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The Pool Team Craighall Park
Valley Shopping Centre No, 396 Jan Smuts Ave, Johannesburg, Craighall, 2196, South Africa
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Comments
cr
Review №1

Our pool supplies shop, good staff

Al
Review №2

Thank you to Clinton. Great service excellent knowledge and always willing to help. Thank you

Sh
Review №3

Don’t bother-sure it’s convenient, but in case after case of comparing prices they are always more expensive. Staff have no customer service in mind at all-would rather have loud, delaying conversations across the store than actually get on with processing the payment. No advice, no help(had to ask repeatedly for them to be dragged away from a waitress from Fornos). Go elsewhere!

Ba
Review №4

They carried stock of products that most other pool suppliers dont and provided good technical advice.

Ro
Review №5

Great friendly service and knowledgeable crew makes this a pleasure. Certainly have improved from when I was last in there about 18 months ago . Well done on the improvement and friendly efficient service. Great to see and experience.

Er
Review №6

They always manage to sort out my pool issues (at a very reasonable price).

Rh
Review №7

Helpful and full of good advice. Great staff, especially Kassim

Wa
Review №8

Always helpful although I find them pricey for a wholesaler

Da
Review №9

It appears from reviews to date that Management at Pool Team dont handle criticism well.A thanks response is given to all who post good reviews but complete silence to those who complain.

du
Review №10

Best place .. best prices

Ch
Review №11

They know their stuff. Great service and very helpful. If your pool is having issues then go see these guys.

Ro
Review №12

Good pool shop with all your equipment and spare parts needs!

za
Review №13

I have recently visited your store and was welcomed by a gentleman called Nick. He was friendly, helpful and knowledgeable about pools and listened to my problem. Showed Nick a picture of my green pool and he than tested water sample. i was amazed at how he tested the water as all other pool suppliers did not do all the tests that was done by Nick. Yes i am new to the pool game . Nick than proceeded to enter the water results on his in store tablet and i received a mail as to what chemicals i was provided with. Nick even went further to explain what i should do on a weekly basis. I took Nicks advise and my pool went from green to blue. No more pool contractors all the maintenance will now be done by myself and the assistance of Nick from the Pool Team.Thank you Nick for your patience and assistance. Well done on the excellent service and advised provided to me.Regardszayd

Vi
Review №14

They have increased prices substantially after lockdown.Their pricing on supplies is very close to pick pay , checkers etc(and that’s with my supposed discount).Once they start becoming more expensive or similar in pricing to the above I will stop shopping here!

Ma
Review №15

Great service. Always a great help, and there is nowhere else I need to go for my pool.

Ch
Review №16

Friendly people. My daughter was rushing around like a whirlwind and they were very cool about it. Thanks :-) and theres lots of stock

Tr
Review №17

They are friendly, nice place to buy

De
Review №18

Great service from Clinton in Craighall

Ma
Review №19

Awesome,the manager Mathew is knowledgeable and very helpfulThanks Marlin Pool

an
Review №20

The team is great and they help me keep my pool sparkling and beautiful. Great staff

Li
Review №21

Great service, great helpful staff. Im hoping that all the advise I was given will help me get my pool crystal clear again.

Sa
Review №22

I bought a pond pump which has a 2 year warranty... it packed up within 4 months. When I took it back.. I was told they do not take responsibility for their suppliers products and that they had to send it back to them. I explained that had I bought this pump anywhere else ie. Builders ... they would have taken responsibility for the defective product of the supplier they had chosen and either provide a replacement or my money back. To make matters worse.. this pump is required for a pond of expensive fish.. which meant that I had to purchase a new pump while these guys sent in the defective one.. I made sure this time I got it from builders.. oh and Its been almost 2 weeks and no response regarding the faulty motor..thanks

An
Review №23

Superb. The best in the business

Br
Review №24

Knowledgeable, helpful; but not pushy about _have to_ buy their product if its not a correct fit for you.

ri
Review №25

Great service and price

Gr
Review №26

Well stocked pool shop. Thr staff are very helpful.

Ha
Review №27

I love My work

Ke
Review №28

The service at this place has gone down hill. they think they are doing you a big favour selling you their overpriced stuff

Mm
Review №29

Always helpful.

Mi
Review №30

Very helpful. Knowledgeable on all things pool related.

Ni
Review №31

Expert advice for everyone...taking time to explain and inform

Ma
Review №32

They are generally helpful and have a fair amount of supplies in stock.

Ju
Review №33

Poor service....Salt chlorinator that they replaced was removed from site despite asking for it to remain to be reused. Escalation with zero help. Shop elsewhere......dishonest , poor service and expensive when compared.

Ch
Review №34

Excellent pool shop! Great advice and very reasonably priced.

Pr
Review №35

Dennis was extremely knowledgeable and helpful, provided tips on how to complete the maintenance and they were best priced in the market.

Cl
Review №36

They always have what I am looking for

Le
Review №37

Very easy and useful one-stop for pool requirements. You can most of what you need, including pipes and fittings, under one roof.

Br
Review №38

These guys are pretty good they have almost everything you ened for a pool

Ku
Review №39

There have all u need to service your pool.

Mn
Review №40

Friendly staff

Ri
Review №41

Great fun was had by all

J
Review №42

Pricing issues on quotes

Wi
Review №43

If you need anything pool or spa related this is the place to come. G

Mu
Review №44

They gave good customer service

Jo
Review №45

Excellent service !!!

Ch
Review №46

Shop of preference

Sh
Review №47

Always a pleasure going here

Ji
Review №48

DO NOT BOTHER. These guys only come out 2 days a week, if they can be bothered to come at all. What a waste of a business.

Ge
Review №49

The stuff is always friendly.

Ro
Review №50

Service is terrible! No customer care. Very disappointed

Sa
Review №51

Guys just stood around doing nothing and didnt assist. I had to wait for service from someone that was busy.

Me
Review №52

Awesome service thanks guys

Mu
Review №53

All your pool needs, friendly service

Jo
Review №54

Pool water testing and pool equipment and chemicals.

Ja
Review №55

Excellent service and advice

Ga
Review №56

Slow service, allow hours if you want to return anything.

In
Review №57

It was wet and cold

Te
Review №58

Excellent service!

By
Review №59

Friendly and willing to help u

In
Review №60

Best service!!!

Ma
Review №61

Gone very expensive..

Pe
Review №62

Excellent service always

Co
Review №63

Great service

A
Review №64

Some staff need training

Br
Review №65

Brilliant service.They are professional

Di
Review №66

Cool advice

Ge
Review №67

Good service

Be
Review №68

Friendly service

La
Review №69

Great range, great service

Va
Review №70

Sorted me 1 shot.....

Go
Review №71

Great variety!

Th
Review №72

Neat store

Ed
Review №73

Good shop

So
Review №74

Unhelpful sales people

Fo
Review №75

Good service

Jo
Review №76

It ok

An
Review №77

ATB

Information
29 Photos
77 Comments
4.1 Rating
  • Address:Valley Shopping Centre No, 396 Jan Smuts Ave, Johannesburg, Craighall, 2196, South Africa
  • Site:http://www.thepoolteam.co.za/
  • Phone:+27 11 501 1500
Categories
  • Swimming pool supply store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–3PM
  • Sunday:8:30AM–1:30PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
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