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Veldskoen Shoes
22 Cumberland Street Unit 13 Island Works, 1st Floor, Paarden Eiland, Cape Town, 7405, South Africa
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an
Review №1

I got two pairs from my amazing wife and daughter for my birthday. Honestly have never been happier with a pair of shoes in my life.Comfortable as sin almost form the get go.Excellent construction and quality.Locally madeGreat price point.Stylish as hell.Sizing guide nailed itThat ticks a lot of boxes. Well done.Im coming for those Chukka boots soon.

Th
Review №2

Amazing staff and fantastic shoes, everybody needs a pair ☺️

Kh
Review №3

I love my veldskoen shoes & proceeded to buy another pair online on sat21aug,also bcos i saw the 25 now ad,but it kept kicking me out ,so just bought it for normal price.The ad should be taken down.

Th
Review №4

Love my Chelsea boots

Fr
Review №5

Excellent shoes and service. Everyone on the shop floor was friendly and helpful. It is a bit hard to find a description of how to get to the shop would be great for future clients.

Za
Review №6

I have previously posted a negative comment and Veldskoen has given me a call to rectify the issue I had. Sometimes a negative can turn to a positive if the right people see it and make right the mistakes that has been made. I respect that and Im happy to start off fresh as I regain my confidence in a brand I actually loved.

Wa
Review №7

Great price. The only downside was that the sale was held in a small room and due to covid control, the queue was slow. A bonus though, was the free boerie roll😁

Bl
Review №8

Great shoes and great service. Highly recommended.

Ga
Review №9

Honestly some of the best service I have ever received! After buying a pair online they arrived in good time but once trying them they were one size too small... We emailed them and then a few days later they delivered the new pair as a straight swap for the smaller pair! The delivery driver was incredibly friendly too.Oh and lets not forget to mention the quality of the shoes... incredible! I wore my other pair for 6 months in Switzerland through snow and rain every single day and they are still perfect to this day!

Ma
Review №10

Very positive engagement with customers and potential customers.

Ly
Review №11

Excellent service. Just a pity my number was not available 😥

No
Review №12

Awesome customer service from the day of delivery to when I returned the shoes back to the store because I ordered a size too big and got the correct size and so many beautiful shoes, whole fam had to get a pair 😊 I think I might just start a collection of every colour.

Th
Review №13

Great product, friendly service.

Sa
Review №14

Been waiting for ages for my pair of Veldskoene... Now I finally have my first pair... Already eying my second 😉

Pa
Review №15

Great shoes friendly staff and great location

Je
Review №16

After a slight hiccup with my shoes I made contact with a lovely lady by the name of Elizabeth, whom sprung into action and helped a brother out, there was a slight miscommunication, but that didnt stop a great transaction taking place... after having both pairs of shoes replaced ( even some good luck sprinkled on my Springbok supporters pair allowing us to win the world cup ) I am more than happy with the service received! Kudos to the team at Veldskoen South Africa & I highly recommend the product for both comfort & longevity!

Jo
Review №17

After getting a pair of heritage green Veldskoene present for my bday the size was one too big. I mailed them and they said with no problem to come in to the branch to change the size. I went in on Monday morning and was helped under 5min with great service. Highly recommended the service and the shoes wears great. Get a pair people worth it.

An
Review №18

I’ve ordered shoes from the heritage range, chelsea boot range and recently I ordered a pair of the vellies too. My order was placed at about 11pm at night and the very next morning I received a call saying my shoes are on the way! Incredible service and even better shoes. My chelsea boots have been through the works and still look almost new 👏👏👏.

Su
Review №19

Now if you want these top quality boots they actually have a shop by their headquarters in Parden Eiland where you can try on and buy. Shop isn’t easy to find but just go in and ask at reception of office space. Great boots and great service - please update your website and more people will come to your shop 🤣

Ch
Review №20

Initially my order went well. Next day delivery and the product was great but the sizing was very wrong. Started the return process 3 weeks ago to the day. They were collected 2 days later. Mailed on 29 November to ask for feedback. Haven’t heard anything.What a disappointment. It started out so well.

Fr
Review №21

Great products. Proudly South African!

Ca
Review №22

A great online shopping experience. I had the total experience from shopping, delivery, after sale service when exchanged for another number, collection and re-delivery. All and all example of how online shopping experience and after sales service should be. Thank you.

Eb
Review №23

Great service and communication.........shoes are a bit different....takes getting used to i.e the look and feel i.e the top view from your perspective once they are on your feet.....side views awesome....👌back view great.....👌top view mnnnnnnnnn.....🤷‍♀️but once you get moving in them......wow.....comfort personified 🐱‍🏍

Sa
Review №24

Great shoes!! we ordered one size to big and just exchanged them via whatsapp. the service is great and cant wait to take a photo with my Vellies

Da
Review №25

Great service guys, received my pair within two days of ordering. Very comfortable and looks awesome. Keep it up.

Fr
Review №26

Best shoes Ive EVER worn. Cant wait to get my hands on a pair of Vellies! Peach please!

Co
Review №27

Quick and painless, got some kwaai skoene for the matric dance

Da
Review №28

Unfortunately I was lied to by this company. Was told my shoes were being dispatched today. Two weeks went by and nothing. I followed up again, and only after getting very angry and requesting a refund were my shoes actually dispatched. They also had the audacity to tell me I had given them the wrong cellphone number, when they had called me on that same number the very day before. Product is nice, but the online order process and customer service is poor. Glad to have finally received my shoes so that I can cut ties with Veldskoen.

An
Review №29

*final update* after more than a 2 week delay i received my shoes. I was not compensated after all. Laces were of poor quality on arrival and were badly damaged after the first time using them. I will no longer follow up as it seems to just be an unnecessary hassle and i have my shoes which i do really like, too bad for the poor service. Will just have to replace the laces. Overall - would not recommend them or buy from them again, which is indeed a pitty as they sell a good product.*Update* I have received my shoes. Love them already, Veldskoen have offered to compensate me for the late delivery so Im happy with that. After all this, maybe I will shop with them again. In the future I hope you guys sort out whatever the issue is so that we can receive these beautiful shoes in the 3-5days that you state.

Ad
Review №30

I love my pink vellies! The staff are so friendly and helpful. Thank you Veldskoen shoes!

Ma
Review №31

I ordered before christmas and received on time. It does not fit my husband and I e-mailed them the next day. 26th. I also filled in the on-line return form. Phoned today, no answer. 2 Jan 2019. Hoping this will get their attention and that they will contact me.

ca
Review №32

Got my shoes in 4 days : p very happy customer !

De
Review №33

I placed an order and paid on 23 November! Since then I have emailed, sent a WhatsApp, Facebook messenger and Instagram, NO response!!!Hi placed an order, details - ORDER #VS6949 on 23 November. Please advise when I can expect delivery? Regards, Desiree

Ja
Review №34

Thanks Veldskoen Shoes for the great service . Im loving my shoes

Ch
Review №35

It makes my feet awesome

Jo
Review №36

There service is dissapointing. There online oders, so 🐌. Been waiting 21 days for my oder. No person awnsering threre contact line

Ni
Review №37

Love this showroom! Theres such a vibe and energy there!

Da
Review №38

Thanks guys, nice shoes. Thanks for the help with SnapScan!

Pe
Review №39

Ordered the wrong pair and still waiting for a refund 3 weeks later.

Cp
Review №40

Best shoes ever!

Nc
Review №41

Love guys who

Ri
Review №42

Worst customer service. 3 Weeks now to send shoes back! PLEASE DO NOT SHOP FROM THIS STORE!!!!!!! Please read the helopeter reports before shopping.

Du
Review №43

Love them

Cl
Review №44

Shop us hidden

Ja
Review №45

Very friendly.

Information
20 Photos
45 Comments
4.1 Rating
  • Address:22 Cumberland Street Unit 13 Island Works, 1st Floor, Paarden Eiland, Cape Town, 7405, South Africa
  • Site:http://www.veldskoen.com/
  • Phone:+27 82 923 7834
Categories
  • Shoe store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–4:30PM
  • Thursday:9AM–4:30PM
  • Friday:9AM–4:30PM
  • Saturday:9AM–4:30PM
  • Sunday:9AM–3PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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