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Xneelo
21 Landmarks Ave, Samrand Business Park, Centurion, 0187, South Africa
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Ro
Review №1

The friendliest and most helpful call centre agents Ive ever spoken to. They are very well trained and all of them are so friendly. Thank you for that!

Ch
Review №2

Ive used Xneelo (previously Hetzner) for 18 years now.They provide such professional services. It is an absolute joy to do business with them.I just wish more service providers could be like them.They have integrity and are well educated about their products and services. Every person that I have spoken to over the years have been so helpful and friendly.Thank you so much for many years of outstanding service!

Er
Review №3

Incredibly helpful team! Very good service.

Bo
Review №4

Good customer service and their professionalism and its beautiful environment to work in.

Ph
Review №5

Now these guys just have a knack for excellent service with each interaction regardless of the sales person that attends to my call...keep up the great work guys...thank you.

Al
Review №6

Excellent service. The support team is always available to answer my questions even the stupid ones. Very friendly and helpful. 100% recommend Xneelo for your hosting needs.

Sh
Review №7

Be aware that their packages come with a whole lot of terms and conditions that they do not state upfront. I bought the package that promised 500 email accounts and multiple websites. I put three websites up and when I tried to set up email accounts I could only set up one email address per website that wasnt the main website. Nowhere do they tell you this and then they try to charge you more per month to have more email addresses. As you can see on the image I posted they have little information things that stipulate limitations. They do not have one for emails.

Ri
Review №8

Sanet Maartens is the reason why I would like to be a customer at xneelo, she has got so much of patiences to aid and assist clients. She is professional in her job and keeps her company values high shes not your average call center potato she gets problems solvedIts been a pleasure thanks Xneelo for having such a wonderful staff membertreat your staff well and they will look after your clients--------------------------------------------------------------------------Good day Adrian,Please note I have gotten superb service from Steve I think you should have more people like him on Board he is an asset to your company. Please reward him. I had explained to him that I have been struggling for the past 2 months to get my client on board to start the design process and he just aided me in less than 20min. This man deserves a bell. You are welcome to use this email on your reviewsI will be able recommend him for Employee of the month because he delivered like a Champ!Kind regardsRiaan

Jo
Review №9

Security is on point. Have undercover parking. Have a coffee machine in lounge area. Have work station outside data centre.

Mo
Review №10

Honestly the best hosting company there is. Their support team is ALWAYS so quick and helpful 👌🏻

Li
Review №11

Great service, always. Thx

De
Review №12

Fantastic service, great prices. Knowledgeable staff. Truly one of the better hosting companies out there. Well deserved 5 star rating!!

Mi
Review №13

Love how real they are... Picking up the phone when there is something important.

Mi
Review №14

The billings team misguides you on which package will help cover ALL your data needs. You take on a new package based on their advise and then they slap you with another massive bill of thousands of rands the following month as opposed to the R489 package they advised you to upgrade to and get you on semantics. If you are small business you may regret using their services and get a bill you cant afford - Go to Afrihost

St
Review №15

This company does everything brilliantly but one thing they do so badly that it robs them of the other fours stars they would have had.Clients cannot create their own sub-domains anymore, an internal policy change following bad security management.Now it requires an email request which is bad enough but this request, which contains all the information needed to action, is followed by an inane list of questions that either duplicate or contradict each other. Ive even spoken to management about cleaning this up or giving us an online form so that we dont have to go through this email ping pong every time.Important work is always held up by this. For a company that pays such fantastic attention to detail generally to create such a poor process and constant frustration is puzzling.

Ni
Review №16

Awsome hosting site with great options.

Ol
Review №17

Xneelo has been absolutely incredible! Thank you for your superb service!!!!!!

Da
Review №18

One of the best data centres Ive ever visited. Neat, clean and designed in such a way that caters for quick visits. Access control just works perfect. Takes me 3mins from the main gate to our cabinet. Compared to other data centres this is amazing. Dropping servers or other equipment is a breeze as well.Cabinets are well designed, sturdy and well ventilated. Something about this DC just works, perfectly. Well done Hetzner, ag I mean Xneelo

El
Review №19

This company is simply extraordinary.

ta
Review №20

Simply the Best @ what it does, not forgetting the hospitable customer support services.

bo
Review №21

What a great experience in the Xneelo Data Centre

Da
Review №22

Best datacenter. So much easier to access and work in than others.

Jo
Review №23

I have used Xneelo since 2013, when it was Hertzner. Simply the best.

Fr
Review №24

Definitely the best hosting provider in South Africa. If you need a provider who offers professional support then Xneelo must be your first choice. We are shifting all our hosting from Afrihost to Xneelo.

Ne
Review №25

Superb technical support at any time of the night or day.

Co
Review №26

Awesome service! Super responsive!

Ma
Review №27

Extremely competent support staff 24/7 and minimal downtime. Reasonable pricing.

Da
Review №28

Excellent hosting company. Could do better with email sharing but overall secure and effective.

Am
Review №29

Great service. Will never host with anyone else again

Da
Review №30

Great Company to deal with, quick to assist and sort out all our problems so far. Would definitely recommend them.

Si
Review №31

Great hosting company

Sh
Review №32

Despite the recent name change: xneelo continues to retain that German precision and proudly South African patriotism in their DNA. Their customer focus and humanity shines through in everything they do, particularly in their only ask once service culture and excellence benchmarks. Another reason we continue to retain their services in one of our subsidiaries, for a decade, and still counting.

He
Review №33

Data centre located in Samrand providing both hosted and co-location hosting

Da
Review №34

Good data centre facility

Ba
Review №35

Good service

Th
Review №36

Best support and service from Xneelo!

Ra
Review №37

Excellent service, friendly support! Best domain hosting company in SA.

Ma
Review №38

Great service. Would recommend

Co
Review №39

Excellent facility. Well organised.

Gr
Review №40

I love the support

Sa
Review №41

By far the friendliest and most professional in the industry.

St
Review №42

Assisted to install our new Zadara cloud backup system

Da
Review №43

Great, secure, professional collocation

Sa
Review №44

Xneelo support is the best!!!The support and admin team rocks!!!They are friendly and always willing to help no matter what.

An
Review №45

Still the best hosting Company in SA

da
Review №46

The best hosting company out there.

G
Review №47

To me this is still the best collocation and self hosting service provider to date. Security is top, and staff are always willing to assist.

Jo
Review №48

Safe

Cr
Review №49

I love this company - after messing around with numerous other hosting companies working with xneelo is a breath of fresh air. Keep doing what you are doing from the shermanit.com team :-)

Su
Review №50

Technical Support Team, Take a Bow5 Stars simply are not enough for the Technical Support Team as XneeloI am an end user of their services, I build WordPress Sites via install theme and plugins and design away, I am no developer.Jonathon, Shaun, Brent and all the other team memebers who have assisted mein the past, and especially Jonathan today.His patience while listening to my hiccups whilst migrating a site via Duplicator and is amazing assistance deserve 10 stars.Thank you, thank you, thank you.

Jo
Review №51

Most organised data centre I visited!

Ko
Review №52

Excellent service from top to bottom.

Se
Review №53

Absolutely excellent portal and service!

Ba
Review №54

Excellent

Gu
Review №55

Best web hosting company in South Africa by far.

Da
Review №56

Great service and support

Ha
Review №57

Awesome facilities.

Ch
Review №58

Great dada centre with awesome security.

Dh
Review №59

Great pricing and service on hosted solutions

Sh
Review №60

Friendly and helpful

Ja
Review №61

24/7 service

Re
Review №62

Great DC terrible racks

Ju
Review №63

Excellent service

Ol
Review №64

Seamless experience

Ja
Review №65

Ok

St
Review №66

Fantastic data centre

De
Review №67

Poor help

Du
Review №68

Great service always. Informative and helpful support staff. Keep it up Ladies and Gents

Information
12 Photos
68 Comments
4.7 Rating
  • Address:21 Landmarks Ave, Samrand Business Park, Centurion, 0187, South Africa
  • Site:http://xneelo.co.za/
  • Phone:+27 86 108 6108
Categories
  • Computer support and services
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