Es
Essentially Natural Online
Unit 12 DuVille Business Park, 8 Arum Lily St, Fisantekraal, 7550, South Africa
Comments
Ka
Review №1

Just love Essentially Natural. It makes access to herbs, roots, flowers and berries so much easier and your prices are good. Your service is even better - quick and convenient. You make it easy for Holistic Healers to concentrate on the healing instead of where to start searching for ingredients. Keep up the great work. Sending your company love and light....

An
Review №2

What an amazing all in one Essentially Natural online shop. I am truly satisfied with all the products I have ever bought from them. Delivery is quick and packaging is secure. Love the free gifts every time and appreciation to all the hand doing the packing.

Ma
Review №3

What a lovely online shopping experience from start to finish. We are truly satisfied with all the products and will definitely place more orders in the near future. Excellent service.

Si
Review №4

I shop online but never came across such a service 🤩My order arrived the following day upon placing it. I wish I had a platform to announce how exceptional you are👌🏿 You are the best thus far🥳

An
Review №5

What an amazing website. Willing to share so much info to uplift others. Products are amazing and delivery super fast. Even helping to set up your own business with all the info on the blog.

Ch
Review №6

Recieved great service and very accomodating when there was a slight hick up with delivery details. Thank you for the lovely thank you gift as well! Its very thoughtful. The products are true to what is being displayed on their website. Definitely recommend them and would definitely be a returning customer, their prices are very competitive!

Cr
Review №7

Excellent and speedy service. I was kept up to date about the status of my delivery every step of the way and recieved my products in under 24 hours. Good quality products as well.

Mi
Review №8

Ive been ordering regularly from Essentially Natural for the last 2 years. Great service, pricing and vast number of various herbal teas for a high vibration and overall well being. I love the fact that Ill get a lovely surprise with each of my larger orders which is nice! Thank you and please protect your herbs and products so that more people can have access to healing.

An
Review №9

First time ordering from Essentially Natural, and Ill definitely do it again... Quick delivery, great prices and I love their products... 😊

Jo
Review №10

Excellent. Faster than fast. Get bulk vitamin C from them. Hope to get other vitamins as well.I ordered yesterday. Delivery today. Continues updates on delivery process.

Di
Review №11

Excellent service and customer care. I love their products

Re
Review №12

I would like to thank you for the prompt service and delivery that I have received. I ordered on a Tuesday and my order was delivered before 12h00 on a Thursday the same week. I will definitely be ordering more oils. Thank you for my free gift. Great service.

Ne
Review №13

Im so happy Ive come to know this company, I dont wanna use any other supplier, very happy with them, especially Juliette, I always get my orders on time, prices cost effective . What I would like them to do is please stock clear Aloe vera, its always out of stock and its actually one of the important base note ingredients. Actually going them **********10 stars.

Ni
Review №14

Very impressed - received my online order the same day I made the purchase + a little thank you gift. Even if you dont get your order the same day the regular email updates will reassure you that all is in order! YOU guys should be the ones getting a thank you gift! Keep up the amazing service!

Te
Review №15

We are a very small business making bath bombs, bath salts etc. I happened across Essentially Natural via online search, and decided to have a peek. I saw the pricing and decided to purchase a few products from them, and boy was I stunned!! We are kind of conditioned by the fact that these days we receive bad products and bad service just about everywhere we go, right? Not in this case! What a pleasant experience!! The products are priced so small businesses like us can afford to purchase more. The quality of EVERYTHING I received was absolutely great. Their website offers How to use and Warning instructions on every product, as well as Recipes and Inspirational Ideas and a whole bunch of other helpful things, even the Certificate of Analysis for products (on request)! The ordering and payment process is as smooth as warm syrup. And it gets better.... The service, during AND after purchase is absolutely amazing! They stay in touch every step of the way, they use a reliable courier service, and even after the product was delivered, I received an email to ask for review of these products! So basically they are dedicated enough to find out if their product worked for you!!! If you are unhappy with anything you bought here, chances are you didnt read and ask before you purchased, because they have all the information online and on request readily available! My advice would be, type Essentially Natural into your browser, click on their site and stop wasting time and frustration anywhere else! Thank you Essentially Natural!!

Be
Review №16

Ive ordered twice from Essentially Natural - online and both times it was easy, efficient and they kept me in the loop of what was happening with my order (packing / dispatch / delivery etc). Great service, great communication and great products! I can fully recommend them, and I will use them again!

El
Review №17

From the get go it is a pleasant experience to shop with Essentially Natural. With a wide choice of products and an easy to use website, super fast and securely packaged delivery. There was even a little gift and a spritz nozzle included. The notifications are also thorough and you know what is going on every step of the (short) way between ordering and delivering. Thank you very much to Yolanda and the rest of the team. I will shop with you again :)

Po
Review №18

Their products dont have expiry dates, what a waste of money

Ju
Review №19

Recently ordered from Essentially Natural, for the 1st time. Really good communication on the progress of my order and very quick, fast delivery. Very happy and impressed with their service. Will def, be ordering again.

T
Review №20

I buy my raw ingredients here, from Vitamin E, Shea Butter, Cocoa Butter, Collagen, Waxes, Vegetable Glycerine, Citric Acid, and Soap making Surfactants, they also have Cream and Soap bases, where you can customize it to your liking. Have essential oil, packaging... they also have herbs, Extracts and many more. This is my go to shop for my raw materials and I never get disappointed. In most cases my parcel gets shipped the same day, and takes two more days to reach me in JhB.Super professionals.

we
Review №21

1st time ordering.Ordered from them yesterday morning and today in the morning my order was already with me .And they attached a gift to the order.Thank you so much essentially natural.You are the best

La
Review №22

Super quick delivery! I ordered some essential oils at 10pm last night and received my order this afternoon. The biodegradable packaging, attention to detail and thank you gift was a nice touch :) will definitely be ordering again

La
Review №23

Parcel was delivered within 24 hours. Juliette was very helpful. Great range of products including all the DIY items.

El
Review №24

Fantastic service received from Essentially Natural. I ordered late last night, and 2pm this afternoon my order was delivered, the personal touch and the free gift with the packaging is also something that one can appreciate in a world where customer service is usually non-existent - so this was a pleasant surprise! Will definitely do business with you guys again. Thank you!

kg
Review №25

First time buyer and I am not disappointed. Quick delivery. Excited to use their products.

th
Review №26

Ive ordered some goods from Essentiall Natural (twice). They processed my order within 24hours, and they communicate timeously! They also packed in a little gift with my orders and this was a pleasant surprise.

Su
Review №27

Friendly, helpful 5-Star service and quick delivery. Absolutely outstanding in a difficult time like this. Thank you very much for my little present in the box - I really appreciate it. I can recommend this company with a good heart.

CM
Review №28

Ive just placed my 2nd order. Im very pleased with the fast turnaround, they pick, pack and ship the same day if you place the order at a decent time during the day. Their online ordering system and automated tracking works perfectly. Last but not least, they partnered with The Courier Guy courier services, they too take their business seriously, great choice for impatient customers like me. Keep up the service and the 4IR will pay off for you🥳

Fa
Review №29

Excellent service. Fast delivery time. Updates on order is on point. Online service is user-friendly. Im impressed. My first experience with Essentially Natural was very pleasant. I will definitely be ordering more products from them.Thank you to the Essentially Natural team.*Fagmieda*

An
Review №30

Super fast service! I was so pleasantly surprised at how efficient and uncomplicated the whole order process is. Products are of amazing quality too! Very highly recommended.

nz
Review №31

Super quick and efficient service.

Ci
Review №32

Order was ready very quickly, good click and collect option. Fast, efficient and great quality products. And I received a free gift everytime I ordered which is lovely.

fr
Review №33

Awsome service, was informed right up to when i received my products, and the quality is great as well, will be using your services again

Th
Review №34

So happy that I found this company, awesome products and great customer service.

Ch
Review №35

AMAZING, same day delivery, packed so neatly (thanks Yolanda) and overall a very professional service and excellent quality goods. Also I loved my free gift of chamomile epsom salt, THANK YOU! Recommended to all.

Jo
Review №36

Good products and great service. Thank you!

ra
Review №37

Excellent stock base, efficient service and high quality products .

An
Review №38

This is my second lockdown order and I couldnt be more pleased. A great website which is super easy to navigate, speedy professional service, and a great choice of courier services too. Oh and the best part a free gift with my order. I am beyond impressed thanks for making me smile guys

Vi
Review №39

EXCELLENT! SERVICE...

To
Review №40

Im very happy with my first order. The shopping and payment process was simple, the package arrived the next day and there were no problems. Thank you too for the free gift :)

Me
Review №41

Amazing service and Speedy delivery every time I order. Most importantly, I keep coming back for more.

Ki
Review №42

Fast and efficient service. Great products. I am very impressed.

Ba
Review №43

Excellent service, friendly staff and reasonable prices

Ca
Review №44

Vicky has no customer skills. Placed a Back Order as per her instruction on our telephone conversation as they were out of stock - she got irritated when I asked for clarity on the procedure and payment and cut our call short. I receive an Invoice for my Back Order but no indication of when the stock will arrive but demands payment or my order will be cancelled. When I queried this Vicky outright cancelled my order without responding to my question and advising when the stock was expected to arrive. I am in Sales Rep and if I handled my clients in this manner, I would have been unemployed a long time ago. Left a very sour taste in my mouth and will never shop on this site ever again!!

Zi
Review №45

Quick, efficient, reasonably priced &Looking forward 2 my next transaction. Well done. Lovely trading experience

Mi
Review №46

Super happy with the fast service. Placed my order last night and just received my delivery. Took 18 hours from order to delivery. Very impressed

An
Review №47

Very fast service and the way they handled the smallest slip up in my order was phenomenal. I am seriously impressed with the brilliant service I have received.

Th
Review №48

Great and sincere service. Good quality products and quick delivery; I live in the middle of the Karoo and they managed to get my order to me within 4days!

No
Review №49

Their service and products are excellent. Very quick delivery and everthing arrived in good condition.

Ce
Review №50

Absolutely fantastic customer service, quick and efficient service in general. And great products, too!

Gi
Review №51

I really love the range of natural products plus it includes a range for pets. The prices are great, delivery cost very, very affordable, plus I got my order so fast. Thank you for the excellent service.

Je
Review №52

Incredible service!! Thank you so much 💛

Sh
Review №53

These guys are selling fake products and then when caught out they would only refund less a handling fee. Be careful. Their house brand is fake.

Ca
Review №54

Ordered products yesterday, delivered today and the handwritten thank you note and gift were beautiful personalised touches, I will definitely order from you again.

Ca
Review №55

Fast and friendly service with very well priced products. Will definitely be buying from Essentially Natural again!

Ju
Review №56

When you sell small quantities of your product you HAVE TO BE PREPARED to sell them, deliver them and be able to deal with normal people, not multinational companies (this is inlcuded the CUSTOMER CARE, SERVICE and COMUNICATION). THIS is something this business HAS still to LEARN...After i call them and ask if they have the prodcut this lady answer and tell me she has the product in stock and that she can sell the quanitty that i am looking for. so i say, can i go to collect as i cannot wait for delivery, she says is ok, place the order online, register in the website and you can come and collect. I say PERFECT!! but they dont have the option of collection on the website so, she weill need to OVERWRITE the system and send me a new link where i will be able to do it for collection.so when i try to pay, eventually i come to pay and they ask me for the delivery, so i speak to her on whatassp and with attitude she says: as i told you ealier i have to send you a specail link (already with attitude there, but i leave it...) So i wait... and wait... 45 min later and still nothing, so i go driving all the way to the warehouse (by warehouse i mean a house in Bellville). Once i arrive there i say, ok... so i am still waiting for the link and she says... i sent you link... and i say the link is the same one that the first time i tried 45 min ago. So now i am outside your house, i want to pay and collect. she sasy you must pay online, and i say, perfect... SEND ME THE LINK!!!! and after 3 more tries she tell me to do an eft. So now i am sitting outside the house for more than 20min, my question to her is that once i pay when can i have the product, and ask her to come out so she can understand that the link is not working and that all i want is to pay the product and go.Here is when this men with even more attitude come out and ask if i place and order. I say yes! then he says that it will take 1 to 2 days for delivery... then i say... but is spoke to her 1h ago and she is ok. and the only thing missing is the payment but BECAUSE OF HER NOT BEEING ABLE TO ASSIST ME WITH THE LINK I WANST ABLE TO PAY. so i am doing an EFT now so i can collect. And he says, it doesnt work like that... with A LOT OF ATTITUDE..... then i ask from the moment i pay how long you think that i hve to wait for the product to be ready. He says 1 or 2 days... and he walks away...YEAHHHH.... he walks away.. That is profesionalism!! what a bunch of arrogant people!!! Arrogant all the way... the system they have is stupid! and the owner need to know that this very british soeaking accent lady and this 50s year old man need to learn manners and more important CUSTOMER CARE!!!!!If you dont care about the small guy, how you will ever care about the big ones... and more important... the small guy will grow... and one day become big, and because of terrible customer care you loose a potential big customer!!NEVER IN LIFE I WILLL GO BACK THERE AND I EMPLOY EVERYONE NOT TO SUPPORT BUSINESS THAT ARE ARROGANT AND DONT CARE ABOUT SMALL CLIENTS.

La
Review №57

I chose, add to cart and paid, two days later got exactly what I ordered. I got soy melts and I found the full range of smells on this site and the price is a lot lower than other online shops

Za
Review №58

Awesome service! ordered 4 products, received all of them - well packed , even got a small gift :-) Id definitely recommend Essentially Natural to others.

Li
Review №59

The best!

Le
Review №60

Delivery is fast, and they do respond, just overcharge

Mo
Review №61

Such amazing products And service!

Ma
Review №62

Received my beautiful glass bottles in a short period of time, thank you!

Si
Review №63

Throat

Information
0 Photos
63 Comments
4.7 Rating
  • Address:Unit 12 DuVille Business Park, 8 Arum Lily St, Fisantekraal, 7550, South Africa
  • Site:https://www.essentiallynatural.co.za/
  • Phone:+27 21 976 9112
Categories
  • Natural goods store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store pick-up:Yes
Similar organizations