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The Pool Team Tokai
109 Main Rd, Retreat, Cape Town, 7965, South Africa
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Comments
Yo
Review №1

This review is a bit overdue.Tony at the Tokai branch was brilliant went above and beyond to sort out an issue. We need more helpful people like him.That said - If my only interaction was with Anro I would never go back to this store.

Ma
Review №2

Received fantastic service. Tienie really knows his products and gave some fantastic advise on the care of my swimming pool. I will definitely be back and refer to your store. He is definitely the go to man! Thank you.

Ch
Review №3

Thank you Tienie for the efficient and friendly service. The turnaround time for the quote and getting parts in from the supplier took less than a week (still waiting since December for another company to revert)

Bi
Review №4

Great customer service! I was helped by Tony and Anro. They help me quickly and gave me everything I needed. My pool is looking perfect, thanks guys

Da
Review №5

Very good customer service. They also called to find out how the pool is doing at it was a frog pond before.

Af
Review №6

Very happy with the service I received from Anro, friendly and efficient service, will definitely be back!

Ph
Review №7

Got very good service from tienie and his team will definitely come back

Gl
Review №8

I just wanted to mention the excellent service I received from you Tokai team especially Tienie. I will gladly recommend you Tokai branch any timeRegardsGlen Wicks

Fr
Review №9

Safe space with parking and a nice hospitable quick services

ka
Review №10

Always friendly and helpful.

P
Review №11

Very disappointed with Pool Team. I went to them in Tokai to get a solution to the problems with my pool. Instead of selling me what I needed they insisted on taking a R850 call-out fee to come test the water at my pool - only to tell me what I already knew. After promising to send a quote to fix the problem instead they called to say that they would only attend to the matter in 4 weeks time. In my dealings with them I heard every excuse - were very busy, hes sick today, were working on it. Not a winning experience with this team.

le
Review №12

Great service from Tienny.

Pe
Review №13

Knowledgable and pleasant staff.

Jo
Review №14

Knowledgeable

Information
23 Photos
14 Comments
4.4 Rating
  • Address:109 Main Rd, Retreat, Cape Town, 7965, South Africa
  • Site:http://www.thepoolteam.co.za/
  • Phone:+27 21 712 1917
Categories
  • Swimming pool supply store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8:30AM–1PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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