It was the worst experience we have ever had,its either no water or the system is offline. From August been trying to submit mitterntity froms. Baby has already been born still cannot submit our forms.its either yourll need to get new staff or new system going forward. Everyday been running to this place is costing more money then receiving a service.

I visited Chatsworth Labour Office last week and was pleasedto have cheerful, helpful assistance from Thandeka.She expertly sorted through the papers I have been sending on linefor 9 months and soon had my application registered.Thank you Thandeka!!!!

Amazingly phoneline busy the for 48 hours tried calling to find out why my monthly payment was not processed.......... Shocked at the zero respect for citizens and when you ask questions you get dismissed like a child and a person will point to a date they have written on your card. No use of words except for next!!!!

Absolutely pathetic service!!!!Very unhelpfulMost terrifying experience.

I would like to commend Sizophila Thandeka you are the most amazing diligent person I have met in a long time, your kindness and assistance was beyond a commendation. You are so understanding and helpful and helped right until the end of the day when I was about to give up and you smiled and said dont worry Im hear to help and thats what you did, stayed late on your birthday and made sure my paperwork was processed, that takes a very special person to do. Today you made a big difference in my life. Thank you from the bottom of my heart!

Unfortunately Im unable to give them a no star rating. Very pathetic service, They have a different excuse for everyday, I went there today for the 6th time, I was next in line at 11:20am but beacuse I was not there before 10:30am I was turned away and not helped. Please specify this in your operating hours to prevent people from coming to your offices for help after 10:30am.

No help from anyone.... We have to run around and beg for our own money.....

Many of us citizens have been coming to sign since October 2020 and to date no funds have been paid into our bank accounts.We keep getting told to come back next month.Some people have been signing for the past 5 months and have still not received any UIF payments.

Apparently when theyre offline it automatically becomes home time even if it is 2pm in the day. The security guard was rude and pointed me to a printed A4 sized poster that says they arent doing new UIF applications anymore - so beware. Typical service you expect from a government institution 🥱

The crowd was a lot however the staff had seen to the people very efficiently. Payments are extremely low unhappy about that for 5 years service you would expect more.

Ive applied for uif in july they sent me an SMS stating I will be assisted within 35 days.I have not received and assistance whatsoeverEverytime i try calling the number is always engaged.

VERY BADWENT TO APPLY FOR MATERNITY BENEFITS I WAS ASKED TO COME THE NEXT DAY, WHEN I WENT I WAS TOLD NO ONE IS THERE BUT THE STAFF WERE INSIDE...THIS HAPPENED BEFORE THE LOCKDOWN..I WENT BACK YET AGAIN AND THIS TIME THE CAR GUARD ADVISED ME THAT I WILL ONLY BE SEEN TO IF I WAS SIGNING..PEOPLE NEED TO SURVIVE YOU KNOW! I NOW APPLIED ON-LINE AND GOT A MESSAGE TO CALL MY LOCAL BRANCH...GUESS WHAT ITS ALWAYS ENGAGED

Most staff are rude to people.. Been there over 8 times already and always a different excuse as to why they cant help you today

Service was very poor. I had went there and their server was down so they just told me to come the next day instead of trying to assist me. They werent very busy, and they feel its okay to ask an unemployed person to keep coming back. I asked to go print my documents and come back and they say its too late. This was at 2pm. If that was the case they should say that they close at 2pm and not 4pm

I have applied online on the 10th of April for my normal uif benefit.no response to date. Sent an email to Petermari who then asked for my documenta which i sent. First he tells me he sent all info to the Dept of Labour then he says contact ufiling.No one answers any calls on the numbers thats on the website there is an automated message for all 3 numbers then it cuts off.Chatsworth number is cont engaged.How do i get my money.I have had no income since March and its so hard to survive.

I went there to apply for my maternity UIF and i was assisted timeously and the lady was friendly and very helpful, keep up the great work ladies.

Ques are long servicei e is slow

They dont helping us

I have applied for my maternity uif in May at the Chatsworth branch and I still havent received any feedback and the phone is always busy or ingaged. Poor service

Place is very bad. Service is very poor the staff just talk to you like they doing you a favour when its their job. Plus im phoning them regarding my UIF money they giving me so much stories no life in them they only help their nation very fast

Thank you Zanele and Ragimi for being so efficient and helpful. Wish we had more people like you. Keep up the good work.

Can i request for uif payment at this branch after i already registered at kings road pinetown branch?

Found this little gem when my friend took me there, as my UIF Application I’d made online, months before, had not been captured.After 2 visits to Chatsworth Department of Labour and within a 2 month period, my UIF, which I’d been waiting for 9 months, got backdated and paid out in one lump sum!The staff are helpful, friendly, efficient and caring! The facilities are pristine clean and there’s barely a queue!I highly recommend Chatsworth Department of Labour and thank the lovely staff for all their efforts.It’s easy to find with Google Maps or Waze. It’s in Chatsworth Central, behind the big Hindu Temple and Home Affairs.

If its your first time visiting this place be sure to ask for directions, using Google maps can be abit confusing, but if you find Chatsworth Home Affiars you find this place. Staff are generally very fast especially if you applying for payment. If you are attending this place with a child, do dress them warm due to the fan, it can get abit chilly when sitting near it. If its your first time ask some one whose applied for U.I.F before, for as much advice as possible to avoid you from doing many many return trips.

I putting 5 stars hoping to get the relevant persons in charge to pay closer attention to the misaps that are currently taking place at the chatsworth brunch because I went there recently with my husband who is collecting a disability payment to monthly and we where advised last week that it was the last payment due, we asked them to assist us in submitting form early because we where going away from durban for the week to Newcastle and the response was we can submit at any department of labour when we went on Tuesday to the new castle branch we where then further advised that the chatsworth branch had given us the wrong form and we have proof of the ticket from the other branch, we went back today to the durban branch and they confirmed that it is the wrong form and this is my frustration that it cost us R1800 everytime we have to go to our doctor for consult even its just forms, is this fair, who bares the cost in this careless mistake?

I was helped timeously and fast queude because I had a small baby. An excellent service.

Pathetic beyond words

Pathetic service

Great service.

The service was sufficient

This place is absolutely useless , i have been coming here for 4 days in a row and still havent been helped

Extremely pathetic they lost my documents !!!

Useless... Pathetic service!!!!

Disgusting staff