I only went to the Cats Coffee Cafe on site and my experience was good. The site is very clean and looks well organized. The Cafe is lovely and very clean. They do have kitties on site that roam freely and most can be found in the Cafe area. The cats do come for a pat and some do jump on the tables for treats so if you dont like that then rather opt for a take-away. Worth a visit to donate, enquire about volunteer opportunities, or make a purchase at the charity store. They also have a small nursery...something for everyone. MUST LOVE ANIMALS!

An incredibly well run, and beautifully maintained SPCA. The team here are an inspiration and do excellent work. The animals are loved are so well cared for!

They were friendly and helpful. Very compassionate that we needed to euthanize my cat.

Came in at 9am with my dog being stung in the eye by a wasp. No queuing system and after 4 hours waiting, people coming hours before being attended with no idea if they have an appointment or not. Really disappointing experience.

The center was far better than my hubby expected except after our last visit in adopting our lady fury family member the staff didnt seem too clued up in certain areas. Took us ages to confirm if a kitten we saw was really ready to be adopted or not then Ages again for the 1 lady who knew what was going on to return from her lunch breakAll in all glad to see how busy they were. What a lovely sight to see adoptions taking place especially in this lock down period. Thanks for all the great work to the staff.

If you want a pet, please go here first. Or if you just want to play with some pets.Sit and relax while supporting the little coffee shop.Thrift shop with little bargains including books, clothes and decorative items.

Good visit. Very helpfull. Found ourselves a pet!

Went over to give in a few kittens whose mum had abandoned them in my yard, and frm security guard to attention at the adoption centre, it ws just amazing... their level of welcome, patience and assistance was beyond my expectations. They truly are very caring and helpful. Hats off to theese guys !!!

It is truly humbling to see the love in the eyes of these little fur babies, eager for attention. Also proud of the work these amazing humans do.

Always a great place to look for your next animal soul friends.

Been taking my pups for treatment for almost a week now and the assistance and care we received was amazing. The vet does everything in his power to make sure pets get the best possible treatment for their ailments

Amazing place for my dog! Their staff are friendly and the place is neat. I brought my dog here for her operation and they havent disappointed me. The best SPCA for your dog by far.

Most friendly and knowledgable staff ever.Congrats especially to dr.Zozo and staff

I had the most awful experience with the spca today. I was given an appointment at 9 40 and continued to wait until 10:30. Whilst I was waiting another lady said that she also had an appointment at 9 40. How is it possible to give many people the same time. That was just the beginning. I continued to wait and a family whose dog was bleeding arrived and asked for help however they ignored the plea of that family. My 60 year old mother was told that she should not be asking for any other advice on the dog as she came for 1 aspect. Remember as a vet you chose your job so if you cant help people then dont even waste your time pretending that you are helping. A poor pup was put down because as a vet they didnt care enough to help. Also the lady working at the front cashier is extremely unfriendly and believes that she is doing us a favor. All I can conclude with is that if as a vet you cant be nice to people and their animals then I guess you need to seek another profession.

I visited the charity shop at the Durban SPCA. Was happy to see them receiving loads of donated goods. Hardworking volunteers sorted out the items in the sweltering heat, uncomplainingly. Inside the shop was another story. Goods were over priced and value for money. Disappointed withe unrealistic prices. However, the books were a real joy to browse through. If anything, a trip to the SPCA, is well worth it just to buys books. Good variety of books at lowest prices! R5 and R10 each!

Always supper a good cause. The charity shop is great. Go donate food if you can.

Staff were extremely friendly and efficient, best decision to adopt from them.

Good service thank to the staff and Dr in site today.My baby was in good hands

To Whom it May ConcernGood EveningUpon arrival, after a tiring Christmas day, I was welcomed home by a lost and very sad kitten.Due to the fact that I have three cats already it would be impossible to keep this little one too.At Approximately 7pm I decided to drive to the SPCA IN Springfield Park knowing in my heart that I could return home with this little one once again.As we arrived there, a very friendly guard assisted us after hearing about our situation.HE checked our temperatures, sanitized, gave us some documents to fill in and asked us to drive through to the far end..Here too another warm and friendly guard directed us to a room.HE firstly got out a cage,A warm blanket,Offered us liquid hand wash, and disposable napkins..Whilst I was cleaning up my hands, I watched him graciously getting some soft food and something for the kitten to have as his Christmas dinner. This really warmed my heart as I am an animal lover and had no idea as to what the outcome would be.Im humbly grateful to these two wonderful trained guys that were so helpful and kind hearted.Especially with it been the evening of Christmas, everybody is now relaxing and rounding up the events of today.THANK YOU GUYS!!!I HIGHLY RECOMMEND THE SPCA SITUATED IN SPRINGFIELD PARK, DURBAN.....You guys have proved to us that we can always rely and depend upon you at any given timeMay God Bless youETERNALLY!!!!!

Welcome to the family ... meet Koos

Just went visiting on Saturday and met some really lovely animals unfortunately while we did not adopt any of them I was happy to see that many of them got to go home and get a second chance. We also had breakfast at the cafe there which was lovely

When one looks at orphanages and old age homes, as well as other homes for the sick and disabled people, we all tend to have a sympathetic view of these places...But what about our animal shelters? Thousands of Rands pour into homes for humans, yet a home for these beautiful creatures gets overlooked by society.The work they do here is phenomenal, and they dont sit around feeling sorry for themselves. They have a charity shop where they sell donated goods to help find the running of the organization, as well as an on-site coffee shop and restaurant. They also accept public donations.The staff are real angels that walk among us. Sadly, this organization has to constantly hold out a begging bowl to keep afloat.I salute the staff and volunteers who run this organization. I would recommend to anyone, even if you are not an animal lover... To come see what they do here. Im sure it will be a life changing experience for you.

Very disappointed, adopted a dog from SPCA 4 months ago, dog got sick a few day ago, took her to the vet, no change to her condition, took her back to SPCA, hoping they could help or even know whats going on since we adopted the dog from them, was told they couldnt help at all and I should take the dog back to the vet, which I did.Im feeling like you guys are all smiles and happy when a dog gets adopted, which is good, but when an adoptive family needs help with the dog they adopted, its sorry we cant help, seriously.

Very clean considering it a place where animals are kept and could lead to having ticks and so forth. But it is safe and has a place to eat or coffee bar.

An amazing place to go amazing service I went there for my birthday to the Cat Cafe those cats was so friendly and the people actually gave me a free milkshake just because is my birthday I gave them some donation a few bags of cat food and they were so grateful that is what I really love about animal shelters and all of these things are very organised all very clean you think the amount of cats and kittens they have there it might be a little Dottie but no very clean I love the service the workers gave and just how nice everyone is in they really make just going to visit and experience by itself especially when you get to meet the dogs and yeah this is an amazing place you should really check this out I have no other words to say this is possibly the best place on Earth I go there just so I can breathe and kind of Escape the horrible things that have to go through in a day

Lost our family pet today 😢 , had to cremate her here , very compassionate staff here

I havent been around the entirety of the Springfield SPCA, but what I can say about the SPCA shop is that its a brilliant cause with almost every second hand item you could want, for dirt cheap prices with my most being in fairly great condition. The store is a little dusty, but luckily we all have to wear masks anyway so thats not a huge dilemma! I would highly recommend stopping here if youre looking for small items for your home, like dishes, photo frames, mats, and gardening products. They also have quite a large variety of books along with many other odds and ends (E.g. : Tupperware, cardboards, books, calendars, paper invitations, cutlery, teddy bears, suitcases, vintage and retro products like vinyls, and more). If you want these items you will have to go in and look around, youll most likely be able to buy them for next to nothing with the bonus of knowing all of the proceeds go towards caring for the animals of the SPCA. I highly recommend stopping by, especially to those whove just moved in to a new house and need some items to make it feel more like a home. Also, there is the option of donating old items to them, so if you havent done something kind as yet in 2020, please go on down to support the furry little angels! 🐾🐾🐾🐾Oh and enjoy your wonderful steals!

Had breakfast there. Priced very reasonable, coffee great and food good! Service very good. All staff very friendly. Charity store full of interesting items well priced. Well done

Aaaah spca was absolutly great..the service was on point.the workers know that each person loves thier pets.wonderfull service.

Arranged to bring four stray kittens I had rescued, left them with security. Would encourage others to do same. Its easy.

Grateful for all they do for the community.

Were very helpful for a very emotional period

An absolutely fantastic experience. Brilliantly maintained and you can see everyone working there really cares for the animals. Keep up the fantastic work. Thank you one and all

Place is neat and tidy but the staff are useless! After calling to say Im coming in with my sick kitten they told me I would have a 2 to 3 hour wait only to go there and find it empty and still the receptionist lied and said they are extremely busy I need to come tomorrow but after me telling her that Ive already called then only was I told I would be seen to in 5mins. Just be careful when calling in!

Such a relief and pleasure to see that the animals are being fed well and cages are very neat and clean...animals look happy n healthy. A very heartwarming visit❤

Staff and facilities at this branch should be the set standard. Telephone service is pathetic.

Very helpful and professional. Keep up the great work everyone, youre all angels.

Well organised spca, cators everything from plants to second hand goods

Very kind and welcoming...got great bargains at the charity shop too....

Adhering to covid regulations. Wheelchair accessible entrances and parking. Clean and tidy with few cats walking around the reception area. Went to collect dog that had been missing from home (mating season and neighbors called to be collected). Chipped dog so if ever it had to be picked up again would be easily traced to owner. Had to pay for it and the days dog had stayed in their shelter. Just happy to have pet home. Great initiative to adopt a dog where they even have a meet and greet with your own dogs to see if compatible/cordial. Not sure what other animals but think more dogs and maybe cats for adoption.

Thank you so much for all you do, our Lolly got spayed on Tues and the very next day she was up and about and now 3 days later she is back to her old over active self again. Thank you to all the staff.

Caring crew, cleanliness well takin care all the animals.

Friendly helpful staff especially a lady I spoke to Sally , in the charity shop

I recently adopted my beautiful Juliette from the SPCA...I was really impressed with the professional way in which the adoption was handled..The people that work there are kind and compassionate..

Very nice. Happy to see a lot of animals are getting adopted 😊 ❤

Excellent service from the Dr we saw. Keep it up

Such a lovely place... Theres an awesome coffee shop and cat garden where you can pet the kittys... Also a really cool charity shop where things are so affordable... Check it out

Amazing vet. He took so much time with my dog and a very caring doctor

This place is full of love! Well worth a visit when you visit Durban. Feel the blessings, donate and leave with your soul happy!

I recently contacted the spca to neuter my dogs. I called every week for 2 months. Receptionists took down my name and number on 4 occasions. My messages were not responded to. No one called back. After 2 months of waiting I eventually got my call back. The male nurse or assistant that called me back was not interested in helping me. I have adopted dogs from the spca before.My intention was get a quote from the spca to neuter and spade my male and female puppies. And I wanted to make a donation to the spca over and above the charges for my pets. But Im sorry. The people working on your switch board were not willing to co operate or help me in any way. Over all very bad service

Always a pleasure visiting here! The place is well run and maintained. The staff also are very friendly and welcoming, not to mention extremely efficient as well. They seem to have, well the ones that Ive spoken to anyway, a real passion for the animals housed there. Its fair to say that Ive been frequenting this particular branch of the SPCA for the past 12 years , for most of my previous dogs including my present two, are rescue dogs.

Hi my name is Carol. Please may I ask if you have any golden Labradors that are 4months of age. 🙏🙏🙏🙏🐶

Covid 19 compliance excellent receptions .Lets donates for a good course donate SPCA

A very nice experience..Great service from the Vet on call.Keep it up and continue to do what you do for our furry family with your selfless ways.

I cant thank you all enough for saving my dog today which was bitten by a snake.I love you allAnd most importantly the ladies by reception are very quick to understandI wish we have you guys open 24hoursBecause most pet troubles comes at night.But I thank you guys for excellent service.In less than 2hours my dog was walking as usual and by midday she was running the yard as normal.Thank you

Very well organized. Will support this branch as much as possible as the staff is friendly, helpful.Peak time I was in done in under an hour.Vet examined and inoculated my pup without an appointment with a smile.Will never go back to the Kloof stuck up unorganized branch again.

Adopt, dont shop. There are so many cute dogs waiting for homes here. The staff were friendly, organized and efficient and theres a lovely coffee shop surroundedby cats. We enjoyed our experience so much and now have a new family member.

Went to look for my cat that is lost... Really clean and well run. Staff were helpful.

The work these people do is amazing .This is an awesome modern facility -it was more like an outing than a visit to the vet. The place is neat , clean and well maintained with signage everywhere. The gardens are well landscaped too.There is also a coffee shop and nursery here

Friendly caring staff.The bargains at the shops are amazing.

It almost seems like the SPCA are taking multiple payments for the same pet.. And we got a really bad impression from the way they deal with people who want to adopt pets. We value what they stand for but thought it was also worth stating our dealing with them

Well run with an interesting second hand shop and delightful outdoor Cafe, Coffee Cats. We are frequent visitors. Great value Archies breakfast.

The doctors in the clinic are most efficient kind and helpful. Covid rules are being exercised and the waiting area is very pleasant. The only negative is the receptionist needs lessons in manners empathy and respect. Many other people there were complaining about their experience.

Took 2 cats that were healthy. Mother nd child(male) to the SPCA. both were sterilized. The structure they lived in was burnt.. People were targeting them with stones... I was called to say that the mother was euthanised. I just cannot understand... Is this done to most or all animals that are brought in...

You are greeted by friendly helpful beings ready to assist in any way. Neat and well demarcated areas so you know where to go to satisfy your visit.

Very good service. Very helpful doctor. Answered all my questionsKeep it up

Excellent Service... Thank you for helping those who cant help themselves.

Warm welcoming staff and communicate well explaining and answering all questions politely, environment very good as well

I got my dog Max from here. The people there obviously love the dogs and cats and treat them so well. The adoption fee for Max was R780 and included vaccinations, sterilization, microchipping, a health check, and a collar. They’re super efficient in performing home inspections and I will definitely return to the SPCA in the event I’m looking for another pet.

Not like all non profitable occanasathions staff here paid or volunteers cheerful and helpfulCant add a smile because all are wearing a musk

Soo cute

Lovely garden setting, friendly and devoted to all the animals. Great breakfasts at the open air cafe. Amazing experience. Thanks and compliments to all at this SPCA branch. You are appreciated!I adopted a cat here last year..a first for me, normally its been my kids that have adopted and cared for family pets...cant tell you what a darling she is, so clever and well behaved😺 she is a daily joy to me.The Charity Shop has the most interesting goodies and I have found beautiful and also useful items there, the donation is minimal, given some of the little treasures one picks up.Highly recommended as a Saturday morning outing.

We had to put one of our dogs down and having previously done that at a vet, this SPCA handled it just as well - the reception staff and the vet were very compassionate. The cost at the SPCA is R270 and the vet charged over a thousand Rand (which was just a few months ago), so its definitely the better option. The reception and consulting rooms were also very clean.

Good coffee shop, great service and dedicated staff

It was great and learnt some new things💯🥰

Very happy Very good

Amazing volunteers. More people must support their charity shop.

Cheaper than the vets and very friendly and helpful staff especially the Drs and at the shop where they sell trinkets and dog accessories

The dogs looked well looked after. It would just be really great to have a fenced in meet and greet area for introducing new dogs to currently owned dogs as it is not easy to get a proper read on these situations when both dogs are on leads. There is usually a big difference in behaviours on and off leads.

Please be careful when purchasing from their shop. I bought a vase from the La Lucia mall shop around the 18th December, since then, there has been absolute unrest at my house. I dont believe in ghosts and that rubbish but since this vase came into my house I think Ive seen it all. I am now forced into doing religious/cleansing stuff in my house because of this, if this persists Ill be the throwing the vase away. I dont know where SPCA picks up these items.

Great organisation doing amazing work in the community. From rescuing animals in need to homing them with great families the SPCA in Springfield are doing a great job and I dont think many people understand what they do and go through. They also have a thrift shop, cafe and plant nursery to visit on site. If you looking to adopt a furry friend or looking to get rid of old items / books...Please contact these guys.

Exceptional workQuick efficientFriendly

I went to SPCA Durban _Coastal to adopt a dog and the staff was very pleasant. They where able to assist me and am not a proud owner of a boerboel and will be going back to get a second puppy soon.

Good protocols in place and friendly staff. Definitely always gets my support

Great organisation friendly staff and lovely coffee shop there

5 stars for a good cause and you will also find a lovely cappuccino there too!

Thank u spca

Their Cafe is the best place to go and have lunch. They make the most delicious sandwiches.

This isn’t the first unpleasant experience I had with the SPCA in general.1. Many years ago, my cat was really unwell, and the vet there told us she was pregnant. Few weeks later, my cat was literally dying, we took her back to the SPCA, turns out she had huge cyst that had to be removed. Operation did go well, and my cat did good after that. So for that, I thank the SPCA2. A few years ago, we phoned to inform them of 2 dogs being mistreated on our road. The response we got was that we should bring the dogs into our home and then call them. I wish I had the name of the person and the date we called, but unfortunately we do not.3. In the beginning of this month, my cat was really sick , and had a huge sore on her nose that was eating up her nose. Firstly, the vet that saw to her was so unprofessional, rude and uncaring. He barely even touched my cat. I was the one who had to feel her around and basically do the examination.He was also very unprofessional towards me. Told me things like “ cats are like seasons they come and go, one day they’ll be there with you and next they can die “ or he said “ You look like you cry a lot “. Asked me questions like “ Do you drink, smoke ? “His diagnosis was that my cat had an ulcer sore and was dehydrated. Gave her drips and antibiotics for a week and that was it.Few weeks later my cat was doing even worse. Took her to a private vet , and within an hour and a half of doing a skin test and some other tests , they found out it was cancer on the nose and what was more alarming to them was that her kidneys were failing.I understand that misdiagnosis can occur , but my cat was obviously severely ill and the cancer of the nose apparently is VERY common amongst cats. It baffles me how unbothered the vet was with her. Maybe if he actually took interest , and examined her, she would be here with me today.My mom is a monthly donor towards SPCA for years simply because we really wanted to help animals in need. It’s really disheartening that this particular vet did the opposite and was so unfazed by my sick cat.The private vet we took her to, charged almost the same amount , and was much more sympathetic, caring and interested in saving my cat.One thing I know for sure, if I ever get another pet, the SPCA will be the last place I’m taking her to.

Great experience very well organized and helpful staff

Extremely helpful staff. Pleasant people and great service.

Needs to advise people during their calls before going to them.

Animals well taken care of.

My dog was so badly injured i had to wait for 2h hours while he was bleeding for vet to see him. The least they could have done was managed his pain till they could see him

My pup was sick with parvo, vets were closed in certain parts of Phoenix, but the spca was open, excellent, cheaper, more skilled doctors, better advice on every step for my pups growth. I highly recommend the spca springfield park.

Very helpful and kind.

Love the work of the organization and the main members :-) i.e - all the pets awaiting your visit). Friendly and helpful attendants, from my experience.

Staff were very helpful and very clean well kept I was very impressed with the service we received on Thursday

Took my pup in as he was sick. service was way better then a vet...

This spca does not answer calls.