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Builders Express Ballito
3 Compensation Beach Rd, Umhlali, Dolphin Coast, 4390, South Africa
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Comments
ba
Review №1

Staff very friendly and helpful security guard wow excellent work,thank you guys ill be coming back soon

Jo
Review №2

Fantastic range, excellent service good prices.

to
Review №3

Im disappointed about Builders Express is only giving pensioners a discount. This is not fair at all cos I only buy my hardware and gardening stuff from Builders Express only. Wheres the point of having a Builders card then. Please you really need to give all customers a discount and not just pensioners.

Al
Review №4

Although it was my first time visiting there... they are well stocked and clean...

no
Review №5

Very helpful store with all your home improvements under one roof

Na
Review №6

Very clean store with a variety of plumbing, electrical, building and maintenance stuffs plus a great selection of gardening tools and plants.Please store cobra products like tap heads which your staff indicated that you dont keep.

Ka
Review №7

Excellent customer service from Adrianne. Nothing was too difficult for her. And I didnt buy a thing but rather asked for advice. Thank you for being so helpful. Youll be seeing me lots.

Co
Review №8

Usually pretty decent compared to other hardware stores in the area. On this particular day though they were useless builders warehouse needs to up their game if theyre going to compete with other hardware stores!

Mi
Review №9

Well stocked but staff can be unavailable at times.

Hu
Review №10

Not impressed. Few years ago great place. Dont have items that other BW or Express have in Pretoria. Could not cut boards as their machines are unsafe.

Vi
Review №11

Helpful staff, always have what I need.

Sa
Review №12

Extremely courteous & knowledgeable staff.

Me
Review №13

Staff friendly and offer a professional service.

Vi
Review №14

I generally find whatever I need for my home improvement projects.Prices are reasonable.Staff are knowledgeable and very helpful.

Ll
Review №15

Expensive, slow delivery. I ordered from this store to deliver in Durban. It cost R400 on an R800 order. A third the price! I was promised that it would be delivered 4 days after I paid. It has now been 11 days.I was not contacted once about the delays. The only contact Ive had with Builders Ballito was a few days after my order, requesting that I do their delivery persons job and direct him to Durban.

lo
Review №16

Hardware and Nursery. Helpful people. Got what I went to find. Also found some lovely plants. Worth a stop by.

De
Review №17

Quick,efficient,service with a saturday smile

Fr
Review №18

They are very stocked up and helpful

Wi
Review №19

A spacious shop easy access enjoy Wednesday pensioner discount well stocked

Ky
Review №20

Builders Express Ballito didnt have the most basic components to repair Cobra taps and mixers.Cobra are not some arbitrary brand, they are a South African Icon of some 50 + years

He
Review №21

To exchange a gas bottle took 25 minutes. Asked 5 different staff what the holdup is and every one responded with its comingSo is Xmas. No surprise that Masmart is struggling.

Ch
Review №22

Staff are helpful and friendly. For a Builders Express they are well stocked.

Ke
Review №23

The usual bored staff who couldnt be bothered to help. Why they train the cashiers on the public I have no idea. I wont return in a hurry.

Ja
Review №24

Good range of products but not enough staff on the floor to assist when you need them. You are told its someone elses department and you must wait while that individual is located.

Li
Review №25

Unfortunately one has to call for assistance in the garden department. The young man is helpful & patient. Potting soil etc is reasonably priced as are some of the pots. The choice of cacti & succulents leaves much to b desired

Ja
Review №26

Long wait to fill up a gas bottle otherwise OK

su
Review №27

Excellent service. Leon the manager has a positive attitude and leads by example.

Pr
Review №28

Calls are not taken...staff cannot help with simple products...they need to know what they have in their departments..very frustrating.

Ro
Review №29

Love shopping here. Such a wide range of products.

Ge
Review №30

Helpful but very pricey

Mc
Review №31

Not bad. Well stocked.

Ka
Review №32

Very poor customer service. Many items with no prices. No one available to assist. Stock limited and shelves incorrectly stocked. Unpleasant shopping experience all round

Bl
Review №33

Great view good food

Bl
Review №34

Helpful staff and pleasant atmosphere, had everything we needed

Ph
Review №35

The place has very short queues and quick service.

Pa
Review №36

Great service- love their garden centre.

An
Review №37

Reasonable selection of products at reasonable prices. Service however is underwhelming.

Ma
Review №38

Check your slip! Found 2 items over priced on 1 slip.

Co
Review №39

Service first class.

Ia
Review №40

Staff slow in assisting. Could not get all the items I need. Bit pricey

Co
Review №41

Very helpful and friendly

Da
Review №42

They have everything a hardware needs to offer

Mi
Review №43

Two experiences; long waits and not much interest from the Builders team on the floor. Key man reliance and poor management would be my guess here.

No
Review №44

Very helpful.

Ch
Review №45

Horrible!The worst builders in the RSA,!

Kr
Review №46

Neat store but too few assistants to help find products. Otherwise staff helpful when found. Miss the free popcorn that used to be handed out at exit at Ballito branch 😊also no background music in store for atmosphere..

Mi
Review №47

Bad service stuff useless

Mi
Review №48

Nice uncluttered shop.

Da
Review №49

Good range

Ha
Review №50

Not so good

Pe
Review №51

Excellent service and always very helpful staff.

Va
Review №52

Very helpful staff .

Ri
Review №53

Big store , but no staff to assist you.

An
Review №54

The garden centre needs a lot of work the plants were dead and they dont have a wide range of plants

Ro
Review №55

This hardware store is strategically situated within Ballito & surrounding. Well stocked & ample parking.

ml
Review №56

Excellent service

Sa
Review №57

I received good advice from the sales assistant

MV
Review №58

It still look good and safety parking

Da
Review №59

Friendly service and anything under the sun. I really enjoy shopping here.

He
Review №60

Bad service

sh
Review №61

Always good to browse through here. I particularly like their selection of plants

Bo
Review №62

Not much in the name of customer service when the phone number provided does nothing but ring and ring and ring and ring.Pity as it is a decent store otherwise.

Sa
Review №63

Good service

si
Review №64

Staff was very unprofessional.First met up with an arrogant lady behind counter.Male employee made me wait for quotation while chatting to his colleagues.

gr
Review №65

Very helpful and knowledgeable about their products

Bo
Review №66

Good 👍🏽

Li
Review №67

Good service

Ni
Review №68

Helpful

Al
Review №69

Double check stock before you go

Yv
Review №70

I wasnt too impressed, prices are very high and I had to go and look for someone to assist me!

As
Review №71

Great

DO
Review №72

Great Service.

Du
Review №73

Great service

Ed
Review №74

My first visit was a pleasent experience. Staff were super helpful. They had a whole lot of specials. I will definitely go back.

Ac
Review №75

Helpful staff

Vi
Review №76

Terrible service

Al
Review №77

Helpful service

Ni
Review №78

Some items not priced. Took 14 minutes to pay at the till with only 2 customers in front of me. Average service. Could be better if ma aged better.

Ne
Review №79

Friendly service and well stocked store

Da
Review №80

It was OK

Ca
Review №81

Slow ques

We
Review №82

Very friendly staff and excellent service

sl
Review №83

Not very helpful

Vi
Review №84

Builders Express Ballito did not have stock of PVC ceiling that I required. I was assisted by staff and managed to retrieve PVC ceilings of another shade which I viewed at Buliders Express Riverhorse for R66 each. Ballito refused to give it to me at the price of Riverhorse. I normally purchase at Ballito as its close to my residence hence I arrived at Ballito as its closer and convenient to transport. Now I have to go back to Riverhorse. Thank you.

ga
Review №85

Very impressed with the help from the garden section lady. Staff very helpful.

Br
Review №86

Dont expect good service.The convenience is what its all about

Is
Review №87

Very helpful workers

Bj
Review №88

Everything you need and more

EV
Review №89

Always helpful staff, super savers and Great products.

Ba
Review №90

Aleays very friendly and willing to help no matter the. Weather

Da
Review №91

Good selection of hardware and paints. No timber products at this Builders

ch
Review №92

Good

Br
Review №93

Great

Vi
Review №94

Great service with great prices.

Dr
Review №95

Professional and friendly staff. Adequate parking available.

Ed
Review №96

Service is not good

ka
Review №97

No staff to help only one teller.

Pa
Review №98

Extremely helpful.

Ri
Review №99

3rd time in two weeks walking out without assistance, even phoned while I was in store. Pathetic

Jo
Review №100

Salespeople are not interested to assist a customer... poor service!!

Information
25 Photos
100 Comments
3.6 Rating
  • Address:3 Compensation Beach Rd, Umhlali, Dolphin Coast, 4390, South Africa
  • Site:https://www.builders.co.za/
  • Phone:+27 860 284 533
Categories
  • Hardware store
  • Building materials store
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–2PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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