Within an hour since asking for a quote on their website, I received a call and an arrangement was made to do an onsite quote.Hennie came to do the measurements and could immediately provide me with a quote.Throughout the process communication was good and the installation was quick and clean.Thanks for your great service.

So helpful! I really needed a lock replaced urgently, they helped within an hour! Would definitely recommend their service👍

From Bruce with my original call for technical advise, to Sandra at reception. Outstanding advise and service. Bravo well done ouens😅

Thank you for your outstanding service and advice.

Excellent service from Bruce , from the time of my phone call till the time of my purchase

We undertook to do extensive renovations to our home in October last year. We came across the Trellidor security shutter solution.Both my wife and I thought this would be perfect in our new home, not just for the security it provides but for the aesthetics it will contribute to the rest of the home.The shutters was installed, but never work correctly, when you opened and stacked the shutters the bolts ripped out of the wall. Bottom line is they never work correctly!I would like to thank Bruce and his team from Trellidor Durbanville, who admitted that there was a a problem and that he was willing to see this through and get everything sorted. Bruce, this is a huge thank you to you and your team and I commend you for owning the problem and fixing it.They had to take everything out and by doing so they damaged the new floors and plaster work. Nevertheless, Bruce and his team arranged and paid for all the work needed to fix the floors and walls. They have fixed everything!Although this took a bit longer than anticipated I understand that problems happen. Just very happy that we were not left wit the problem and Trellidor Durbanville fixed all of it.Therefore I highly recommend supporting Bruce and his team! Great integrity shown and even better service.Joe de Wet

Very impressed with their service. The guys that came to install the Trellidor were very professional, friendly, and fast. They even cleaned the area afterwards. The Trellidor looks great.

Professional and friendly service. We appreciate the follow up.

Not often that you find such professional and friendly staff.

Great customer service

Was not there!

Slow