Very rude delivery man. I dont recommend using DSV at all. Also very unhygienic especially in these covid times. Does not want to be scanned /sanitize or sign in out our place of business. Also the papers and board where we need to sign for delivery is filthy. Im sure the board is supposed to be light brown? Its is pitch-black, sticky and dirty much!
Shocking service! Parcel has still not been delivered and was sent on 28 March! I have been promised several times that someone will call me back with feedback. I am still waiting!! DSV may be cheaper than other courier services, but clearly you get what you pay for! It is not worth it and I will pay extra to use a different courier service next time, to ensure that my parcel is actually delivered. This is not the first time I have been let down by DSV, but it is most certainly the last!
Atrocious service and communication. I had to reschedule my entire day to accommodate the delivery of a package. Only for the package never to arrive on the agreed upon day. This is after being assured in the morning that it would be delivered today. I am now told it will now be tomorrow. My breath wont be held...
Pathetic service, these people dont take customers serious. Unreasonable demands. You provide proof of residency they tell you its not good enough, when you call them they hang up the phone, i honestly wonder why service providers still use dsv. They are just rude and unreasonable. Firstly the driver gets lost finishing my airtime, then tells me my proof of residency is not good enough and leaves with my package. Your service is pathetic you have no respect for customers🚮🚮🚮🚮
Speed delivery parcel more especially for Unisa study materials please
Worst company ever. My parcel is over 3 days late. No one called me to say it wasn’t going to be delivered. I had to spend 40 minutes on the phone just to hear that the truck is out for delivery but my parcel isn’t in it. No one can tell my why. Rude, inefficient, terrible service.
Good working space and environment with helpful staff
Reckless truck drivers leaving your distribution centre. Drives through a red robot
Pointless. I will never use this company. Ive spent more money on buying airtime phoning these people and they are just absolutely no help. You cant even call the people back if you miss the call cause it says invalid number. I mean what companyakes it this difficult to reach them. The call centre is probably theworst Ive ever experienced. Total unfriendlyness and obvious that nobody like working there because they dont do their jobs.
My vehicle registration documents got delivered to a wrong address. The person who received it had to call me and arrange for a re-delivery. Please up your game as currently it seems your service is unreliable.
This company gave my bank card to someone else. Called me last week monday for delivery and ask me the persons who they can give the card too. It was just me or my son and neither of us got it so to who did they gave it to. Absa card devision please get yourself someone else more trustworthy for delivery of your clients cards. DSV think they can just gave card to anyone and its not their problem anymore. I am very angry and this need to be sorted out
I dnt knw
This is the worst courier company ever. They told me they will deliver my parcel between 2pm and 4pm ,then the driver called me 1hr earlier I told him I am not home we rearrange to meet somewhere and waited for him forever, I left the place after 2hrs and he hasnt called me again. He got so rude when I kept checking were he was.
Ive received my parcel. The delivery men were friendly and efficient.
Its always amazing to be there.. Love it..
Very sloppy service. My order is still with them and no one is picking up my calls. I really wouldnt recommend it.
Delivery was on time; friendly courier; and he observed Covid protocols.
I phoned DSV after my parcel was not delivered. After numerous calls they could not tell me when my parcel would be delivered. My only expectation was to know when it will be delivered, even if it is in a few days time.
Worst company to deal with. Dont ever expect a parcel to be delivered. Locker system a fail.
Fast delivery and friendly service
Very much poor service. i strongly give my opinion that do not use this courier service for any transaction.I am waiting for my FNB bank card from one week. Last Friday 8-5-2020 i supposed to receive my parcel but courier could not make it in time and went back. than whole next i was receiving calls from DSV delivery department that you will receive next day.Now a week is gone and i did not receive my bank card yet.do not go along with this courier .I will suggest FNB bank also to stop using this courier. thanks
Worse courier company Ive ever used ☹️☹️
Absolutely useless company! The call center is hopeless, filled with empty promises!!! We have been waiting for a package to be delivered from the 8th of May, the lock-down cannot be used as and excuse!Every time we called the help center they promised us it will be delivered today ! Truly pathetic service!!!
Pathetic, no zero stars were available for this review. They do NOT answer emails, they do NOT answers their call centre phone calls. What is the purpose of this courier business ? O, it is to be the worst at something , and at least your excelling at that !!!
It is the worst place to make a COD booking for your parcel. You do not get the correct number to phone, and you hold on for ever. No one is willing to give you the correct number to call to be assisted. Now you have to listen to a recording the whole time. Is there only one person attending to the phone calls?
If I could give zero starts I would. They dont even deserve 1. Terrible courier company. Ordered from Tsonga over a week ago and have still not received my shoes. No one gets back to me regarding my parcel. Would not recommend.
Worst courier company in the world. Took a week to deliver a parcel. Full of excuses
Worse company ever, very unprofessional and incompetent
Terrible delivery time, one must be patient with this company.
This is probably the worst Courier service ever, I purchased a PC monitor 11 days ago from Makro and I have still not received it. When we call DSV to track the order they put us on hold or tell us they will call back and nobody has called since. The monitor was to be delivered to my fiances workplace and they are closing tomorrow. We have advised them of this and nothing has been done yet. This is horrendous service, and it is delaying precious gaming time!
The worst courier service Ive ever came across. I had to resort to self collection.What a terrible experience!
Bit slow on deliverys had to go and pick my parcel myself
They do not deliver on time. Do not trust your valuables with them. THere are a lot of better options out there #MakroOrder
Good place for working at
Full of excuses. unable to find my parcel. many promises all broken. read the latest reviews, they all speak truth. avoid this courier at all costs, they are nearly as bad as the local post office
Well done truck K058 by driving on the gravel shoulder in Solomon Mashlangu at Silver Oaks this morning (06:45), now we understand why parcels get damaged because you just dont care. You also dont care driving over rocks in the road the size of shoe boxes, so the cost of your courier services will just go up and up and then you dont understand why you lost your job and business. PATHETIC!!!
Dvd distro union centre in centurion
Just want offloading here
They deserve a zero star rating - they do not no the meaning of the word service. They make arrangements and then do not pitch. Even the post office gives better service. I will never use them again and will ask if I expect a package to make sure they are not used.
Easy open access regards to parking and reception. You must sign in before entry
The WORST COURIER SERVICE IN THE WORLD!!!I WILL ALWAYS STRIVE TO ADVICE PEOPLE HOW BAD THE SERVICE (DELIVERY DEPARTMENT IS) ( SPOKE TO JANGA AND OTHERS A FEW TIMES)NOT EVEN WORTH A QUARTER OF A STAR !!TO SAY THE LEAST...TERRIBLE !!! I dont understand why FNB use this courier service. People working in that Department does NOT care about any customer and do not have an idea what customer service mean!!!DISGUSTING!!!!!!
Dsv do not deseve any stars, very bad service
The worst service provider by far please do not use DSV
This company is a fraudulent company.Delivery Jhb to Jhb cbd - been waiting 5 days for my parcell and still has not been delivered.
Telesales cant explain collections not picked up, supervisors are in meetings the whole day, and dont phone back.Think its more than fair after lead time of 9 days that i am upset about the fact that you dont pick up packages, or you phones.then you expect me to do another collection application, which you do exactly the same with. NOT ACKNOWLEDGEDLastly, why do you have an customer mail address , if i have to wait another 48 hours for response, i rather use someone else
Because is my work place
Called them, but held on fir over 6 min. Pathetic service
Tailored logistics solutions for any business and a solid logistics network that caters for most.
They deliver a great service.
The most inefficient delivery service. They have been delivering my parcel for the last 4 days and claim they cant find my address. I stay not far from their location and when I follow up, I am told it will be delivered next week.
Worst service ever!!! My parcel has been on delivery abd then sent back to the depot for 4 days in a row because they dont have time. Called 3 time and absolutely no help. Useless customer service and overall service.
I use DSV for the distribution of my online business but recently their service from this distribution centre has been disgusting. One of my parcels has been lying here for 1 week and no-one can tell me why. My clients think I am stealing their money and its given my business a bad name. I wont use them anymore. Bye, bye DSV
VERY VERY VERY POOR SERVICE... PARCEL IS GONE... THEY DO NOT KNOW WHAT HAPPENED TO IT.....LOOK AT ALL THEIR FACEBOOK REVIEWES... NOT VERY GOOD....
Useless
This is where customer service goes beyond its definitionThe help I received when I had to pick up a parcel at distribution was beyond what I would ever have expectedProfessional and goal driven
I pick parcels no problems.
If they deliver like they drive then I would never use them. Dn70CR GP drives without care or respect for other road users. Ignores traffick lights and creates his own lanes. I will not use UTI based on this.
Waited nearly 1hr on a Saturday for collection on goods that were arranged to be collected. Total waste of time
Nice place and easy to locate and closed to shoprite DC Centurion
Maybe the worst customer centre ever. Been holding the line for 10min and no one answerd the phone
The Parcel left Port Elizabeth on 24 December 2019. It is the 2nd of January 2020 today and the parcel has still not been delivered. I tried to contact the company twice holding on for more than 6 minutes, without an answer. Very bad service.
Useless courier service... Dont ever use them.
Best reception and friendly staff.
Courier service
Website parcel tracking does not work, call centre does not answer the telephone.
Couldnt find my parcel. Waiting an hour for then to find it as it was send to the wrong Floor once sorted
Great service and a great place to work for
DSV has a way of hooking you, reeling you in and then throw you for to the wolves. I was at first impressed with their delivery capabilities as my supplier uses them to send orders to me, normally a parcel is sent from Durban the afternoon, the next morning before 11 i will receive the parcel in Pretoria. I decided to go on board with them. Now firstly my business depended on starting to use them to deliver parcels ordered from my online store and it took around 3 weeks just to get the account opened, with the whole 3 weeks receiving explanations and excuses including a manager sitting in Mozambique on holiday not wanting to sign off on the account. Secondly when at last we got the account opened, we started sending parcels. 4 of the first 6 parcels we sent did not arrive in time, actually where im sitting now it still has not been delivered. Quite long after it shouldve been done. Lastly, trying to ask my Agent from DSV Thando, what is going on, i keep getting ignored by her promising feedback, but still not picking up phones and no explanations. I have now lost quite a few of my good clients because of their bad service.
Its a good courier service
The worst courier company I ever met, my clients make use of different couriers. But every time UTI couriers arrive with blank waybles.Sorry UTI you dont pay me enough to do you job.I will recommend to all my clients to use Courier It. At least when they pick up a parcel all the info is on the wayble.
I have never received such a poor service in my life, its been 2weeks they had my parcel, im even doubting if they not a scam..Poor poor service ,even their online platform is quite annoying..
Here you will find the gates to Hell
Best service, best systems best company
If they are lost they do not contact the number on the parcel. Instead, they return the parcel to their depot and keep it there until God knows when. No one looked for me, & the parcel has been sitting there for almost a week from when it was due for delivery. I had to call them to inquire about my parcel.
Well maintained and friendly security
Best Courier for service overnight deliveries
Great service
This is the pinnacle of terrible service! The parcel has been out on delivery for 9 CONTINUOUS DAYS! Still not delivered despite Grace promising delivery yesterday. Always a lame excuse
Its a distribution centre - not really for walk-in customers.Security is quite strict as well...
Worst service ever. Differently not recommendable.
Its just perfect
I work near this place
No response
Incredibly arrogant, inefficient and unreliable.
Previously utility now dsv. On time deliveries
Large Distributors Nation Wide.
Good paying customer.
I jad to wait for 2 weeks for an envelope that should have been same day or next day. In the end I had to collect myself 😡
I work here
Good service
Transport anything, anytime, anywhere
Useless. I am suppose to have my telephone delivered but they are waiting for management to instruct the delivery. However the phone is probably sold and I am with out a phone. Managers run a 24 hour service but you can not get hold of them!!!!
Enjoyed my visit
Useless delivery service.
Good distribution warehouse
Very neat.
Absolutely terrible service I wont use them again
Good place to work