We just bought I bottle of the party pool dye. However made a mistake and bought red instead of blue. The team were just brilliant in keeping in touch and then making a plan to deliver me a new bottle within hours - ready for my pool party tomorrow! Awesome service
Bought a pool cover box with ease and I couldnt be happier with the service I received. Id recommend Swemgat any day.
Ordered a product online. The website indicated that delivery will take place in 7-12 days. Tried to follow up on the 12th day, but received no response. When I called, I was told that they cannot get the product, and I will receive a refund in a few days. No reason it should take 12 days to realise that they can no longer order a product from their supplier.When I told Hendrik that Ill be writing this review, he asked me how old I was, and told me I was old enough to know that no one cares what online reviews say about businesses.
Absolutely amazing service.. Hendrik went out of his way to assist with a new pool cleaner when mine stopped working. I would definitely use and recommend his business going forward
Called 3 times and no one answered the phone... 😞😔
This is the most unproffesional and useless online business that I have ever experience in my life. It franchise holder Hendrik visit my place to to work out estimates for pipes and bends on a koi pond control box. He promise to let me know the quantity and prices. I told him I need the stuff urgently. I even send him a whattsup to confirm. After two days he dont comply. I phone him after two days and he promise to phone me back. That aftenoon I phone him again and he told me he are at people he visit and dont want to be desturb. The next day I phone again and he told me he have to much work to help me. He even confirm it in a late message on whattsup. He wasted my time for 4 days to give me prices. I will never use Swemgat again or recommend it to other customers. I cant believe that he still doing business with that attitude
Sharing personal info without the written permission of a person is against the Law. How is breaking the Law improving bad service to that client and others? I would not recommend people to use such a company!!!! Thanks for sharing the peoples info - even though it is illegal. Now we can contact them personally to have 1st hand knowledge to make informed decisions whether your service is worth sharing our information.
Excellent communication, very friendly staff. I would recommend their services.
Excellent service received. Can recommend Swemgat for online sales and collections.
I would reccommend Swemgat to all my friends and family. Super cool online service with delivery on all pool and spa products. @swemgat, keep up the very good service. I will never shop for my pool or spa at any other place again 😀
Good place with good prices
Have been waiting for four weeks for a quote from them. Not good for business.
Takes criticism swimmingly well! On a serious note, why are you posting private info? I wouldn’t trust you with my info, let alone my pool.
Absolutely ridiculous that they share clients details after bad reviews. Mabye they should focus less on cleaning pools and more on cleaning up thier act
If you cant protect my personal info, how are you going to protect my pool?
When you provide poor service you have no need to place a complainants personal information. This is a contravention of the popi act and I would suggest that Mr Helberg take legal action against you. Furthermore I refuse to do any business with you and will discredit your business on every platform.
Be careful when posting personal information - could give zero or negative starts if it was an option.
N lovely place to go for a visit
Based on you leaking personal info, one star, unfortunately that’s the lowest I can give you.
One does not simply share personal information on review boards
Id report you, as suggested, if you put my information up here!
It isnt nice to share personal information like this!
Dont post users personal information.
Initially, I received good service from them, but when it came to following up on the work done, as i was experiencing problems, they kept telling me they will come BUT NEVER DID.UNPROFESSIONAL
Poor work ethic.
Very poor service, called them acouple of times the said they will come back to me but never did, rep was here nobody ever returned my calls!
Pool store, good stock
Online pool shop
Great service
Cant believe the business is still going on. Hendrik did a very poor job for us years ago and never paid us back our money.
Swimming hole put in solar panels for my years back.My pool did not get hotter.Recently the panels fell off the roof but still I had no leaks in the pipes.All it can mean is that they never connected the panels to the pipes. If this is true they are cunning.originally their service was incredibly poor and I had to threaten to get them to finish my work.Be careful please.
Excellent service
Good for doing business