The level of service is outstanding,there is a good vibe and they make you feel like family, Speak to Craig Walker for advice on new and used vehicles

Fast efficient service. Always on point!

Absolutely great service from Brandon and Clinton

The service these guys offer is top class. Ill definitely be back.

Great after-care with ones warranty! The Service Manager, Gareth truly goes the extra mile without the fuss & gets the issue sorted! Works a plan in the midst of the madness of loadshedding & delivers accordingly! I always make a plan to go to them specifically to ensure my Ranger gets the true care it deserves :)

I was not impressed with Ford at Waterfall. First time I have taken my vehicle there for a service and hopefully never again. They are very good in contacting you once your vehicle is booked in to offer all sorts if add ons, obviously at a cost, but the faults reported at book in they were not able to solve.

Amazing service, knows her product, keeps me informed of the progress of my new car at all times

What an amazing bunch of individuals! I simply popped in to window shop yet was treated like a king. Never was I made feel uncomfortable or pushed to buy. Greeted by just about every staff member and offered a cup of coffee by the F and I manager who then promptly made it herself. Whoevers running this ship, pay him double. He has the magic touch!

Want the best level of service as a customer? Want to deal with a friendly, professional and well trained team? Then this is definitely the place to go to.

If you are looking for the best prices, just ask for Jazz. AMAZING service from their sales department.

Five stars as all ways. Thank you all for the excellent work

Wow awesome service thanks😀

Be properly prepaired to deal with the service manager. What a customer friendly person that o is. Chop.

Good service feom salesman Craig and Finance person Shireen

Great service. Friendly staff. Said the part would at such a date and it did. They call you too

I agreed with them to purchase a certain car. I left with the agreement that they were getting the paperwork organised. Went back the next day. And they had sold it to one of thier pals

My daughter has a Ford Ecosport that has had MANY issues - faulty engine, shock absorbers, aircon etc. All replaced by Ford. Other issues were ignored or dismissed by the staff in the service department. Because our complaints & concerns were treated with contempt by the misogynistic gentlemen in the service department we are left with 2 major repairs - the silencer is apparently cracked & the handle on the boot locking mechanism needs to be replaced. Now the car has to be brought in for a security issue on the drivers door - too dreadful to even contemplate!

Absolutely brilliant service, great attention to detail and friendly, helpful and kind hearted staff in the Service Department.

Thanks to Service Rep Romano and as well as their Service Manager for help and professionalism shown in me when I went there to request them to show me how to remove the whole light in order to change a faulty bulb because it wasnt coming out and I was afraid I will bread/ damage it.Less said about Pinetown Barlowolrd Pinetown the better.

Service department is absolutely shocking.Manager advised me to take my car to Ford in gauteng where I bought it as I had an issue and that was just my first visit here..Ps: if you have decals / stickers on your car dont go here apparently the assessor is sensitive to car stickers and youll be adviced to remove them before hand lol...This place makes me want to trade in for anything other than a Ford. Id rather ride a bycicle and stab my eyes with needles then go back to this useless place.

One of the worst ford dealers in South Africa. Service department is shocking ! The only thing they are good at is selling you the car.

Best Sales Consultant ever .... Jazz

If you have your vehicle towed in, be prepared to battle.... Also the staff are rather unfriendly and not very helpful..

Always provided good service and communication

Fantastic Jazz is a real Star 10/10

Car serviced. Excellent service

Very friendly staff and service excellent.

Awesome service from Ash and service manager.

Excellent service and prices on vehicles

I wanted wheel cap, they did not have.

Very helpful and friendly staff.

Service Department manager is useless. Doesnt have a clue on how to run a service department !

Friendly staff and always willing to help

My son came into the shop looking for an SUV.

Great customer service.

Wait forever for repairs to be carried out...

Best Servicr ever

Need to concentrate on quality, as it has always been

There is no words, service beyond excellent.

Very good service

Helpfull and professionally

Service is great

Excellent service!

Top class

Service is good, staff is friendly

Fast and professional

Good service

Great dealership

Great dealership

Excellent Dealership

Good service

Ok