job looking after me. Very affordable, saved good money coming here!

Ne
Review №67

Definitely the best repair centre in Durban. Will never go anywhere else.

Nk
Review №68

Premier Auto Service has the most vibey & friendly stuff who always up to help and give advice. The car services they provide is outstanding and they go an extra mile to fix your car at no extra cost. Keep the great work

Se
Review №69

I had the best experience here repairing my car. Jonathan and Mpho really kept me in good company while my car was being being fixed. The best car service place in Durban. Thanks guys.

Ma
Review №70

Premier Auto Services is so good. They took great care of my vehicle. They kept me informed. Collin was so friendly patient with me.

JA
Review №71

Premier Auto Services premises are always spotlessly clean. The staff are friendly, helpful and professional and they get your car back to you in good time. Their prices are also very reasonable.I can highly recommend them.

ya
Review №72

Professional service, very quick and efficient

Se
Review №73

Excellent customer care and professional advice,

yu
Review №74

I havent had any experience but because Im soon going to be a new driver I would recommend you guys for anyone who needs great service.😍

Da
Review №75

Premier Auto Services is by far the best aftermarket workshop in KZN. The staff are are impeccable. From the lady who serves coffee, to the director of the company, everyone is so friendly. Thank Premier Auto Services for restoring my faith in humanity. After a nasty experience at another workshop, I was skeptical when I came to you. You guys are awesome.

lo
Review №76

Haven’t had the privilege of using your service but from the looks of your pictures of your premises one can see that you take pride in your work

An
Review №77

Very friendly, patient and professional staff. I even got a lesson or two about my car after having it serviced here 😁 And the quote didnt live my purse bleeding..Ill most definitely be taking my car back here!Kiki

Ro
Review №78

Just collected my car from Premier Auto after a major service. very professional and great value for money. car feels like new.Thank you guys for peace of mind travelling

Im
Review №79

Just been introduced to the service via Vuma FM Facebook page and the experience is more real than hinted☺

Ma
Review №80

Excellent service all round. Always willing to assist when required. I have a small fleet and always receive the best advise available. Highly recommend to other services and individuals...

Go
Review №81

Ngiyabonga Premier Auto Services.... Im so happy to have to come to you. Very good service and very affordable.

De
Review №82

I had an issue with my car that no other workshop had been able to correct, and Premier Auto had it resolved within 30 minutes! At minimal cost and with attentive customer service.Highly highly recommended Premier Auto Services.

Me
Review №83

Good quality service and friendly staff... Highly recommended

Ne
Review №84

Premier Auto Services provides the best services. If you want your car to be well taken care of with a reliable price, PAS is the place to be.#BestService#PremierAutoServicesDeservesAStar#PSAAllTheWay#PSAWellPriced#PSAForOurCars.

Fr
Review №85

I contacted Premier Auto Services to have a complete clutch overhaul done to my Audi A4.From the quotation stage through to completion, the overhaul was done in a professional and timeous manner. The quoted price far exceeded my expectations compared to other prices I had received. Personally I would definitely recommend Premier Auto Services to anyone requiring their service.

Da
Review №86

Thank you Premier Auto Services for the excellent service you guys give. Johnathan and Colin were great. I will definitely come back when my car is due for service.

Mo
Review №87

Thank you Colin. Excellent customer service.

Cl
Review №88

Wow... best way to describe this workshop. Thanks guys. You do go above and beyond. Keep up the level of excellence.

Se
Review №89

Greeted with a smile. Amazing service, helpful staff. Reasonably priced. Quick and efficient.

Bo
Review №90

So convenient and trustworthy a good service i always receive when i visit the branch, taking about customer services is out of this world keep it up guys you doing an awesome job.

De
Review №91

This car service centre gave me the best service experience. They are straight up honest, provide high quality repairs and best of all, they are very affordable. Yugan makes you feel like you are the only customer in their business and puts all your fears at rest. I definitely recommend them to all my friends, family and colleagues. These guys know how to treat Black people :)

Sa
Review №92

Excellent

La
Review №93

Talking about experts and professionals when it comes to service its what I experienced and I doubt I will ever be treated the way I was treated anywhere else...thanks guys for the warmest and friendliest service!

Al
Review №94

The best car service workshop in Durban North Ive ever had the pleasure of handing my cars and business too. Yugan and the team do a wonderful and honest job. If I can give you some advice, send your Nissans to these guys and youre guaranteed service better than the dealership , not to mention the savings we received.

Ri
Review №95

I had taken my Mercedes Viano to them to check my aircon and they advised they will need to use their bosch diagnostic machine to pump in gas into the system with dye then they can diagnose the fault , i then asked them cost and advised them to proceed , i sat and waited there just over hours and report printed from machine advising there is no problem and they where still confused what the problem was so they advised me to book the vehicle inn and they will need to strip the complete front section of my vehicle and maybe dashboard that will cost me R2500 ie 5-6 hours labour only and that without cost to sort what ever problem they may find , i advised them to proceed and brought my vehicle in the next day and left with them , i did check up every hours during the day and eventually they advise de that i will need to replace compressor + valve + condenser unit , i then asked them if they stripped the vehicle to check that this is required and asked them to give me a written quote , after every hour of follow up no quote was received and then i was little worried and told them if i can come over and check if the vehicle was stripped and why is the quote taking so long , i could hear the doubt and the way they spoke and handled the situation that they where chancing to make R2500 from me , they then advised they did not strip and they do not have the parts prices from the agents after keeping my vehicle for over 6 hours of having it booked for that specific day , so a warning to the you all is to beware of this company , they are chancers and looking for a way to make a quick buck from you , i paid them R600 for a service they could not diagnose or sort out or even quote me

Mi
Review №96

Best experience servicing my car here. The team was so helpful and they beat the dealership and bosch quote my dad got for me. Sooo happy and you will be too, when you try them!

Ti
Review №97

Thank you to Premier Auto Services for keeping my car on the road. I dont know much about cars, but you guys helped me understand what needed to be done. Thank you for updates and always keeping me in the loop.

za
Review №98

Customer services is out of this world 👌👌👌

Je
Review №99

Thank you so much guys for getting my car back on the road. Simply outstanding work

sp
Review №100

I am satisfied with the service I received from Premier Auto Services. From the friendly staff members and service, I would definitely recommend this place to someone else.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:38 Cypress Drive Glen Anil Durban North, Durban, 4051, South Africa
  • Site:https://premierautoservices.co.za/
  • Phone:+27 31 569 6939
Categories
  • Car repair and maintenance
  • Auto radiator repair service
  • Brake shop
  • Diesel engine repair service
  • Mechanic
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:8AM–1PM
  • Thursday:Closed
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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