10/10 for friendly staff and good communication.8/10 Painless dent removal, they attempted to remove dent painlessly, I can still tell where it was, but they did their best and I don’t think this is their specialist area so will give them 88/10 Color matchingNow the bad0/10 Panel removal without damage, they used something to remove plastic panel on tailgate which damaged the paint, picture attached2/10 Polishing, polished tailgate can see clear swirl and scratching where they polished, need to learn to polish.3/10 Car wash, this car was black and there was oily residue left over probably silicone on body panels after wash, car looked terrible, buy some good cleaning products.Overall you need to upskill the people polishing, panel removing and inspecting work.Just an update: Since publishing this review I have been contacted by Panel-Rite to correct the issues, I have not had a chance to stop by due to my schedules and the disruptions in SA especially Durban, I will therefore increase their score to four stars from two just because they are willing to fix their mistakes, and value their reputation.
Excellent service and an amazing experience, thank you to Wesley the owners for keeping me updated during the whole process and for a perfectly looking bumper 🙌
Very good job amd service will recomend to all my friends thanks wesley much appreciated
Thanks so much to Wesley and his team! Such a professional fix to my damaged car - and huge thanks to his team of ladies who transformed the interior of my mom car too! They all really went above and beyond and helped out with an unrelated niggle with a lock too. Id definitely recommend this company. Thank you all.
Outstanding service by all staff members and will refer all friends and family... Clinton service was also outstanding and professional.. Keep up the great work
Exceptional workmanship and attention to detail.Amazing service received from Clinton, Wesley & Nicole. Highly recommended!
Excellent workmanship and customer relations. Wesley and Kirsti were absolutely magnificant and helpful. Ill definately go back there.
Very good service,delivery was on time and excellent service from wesley and all other staff members. Keep up the good work.
I had sent my vehicle in for repairs to Panel-Rite, firstly thank you to Clinton for the swift and efficient quoting process he handled this efficiently with the assessor and insurers (he went above and beyond my expectations), quite a lot of body work was required, not only did i receive continuous updates from Kirsti via WhatsApp and SMS, she was polite and very attentive, I was very impressed by the work completed by them. On collecting my vehicle Wesley Durrheim was very thorough showing me the work they conducted and advised if i had any questions and queries he personally would attend to it. Im very impressed with the work they did and the professional service I received from them. Well done Panel-Rite Team! Thank you again Cindi
I am very happy with the work done on my vw polo tsi. The damage was extensive and I was doubtful it would be anywhere close to the original form.However upon returning the vehicle. I was impressed with the job done. No accident damage was noticable.Although the wait was a few days longer than promised. I was given a courtesy car from Panel Rite free of charge. Wesley had even dropped off items that I had forgotten in the vehicle afterwards.
Clinton and wesley ,best people to deal with there all the time
Very impressive service, communication, high quality and workmanship. Staff and Branch Manager, Wesley have excellent customer service skills, but even greater is the exceptional work performed on my car - well done PanelRite New Germany
My car went in for repairs after a small accident and came back looking great. I was very happy with the service. The staff were friendly and accommodating and went the extra mile for me post-service, when I heard a funny noise from one of the back tyres on my drive home. They came to my home to fetch the car and check that it wasnt anything serious - turned out to be just some debris that I had picked up on the drive home. Great service - thanks to Wesley, Nicole, Clinton and Kirsty. Highly recommend using Panel Rite.
Wesley, Kirsti and Clinton were unbelievable.(Only had dealings with them). Truly professional, kept me updated via WhatsApp and phone calls and went out of their way.Would recommend Panel- Rite anytime and every time.Many thanks. Ross Alleson.Thank you guys
To Wesley the Manager and the panel rite team, you guys have been meticulous, ethical and professional throughout my whole repair from start to finish💪🏼I am extremely pleased and happy with the result of my car and the service received. Definitely the Rite panel shop to go to😃😎👍🏼
This is not the first or last time I have used Panelrite and every time I do I am amazed at how friendly ,professional and reliable they are .I salute good service and felt compelled to do this review 👏 👍I am one very happy client and can seriously recommend anyone to use your services. Panelrite dont just talk the game they deliver it too.
Great experience from the Team at Panel Rite thanks to Wesley Clinton Kirsty and Nicole you guys are amazing keep up the good work well done.
Excellent service and a great company to do business with.
I would like to thank Wesley and his team at Panel Rite for the great service, I am a very satisfied customer
Best autobody repair centre with friendly and top quality service.
Very helpful staff. Polite and friendly
Very clean and friend staff....professional. highly recommended
Owner an old school friend of mine. They do extremely good work.
Kirsty was my original contact person at Panel-Rite. She was friendly and professional in her approach. The job was done and i was very happy. Kirsty gave me a courteousy call a few days later and that for me was the cherry on the top. Professionalism, conduct, principles and workmanship was non-negoitable and i am a satisfied customer.
Friendly staff and workmanship is awesome.
Fantastic outfit, never disappoints. Professional team who really know what they are doing. Highly recommended.
Very good service!
Excellent service. Very considerate and helpful. They went out of their way to ensure I was on time for my meeting. They are the best.
Had my car repaired here in just over a day, minor damages but the staff were very accommodating and kept me informed throughout. I would definitely recommend these guys 👌
Excellent service
Amazing work,very impressed with the detail of the work. Highly recommended..
Best place to fix your car panelwise
Gordon and his Team are a pleasure to deal with, great service and an excellant job done repairing my Mazda BT50. The setup is super impressive, wont use anyone else!
Good panel Repairer
Excellent service. Friendly staff.
Top notch workshop. You can tell they are professional by the number of exotic vehicles in the workshop
High level of craftmanship. True masters of thier craft
Great panel beater. Will recommend them
Definitely the best quality work in town. At a price.
Brilliant Pannel Beater
Wonderful place, clean too😃
Professionalism
Very professional and good service
Workshop is exelant but admin and service terrible
Great service
Awesome repairs done here
Excellent job.
Excellent quality of work
Brilliant repair centre
Nice people to work with
Fast and great service
Great service
Best service ever
Great service
Excellent service
Slow
Does what it says on the tin