Victim of blue light hijacking. CTrack support from control room to team on the ground was excellent. Vehicle recovered. Can recommend as world class service provider.
Thank you guys for sharing your experiences with CTrack, youre making the society a better place. For those not well informed this is very helpful.
I called and spoke to several customer care consultants, they would either drop the call or not listen to my complaints im havjng and refer me to a manager but still no answer. My tracker expired last year 2020 and no one called me or ask if its okay to put it on a month to monthbasis but they just take the money and when I query it they said that they did not have my details to contact me and also now they want to charge me to take the unit out and a month in advance they will still charge me but my contract expired. Pathetic service all-round
I cancelled my tracker and was told Ctrack will still deduct for another month. How do you charge a client for a vehicle they sold? Somehow you need to cancel your tracker a month in advance of selling your vehicle. This is a great way to ensure that customers like me choose a different service provider for my new vehicle. I will recommend anyone to stay away from Ctrack SA
Clean, organizedand very helpful staff!
High level of Professionalism
Im working there ! I just started my new Job !!
Quality of the maps... Is it possible to upgrade your maps because your still using copyright of 2015 and is now 2020. Some companies show their maps via satelite and show you the exact place. With this app I can only see the name of the street. And the map is poor quality.
Cancelled my contract with c track 3 years informed them when vehicle was sold and they handed my file over to legal claiming 13000 is due to them. No help no legal department no answer no accountability just people with the power to destroy your credit record. Do NOT GET C TRACK...
The unit on my car stopped operating and I had no warning from C-Track which is what I expected and paid for .When I called in to complain several times over a month , they did not assist .I then canceled my contract based on their poor service and they refused to refund the balance of my month’s payment. I was effectively paying for poor service .
If not for discovery paying for it I would have cancelled this tracker. Two appointments made both technician didn’t arrive and no warning given to us. Luckily we called ahead.
Recently widowed lady had 2 vehicles stolen with Ctrack and not one of them recovered. Yet Ctrack forces this lady to keep on paying for both trackers even after stolen vehicles
In our division we work as a team one unit
I have canceled my subscription with C-Track Business moths ago, the premium is still going off every month out of my business account. I wont recommend them for any business. Their admin and accounts department doesnt shape at all.
Yiur DQ mapper has not worked for over 2 weeks... Paying for a service that does not work and when I call to sort it out Im told it will be working in 48 hoursPlease also dont advertise as real time tracking if you can only refresh every 10 minutes
Ctrack is a dedicated vehicle tracking and fleet management company with good products and the best service
Best vehicle tracking and monitoring system, I can track my vehicle via mobile phone and online, also a great system for fleet management.
Loving their service delivery. Dont mess up CTrack
Service is shocking been trying to add an additional car for a over a month. Sales rep is Keith Golden. Save your time and use another tracking company. You have been warned !
After dismal service from Cartrack and Tracker, so nice to speak to people who are pleasant and on the ball! Well done.
Same as all other trackin companys
The ctrack is carefull companyAnd they kin to attend to thé customer, problem. Until thé customer is happy. And now ican ctrack my Cars. Il happy with ctrack.
Do not correct faults on my system. Gave up with them.
Had a great experience with the company
Good security supplier
Account query open for more than a month. No one seems to be competent enough to resolve my query. second month in a row where i have been billed incorrectly.
Best service ever
Good service to the people
Nice place and really secure
Brilliant service.
Service was good
Their service is shocking.!!! Poor customer service. I wouldnt recommend it to anyone else.
Best place to work
Great place
Yeeah