FA
FACTORY72
15, Kyalami Park, Douglas Crowe Dr, Dolphin Coast, South Africa
Comments
Ki
Review №1

Liar, dodgy beyond belief. Dont go near this bloke he is a scammerTakes your money for a part then never sends it.Never Refunds it.Extremely poor business practices and ethics doesnt have any, Keep away.

St
Review №2

Good day Jake,After numerous attempts to phone and email you, and whatsapp messages, you did not reply.When will you be paying your outstanding invoice? It is now 30 days since the job was done and the goods delivered.(The attached photo is of the previous job.)We await your urgent response to make arrangement for payment.Thanks for finally making a payment after almost 2 months.

We
Review №3

Beware of the owner!I have unfortunately had the displeasure of doing business with the owner, Jake van Zyl, and recommend caution in approaching with the intent of exchanging money for parts or service.A long story short, I purchased items from the owner on 12 March 2020.It is now almost 3 months later and I have neither the parts nor the money, even after he agreed to refund me months ago.Countless messages, phone calls, voice messages have occurred in an attempt to get him to honour the agreement. He has blatantly chosen to ignore his commitment to refund me and has opted to keep my money for himself to date.An exorbitant amount of elaborate lies, excuses and slow-walking later, I am now instituting legal action against Jake van Zyl to recoup the money owed to me. Unfortunately he seems to be of the calibre individual whom will only do the right thing when legally forced to do so.It is my opinion that he has proven to be an untrustworthy individual that should be approached with caution. It is rather unfortunate that at this day and age there are business owners that would behave in such a purposefully devious manner with complete disregard for the law and basic morals.I am thus obligated to warn other possible victims from going through the same drama that I have gone through with this individual. Hopefully this might persuade him to act differently in future.UPDATE:After almost 5 months of letters, messages, emails, calls, continually being deceived, avoided or just completely ignored, I finally had Jake van Zyl served by the Sheriff of the Court.As predicted, he only did the right thing after being legally forced to do so.Hopefully our reviews here will avoid future hassles for someone else. It is an incredible disappointment to see this kind of behaviour in our midst.

Information
0 Photos
3 Comments
1 Rating
  • Address:15, Kyalami Park, Douglas Crowe Dr, Dolphin Coast, South Africa
  • Site:https://www.factory72.co.za/
  • Phone:+27 83 278 1080
Categories
  • Motorcycle parts store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
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