Worst Builders ever! The staff is unfriendly and never offers assistance. You can never find anything you need or it is out of stock and there is never pricing or correct prices on the shelves. Very disappointed because Builders is my go to for everything.
Great variety for an Express store with friendly service. Paint department helped to match the paint I needed from a small chip, sufficiently impressed. Keep up the great work.
Nice place, friendly staff. Pretty much enjoy coming here
Ideal for your quick DIY needs. Product range is a bit limited compared to larger Builders stores but this is to be expected for an express outlet.
Good outlet. Smaller version of builder but thhey have more than the basics
Very disappointing they hardly ever have stock of spray paint. I have been there asking for Satin black for a few weeks now and they never have, I use a lot of this colour and have to keep driving to the main store to buy it.
Convenient and helpful when you can find the staff.
Nice and neat store with a very good range of hardware in stock.
Good selection for a small store. Knowledgable staff. Convenient for quick purchases
Friendly staff well managed shop
Went here few times. Very poor service from the staff , they dont really help customers or they dont help properly 😕. Also they never available for any help that u might need
Great little hardware shop. Dont expect to find every thing everything you need here, but good range for an express store.
Best customer service Ive received so far at Builders. Keep at it.
Convenient but doesnt stock everything the bigger stores have
Generally good service (not always) and stock. Great for getting some DIY stuff for small projects. For larger projects, visit Chamberlains or Builders Centurion next to Lifestyle centre
Whilst personnel try to do their best, the system and online store backing them up is failing miserably.Over 1 month of delay and non delivery of items to selected branch store.All the while, the item in question was in stock in another branch, not far away.Also repeated SMS delivery with content along the lines of Delivery is ready for pickup at store when in reality the estimated date was updated.When going to the store, nothing was actually available (Happened about 3 times in the 1 month of waiting for ordered items).
Friendly staff and very helpful.
Very handy and close to home, just a quick pop-bye and grab a few DIY items. Prices on rack and till sometimes need corrections.
Not a great experience. Staff seems lazy and definitely not knowledgeable on hardware products. I was looking for lye and had to insist hardware stores stock it. Eventually figured out its caustic soda. Ive been there a few times and its always disappointing. Will go to Chamberlains in future.
It seems that the store is under new management. All the staff (From reception, the staff on the floor to the cashier) were extremely helpful and friendly. A great improvement.
Always good to go there 😊
Easy layout...but some of the staff still have a long way to go
Excellent DIY and garden supplies.
Vincent is the best. Always so helpful. Garden section could use an extra person to assist. Vincent cant be everywhere all the time 😊
I seldomly dont find what Im looking for, good variety and fair pricig
Every single builders warehouse I have ever visited has the most incompetent staff. Farewell B/W
Floor guys not really educated or know the products on the floorOverall great help though
All you need building supplies at good prices
We had good service from Vincent. Thank you we bought our megamaster gril and smoker from you.
I phoned the call centre with a product availability query. The call dropped before the agent could assist. The agent then called me back! Wow! Thats awesome customer service! Well done Builders!
Staff are not very friendly nor very helpful
One of the worst experiences at any builders warehouse ever. We will never support any builders warehouse ever again.
Staff are very unfriendly and unhelpful. Choice and selection of stock is also not great. No effort to help find or source what you are looking for.
I will definitely shop at Builders Express Raslouw .I was helped immediately on arrival at the store.
Convenient store with decent size selection of items, service is horrible as the website shows they have stock of item yet the staff refused to go check for it as it wasn’t on the shelves.
Any hardware at a very good price.
I love this place... You can get anything you need for DIY
Come on cutting keys shouldnt be a rush. And please mnr security if I dress durty it doesnt mean Im a criminal it is a builders warehouse after all.
Brilliant Service from the tellers, other employees are incompetent and rude.
Staf is friendly and shop is nice and klean
Clean.Service could be more friendly
Perfect for express shopping
Great experience Builderssa Raslouw. Every staff member that passed by asked if we had been helped? Boitemelo was fantastic, what an asset too. When we need assistance at the checkout she took charge, called for a team member, answered a ringing phone, and All with a smile. Great attitude ❤️❤️
Wow. I love Builders Express. All that you can think off !! Available! For you to buy.Thnx Builders
Has a reasonable range of products. Staff not very receptive, welcoming or helpful. Some look really bothered if you ask for help.
Mini builders but still well equipped.
Conveniently situated close to my home. All in one shop, from electrical to gardening tools.
Good service and prices.
Ideal for quick DIY requirements.
One of my favourite places for any hardware
Be careful when shopping at this Builders. Their prices are always different from what is shown on the shelves. Manager wasnt interested in my complaint. Always check your slip! They overcharge you on what the shelve price shows!
Prizes reasonable to middle clas people and has variety
Very nice and close and has lots of stuff!
Online they have stock, but not in Store
I happened to be there during load shedding. Instead of making sure there was temporary lighting and product advisers in the different sections, I was left to make do with the darkness and use my own phone to see the different products. When I got to the till the cashier asked if I wanted a Builders card. Instead of this being advertised at the entrance I ended up waiting for too long as she registered my card. Add to that, due to load shedding the network was just bad, I was only later asked to use their instore wifi. They also did not have emergency light bulbs. In a country that is battling load shedding youd think they would stock up on load shedding essentials.
Today I went to builders express Raslouw. I was attended to by the staff Boitumelo Magooa. She served me with the best service I have ever received. She took the time to place my order for the glass and the required sizes. I was also followed up by a call by her to remind me I still needed one more piece glass for my project. She then assisted me with the rest of the goods I required. She made sure the cashier put in the correct codes. Im very happy to inform the manager of hos staff perfect services. Keep the great services up.
Went there on Saturday. I could not get the white 20lt promotional paint advertised on website. Was told it is available only in Atteridgeville. Took two more expensive white PVA 20Lt paint, and wanted to mix one in a color. I was told to mix it myself as they do not mix that brand of paint. Needless to say I wont go back to Builders.
Awesome shop. No service unfortunately. The security guard had to help me.
Its not bad for very general stuff, but not specialized equipment or parts, nice landscaping/garden section. Staff not the friendliest bunch
Its a nice place just bought my drill machine which was on promotion.
Staff dont like helping customers, they make you feel as if its a burden to ask for help
The staff are not very helpful. It seems like they are dragging their feet when doing something. I stood in a short que for more than 20 minutes due to shortage of staff at the till points. The shelves are slso poorly marked and does not always reflect the prices accordto what is on the shelf. The shop is also very poor ventilated with no working air-conditioning. It is uncomfortable hot inside.
Shop has gone downhill quickly. always verify the barcode on the shelf, the mislabel badly.
Cool shop mostly everything is there
No skills, no knowledge, ignoring customers, not willing to assist.
Lady that assist me with swimming pool test and advise was brilliant
Well stocked, friendly staff. Thank you.b
Reasonable prices of my house building equipments
More expensive than the Builders Warehouse store! Conveniently placed.
A place with lack of assistance. wasted time looking around. wont visit again.
Disappointing service...not recommended
Great and quick service. Staff member was able to explain an recommend on alternatives to what I was looking for.
Sometimes I get good service, sometimes no service....? Very inconsistent
Excellent service.
Get what you need. Hassle free and good service.
What place to be and the service is on a high level
Conveniently close when you also shop at Checkers and Dischem. However limited stock,for more options rather go to the bigger Builders at Centurion Lifestyle.
I have now visited twice to buy products in store when the website indicated the store has got stock. Upon arrival at the store however the products could not be found despite the best efforts of the staff looking for the products. This is a massive inconvenience taking up valuable time and builders should look into this disparity between website stock and store stock. The store is conveniently located but prices are inflated compared to bigger builders stores. If you want something quick and conveniently go to builders express, if you want to get the best price, avoid at all costs.
Not lot of stock and workers not friendly to assist feels like they dont want 5o actually help you and need to wait long for someone to assit you
Love this express store, you can get almost everything you need from here without driving out far to the main builders. If you need large quantities or specialty items I would recommend going to the big store however every day diy items should not be a problem. You can always check online before driving out to see if the store you are on your way to has the item in stock.
An OK experience, but be prepared for a long wait to be assisted with anything.
Staff gave me wrong product. Chamberlain staff by far better trained.
Express being the operative word. Small and quick, but not heavily stocked
I had 3 employees assisting me and I was happy with their service and advice
Great service.
No help. No staff even willing to assist. Unless you really ask, you are in there in the dark. Such a nice shop. Pity of the staff.
Decent range. Till staff little unfriendly.
Easy and Convenient!
Staff were very helpful.
Absolutely my favorite place ❤
Convenient shopping with nice range of plants at its nursery.
The service and selection at Builders Warehouse is excellent with good bargains to be had.
Limited variety but good service and convenientHas basic needs
No prices on most items and only 1 till open.Most annoying
The staff dont want to assist me as a costomer, No prices on most of the productsBadly Maniged store
Not an inexpensive shop but they stock what you need!
Good service especially at the paint section
The service sucks. You have ladies that dont know what they are doing. I waited s half hour for service
Excellent service