What great service. Bought the wrong size on line.. went in to store.. not only did they exchange but they advised me to change type of shoe to better suit my needs. In future Ill be going straight there. Thanks for the great service.

Fantastic experience, very friendly and know there stuff. Excellent service.

Recieved bad service in the past, but I was blown away by the fantastic service I received from Shayne and Carl. The store had everything I needed for my big hike and il definitely be regular Salomon customer again thanks for wonderful service 🙏

Rikky is kind and knowledgeable on the phone. Got the store and was helped by the big guy who looks like a strongman, forgot his name, who was also very helpful and knowledgeable.

Awesome store with excellent service. Staff members on duty tonight 7 April are friendly, extremely helpful and very knowledgeable.

Its a smaller shop in the centre, so it easily feels crowded. They still, though, have a good selection of both sporting equipment and lifestyle clothing on offer.

Great service. Staff are very knowledgeable

I would like to appreciate top of the range customer service recieved from Carl.Went out of his way to give me the best technical advice on what shoes would be best suited for me and my wife.

Helpful staff (other sports shops hardly have staff who actually go the sports}. Also found the prices comparable or cheaper than other outlets for Salomon shoes.

Good quality shoes and original

Worst Customer Service EVER! Stick to Cape Union Mart. Did not even ask us if we needed assistance.

Great service and provided excellent advice regarding the correct shoes for my purpose of use.

The staff went out of their way to source a size that they didnt have in stock for me, and did it in record time. The Salomon gear is of course incredible for trail running.

Worst service in SA. Order shoes online. Overcharged by R300. Pay R1300 and the shoes arrive here with an instore label of R999. Have sent 4 mails and been in store with no response. Pathetic after sales service

Very quick to sell you a pair of shoes, but after sales service is awful! Unfortunately, wont recommend this store.

Efficient, friendly and helpful service. And (for me) the absolutely best shoes available in Cape Town.

If you dont want to be helped and want staff members to hide from you, this is the place to go. Keep up the good work of hiding away

I wanted to exchange shoes after doing a steep trail & realising that the left foot was hurting my pinky toe. I then had to drive far just to find out that I must first email info. I would expect bettet service from this retailer. Arent your shoes made for trail roads then how can i know if theyll fit perfectly if i try them on in-store only? Thats defeating the purpose!

Salomon Canal Walk 😩😤We loved the merchandise in the store but when asking for assistance were met with the most unhelpful, rude store manager. Decided to spend our money across the road at Cape Union Mart where the service was first class.

A downside to the brand is that if you purchase a shoe on their online store you can not return it to their physical store (you have to mail it back). Their physical store can not help with any problems relating to online purchases.The staff is very friendly and helpful when recommending suitable shoes.

Great service, quality products

Excellent brand, bad representatives.Not the most helpful staff - good at selling products, but thats it. If you need technical help, rather do a quick Google Search. Or head to one of the many other stores where you will get more professional service.

Horrible staff especially the manager. Its like they could not wait for us to leave. This was not the first time we received such bad service.

The best trail running clothes ever..

Great Service good product

Extremely knowledgeable staff that know the minutiae of every shoe type

Uninterested personel, average product offering and sizes are so complicated that even the staff are confused.

Staff helpfull n very nice service 100%

Great shoes. Very comfortable.

Friendly staff and great products.

Great service with very knowledgeable staff.

Friendly staff, i like shopping there.... My idea of track and outdoor clothes

Nice for the serious trail runners

Had what I was looking for but the staff we the most unfriendly, unhelpful people. Will be looking for another Saloman store to go to in the future.

I like the gear and shoes, but dont go to the store because of the staff.

Friendly, helpful staff!

Very nice

Useless salesman, dumb explanation why shoes were more expensive at his store than Drifters and Cape Union Mart. So I left irritated and purchased elsewhere.

Very unhelpful and incompetent staff.

Good as an option for sports wear.