Thank you for great service without a appointment

Horrible experience, definitely won’t ever recommend someone. Brought my Alfa Romeo with cooling problem, they checked and say needs replacing condenser, close leaks and regas. They told me they will put new condenser coz they don’t guarantee reconditioned one. I agreed and charged me 4500. Next day after taking car same problem, I check under bonnet and realised actually no stripping done, still original condenser, may only did regassing. Went back and asked to see the old condenser and showed me old one not for Alfa. After aguement finally agreed they didn’t replace with new but only reconditioned original one. Was still angry cos were lying, I showed the technician that the bolts still look original, the car wasn’t stripped for those claimed repairs. I wanted refund and only gave me 500 back. That was daylight robbery and I had to take the car to another dealer who fixed it. Actually the problem was the interior temp sensor.

A warning to potential customers, approach with these guys with caution. To start, they will charge you R150 for a quotation. If you decide to go-ahead with any work, they will deduct this off the total. In other words, you are in for R150 regardless of whether any work is done or not.Then theyll load the quote with completely unnecessary workI needed a simple re-gassing of my car aircon. Normal cost about R350. The quote I got was for a whopping R4000! They included replacing all aircon piping with custom-made pipes, filters (nothing wrong these). After some backwards and forwards I got it re-gassed for R700. Daylight robbery. Wont ever go back.

Easily accessible, professional and efficient.Highly recommend this company for your next car aircon service.RMI accredited as well

Good job. Aircon working

Sound, car aircon,and minor engine service centre.

Took my car for aircon refill, it only lasted one day.

Great service I definitely will recommend them to anyone!

NOT so cool... Same story as everybody else about re-gassing, leaks being found and repaired only to found a few days later that all the Gass leaked out again. Went back and they (apparently) found more leaks which was going to cost more to fix. I left with paying R950 for nothing and Im taking my car elsewhere where they know what they are doing. Very disappointed.

Those guy promised to fix my air conditioner and they said they will check if the gas leak or not. If its a gas problem they will regas it and I wont pay for check ups. If its not a gas Ill only pay 150 for check-up. But they just regas my car and took my money and they say they are done but my air conditioner is not working even now. I took my car back to them and they did check up. They say its broken they didnt give my money back as they promised. For better service go somewhere else not there.

My vehicle air conditioner stopped working, so I had it re gased with one of those mobile companies who come out to you. It worked for less than 24 hrs. I called the mobile company again and the guy indicated that I could potentially have a leak, but he agreed to re gas again. Once again, it worked for a few hours and by the next morning, nothing. The mobile company I had used told me that I definitely had a leak, but they were unable to assist as they do not have the equipment used to detect leaks.I proceeded to take me car to Cool Power in the CBD. I explained the events as they had occurred. The owner himself suggested we do a flush and re gas, maybe all it needed was a service. R900 later. The next morning, AGAIN, I had no air conditioner! Frustrated, I went back. This time, they spent over 45min checking the vehicle and came back to me with, “you’re compressor is gone, we can fit a new one at R6600 including labour”.I didn’t immediately agree, as I was frustrated at the initial incompetence and annoyed that I had to fork out R900 just the day before! Not to mention the 2 prior re gases. Also, I had this weird feeling in the pit of my tummy and decided to chat to my hubby first.Winter arrived and I almost forgot about this aircon.As the weather started to heat up again, I was reminded that I could not get through the summer months in Durban without air-conditioning in my car! My husband (who works out the country) suggested I look at getting the current compressor reconditioned, that way, he said, you know what you’re getting.I proceeded to make a few calls and was given the number for Harrack in Durban North. I gave the gentleman details as it occurred, told him I’d had it assessed and it was the compressor. I gave him the part number and he gave me a quote to recondition my current compressor and for a brand new one. He advised me to bring the vehicle in so they themselves could assess it and also confirm the actual part number. I figure, he heard a female on the other end, and probably thought, “mmmm, let’s just make sure...”Took the vehicle in that afternoon, explained again what had happened and what I was advised by Cool Power. Their technician assessed my vehicle and 40min later comes back with, “mam, your compressor is in excellent condition” Imagine my surprise! He informed me that I had a large leak on a pipe and that’s why the gas was only lasting a few hours. He said he didn’t want to comment on Cool Powers diagnosis and quotation (which I thought was quite admirable of him), he just said he found it surprising as the hole itself was quite large and visible to the naked eye.Harrack quote, R2200 all inclusive! I was gobsmacked and quite angry at the thought of me spending almost R7000 for a compressor that my car didn’t actually need!Months later, I have a vehicle with an air conditioner that is working so effectively, that it gets so cold, I have to switch it off every so often! Thank you to Harrack DBN North!People, call around and do your homework before going with the first quote you get!As for Cool Power Durban, I will never refer them to anyone ever! They are no better than your average petty thief.

Thank You COOL Power Durban, Outstanding service and a Job well Done, very satisfied with workmanship and will definitely recommend to anyone that needs Assistance.

I can concur with the above review that Chris made a year ago, Well my car was in there a year ago for my A/C an this is the Durban branch.. manager didnt even stand like mentioned above... charged me for the repair and now today Im back there and he says the Compressor packed up..Now my question is what happened or what did he do last year when I sent in the car ? why cant he remember what he did to my car ? dont they have a system that keeps record of what they did to that certain car as book keeping? why does a compressor take a year to pack up ? am I meant to be there every year same time? I wasnt even using that A/C in the car mind you!!! Im not satisfied with my interaction with those guys..Dont if you have an alternative

I Personally did not have a good experience here after spending couple thousands trying to fix my air con. Took it back while under warranty for it stopped working after a few days. They tell me that its another couple thousands for them to sort it. For the part now they claim is broken is not covered by warranty. How can this be. I feel like I have been ripped off. Sitting with a broken aircon after spending almost R6000

They know what they doing and how to charge for extras

Affordable, efficient and very friendly service. The only place I trust with my car.

I would suggest people look elsewhere for aircon repairs than this place. I took my Volvo there when my aircon stopped working, and after spending over 5k, they still couldnt fix it.My aircon was eventually fixed at Cannon Cool Pinetown for a fraction of what they charged me.

Had audio system installed - the amplifier packed in three times and each time had to pay to have it fixed, workmanship is shoddy and I do not recommend this establishment to have car audio systems installed - very disappointing.

Great service and great prices

My airconditioner does not work still. It is worse than before

They regas nice airon

Very good and professional experience, Best in Durban for all you vehicle air conditioning.

Air con lost cooling end of last year.. had it re-gassed at Toyota garage and cool air lasted for approx. 6 weeks.. took the car to Cool power Durban and explained situation to manager who recommended that we flush and re-gas with a dye and return in approx. 10 days ( cost R700) to find probable leak. we did and were informed that there was NO leak... 6 weeks later air gradually lost cooling so went back today and was told to return the car for a further test and probable replacement of the evaporator. 2hr test and if it is the evaporator the cost would be approx. R7000..Question is why if they now admit a leak why did they not find it the first time, also the manager does not have the courtesy to stand up whilst addressing a customer... I have a bad feeling about this place ... I would recommend that you stay well away from this place

The place was normal the need to add more attractions

Service was great

Helpful, good advice, good prices

COOL POWER PINETOWN is in no way related, affiliated nor want to be associated with Cool Power Durban. We are not part of an franchise as such run independant from each other. Please ensure not to confuse the two with each other especially when refered to Cool Power. We abide by deferent standards and ethics.

Good service

Guys were helping and the service was good

Friendly place to be

Very good service

I didnt receive feedback from this company

Quite efficient and great service

They are not friendly