Good service, jad to wait for parts overall, I would recommend them to my family and friends.
Absolutely fast service and very friendly staff, prices here are very cheap compare to other places
Thanks to Heinrich and Smiley the technician for helping me in 1 hour to replace my battery and processor fan, great service. :) Will be back in future.
There is a gentleman named Eugene, Im told he is the manager. He doesnt take customers seriously at all. They give his number as a contact person, he reads whatsapp messages and never respond. He doesnt return calls. I guess they havr mpre important customers to focus on...
Small, dedicated, competent, well managed, putting to shame all your big brand repair centres
If you are looking for a quick turn around time, then this might not be the place for you (remember you will pay a premium for it). The HP store in Menlyn referred me to another company that was going to charge me R3k to put in a R250 part...if you are looking for competent people with a really affordable service, then I will recommend DualZone. They fixed the main issue (charging port) and serviced my fan and fixed the charger as well.I just rated them a bit low because getting feedback was quite cumbersome. They have an automated ticket system that sends emails on the status. That should be sufficient, but I was desperate to get my machine back, so I tried to find out the status a bit too often. Ill definitely use them again over any other IT service organisation.
They serviced an old printer for me. It works like new. Great service.
Absolutely horrendous service. Rude staff. And a general waste of time. I am severely dissatisfied and disappointed in thi service of this establishment.
Unprofessional. Will never bother myself trying to contact them again. Must have followed up more than 4 times for a quote, only to get a 1 sentence email response from Eugene, and no response from then on!! What a waste of my time after being referred by Incredible connection. Urg!!
Dont pick up the call when called 3 timesonce reached they admin staff is hardly friendly at allwhen told that no signs on the internet and outdoor for the company They not worried !
Disgusted by the non service. took my xbox one for repair, I was told it was unrepairable and paid the charge. when i got home I opened the xbox myself to remove the game in there to discover they had not even opened it to try and repair it!!!! DO NOT USE THIS PLACE
Good service, had to take our printer back a 2nd time but now its working very well!!
Good service
Prompt and very friendly service from Anton and Eugene. They never disappoint!
IT repair center
Even though my initial experience did not go well. Eugene took the time to listen to me and agreed to make improvements to the system so it doesnt happen to someone else.
What a pleasure to deal with these guys. Friendly and helpful. Gave in my Samsung 24 monitor that was not switching on. They had the replacement parts with in two days and even delivered it at my door by courier the day after. Thanks for a great service ! Will use you again!
My laptop was sent to Dual Zone for a noisy fan to be replaced. They decided to also reinstall windows and completely format my hard drive for no apparent reason without asking me if they can do this. I have lost all my data. In addition to this, the speakers do not work, the light under the power button does not light up and the left ctrl button is faulty. I had about R10 000 worth of music which I had purchased on this laptop and it is all gone.STAY AWAY.
Its not there anymore. It would have been nice to know that before embarking on such a journey that long
This is the most unprofessional and disrespectful business I have ever came across 😡.They should just be out of business because their service sucks.
Dualzone was fast and efficient. Did the job in one day. Friendly and extremely well priced.
Thank you for the great service and willing to help on the last minute. Much appreciated!!
Had a dMaged external hard drive connection fixed in a few minutes. Havent tested yet though but service was fast and friendly
Great, quick and helpful assistance along with accurate troubleshooting.
When you need a it fix they are always there, reluable and good value
Outstanding repairs was done to my projector, Staff members were friendly and helpful.
Dualzone did an onsite repair on my notebook, Awesome fast service, I endorse them 100%!
All computer spares, very helpful and always come back to you!
Super helpful and fantastic service excellence
Good service on repairing my canon MB2040 printer .
Good service
Thanks for fixing my Asus tablet...awesome
My notebooks Touchscreen was replaced, fast cost effective service
Great technical service, could be better on communication and customer updates.
Friendly and helpful
Problem solved in 10 min. Thank you!
Handed printer in for a stuck paper jam...now they had to replace 3 parts just because. Also handed in printer with a brand new cartridge, got it back with a 0% cartridge. And now no one know anything about it. Would give 0 stars if I could
Great service - printer repair
Extremely bad client service.
Average service. back up your data before you give for repairs.
Check your equipment. They lose spares, covers and even lost my laptop
Great service!
Not satisfied at all
Friendly staff
Printer Repair Center