Amazing place for recovery. Lifelong friendships made here. Classes were good. Food was okay.

Very racist and don’t care about their patients, they put you on isolation with another person, in my case the person I shared a room with had COVID when the result came they just apologised and made promises they did not keep. Yes Dr’s and some sisters a nice but management is a different story in my experience.

Helpful and good, supportive friendships formed

Mostly attended by GEM (government employees who are just looking for a holiday break free of charge) the food was good, the facilities good but the overall support inadequate as most attendees not serious about recovery. Also based on 10 steps which doesnt work and group leaders who are egocentric and ill equipped to deal with addiction issues

Nuses are the worst. To many rules that makes u feel like a prisoner than a patient. Ive stressed more than be happy. I hate this place.

If there was a no star option, I would go for that. Where to start... My room contained broken blinds, no phone or panic button (a requirement for all rooms in the facility). Bitterly cold, no heating inside. Nursing staff stealing medication that patients bought and paid for before entering the clinic. Nursing staff outright lied to my psychiatrist when I RHTed (refused to be treated there because of the sarcastic attitude of nursing staff and not being given all my meds, as well as having to wait 2 days and then about 1 hour further when I asked for a prescribed injection while the nurse decided the moment I asked to sit and have a 45 minute long tea break, not bothering to ask another sister on duty to do it) about me swearing at staff and other patients, pointing a finger in a nurses face, etc.) When I came back the next day for my medication (which they refused to give me the day I left) they left out certain medications I bought and came in with (even though I had been granted a special request to use some the day before, so I knew they were there with my things) and then made me wait for an hour while they attended to the patients and then literally demanded that I leave immediately and followed me into the parking lot, yelling at me to not come back ever again (coming from the head nurse, Chandre I believe her name is). I came in 6 days prior due to depression and toxic relationships and left preceding a meltdown due to the frustration of being there. Not to mention they allow patients to smoke cigarettes inside the main building at night.They would not allow me to call the police even though someone told me to kill myself over the phone which also led to me refusing so-called treatment (RHTing). If youre hungry you have to remain hungry in between mealtimes as well. If you care about your loved ones and/or need a peaceful recovery, DO NOT come here!!!

Doctors, Psychologist, Staff are all the most amazing, caring people. Should you or a loved one need help, I would highly recommend Crescent Clinic.

I went in initially for 1 week and stayed to complete the 3 week program. This clinic helped me a lot with my anxiety and depression. My psychiatrist was really good and so was my psychologist. The food wasn’t always great but it was edible and the nurses were always there to help you and speak to you 24/7 if you needed.Overall I think I had a really good experience at Crescent clinic and if I ever felt like I had more issues that needed to be sorted I would definitely go back.

Not a place for healing. Overpriced overrated medical professionals, who struggle with basic administrative duties and lack professional skills

Saved my life. On the straight and narrow loving my life now. Two thumbs up to the entire CDU. You folks are litterally life-saversGod bless

Amazing clinic. The staff and nurses were kind and sympathetic. The doctors and psychologists were wonderful.

Based on the following facts and findings I cannot recommend the Crescent Clinic „Private Psychiatric Clinic“:After 3 days in bed with blood loss, diarrhea, nausea and dizziness the “Clinic” does not even manage to organize a GP to check on my wife’s’ the state of health. This misconduct leads, as of today to 3 days of non-participation of her 21-day psychiatric program. As her husband I am very concerned about her current state and even more about the almost non-existing care for her. Having been unable to contact my wife on multiple occasions I called the reception on Sept 12, 2014 at 2:38pm regarding my wife. The reception responded saying that she’s out and about in the garden. I then kindly asked to leave a message for her asking her to call back when possible and still now I haven’t had any feedback. Being somewhat concerned after a little while I did drive over to the Crescent Clinic “Private Psychiatric Clinic” and found my wife almost unable to move on her own with pain in bed. Perhaps a walk in the garden is a more convenient way to deal with a patient than to actually help this patient?Besides this unpleasant case, it also came to my attention that psychiatric appointments are not respected and alternative meetings are neither suggested nor scheduled with the patient. All well planed at his clinic? Even blood tests announced for Friday are not even conducted the following day. This clinic feels like pure chaos and lacks coordination.Is this all of negative feedback experienced at the Private clinic? Nope, not really. Booking a 2 bed room unit I was in the believe my wife would share a room with one other patient and consequently a bathroom with this patience. As a matter of fact, at this clinic 2 two bed room units share one bathroom of about 2.5sqm. Yes, this makes 4 patients for 1 toilet and 1 shower. On the other hand, single units have an identical plot – only difference is that „only“ 3 patients share one common bathroom instead of 4 patients.Psychiatric needs of the patient are almost not respected. On certain days pets are allowed in the clinic’s garden (roughly 10 meters from the perimeter gateway) as long as they are kept on their leash. On other days this is forbidden based on the „order“ of the guard on duty. According to the reception area pets are even allowed in the reception area as long as they are kept on a leash. Almost nobody seems to know at this „clinic“ what it allowed, or forbidden. Signage, that could clear out any possible disagreement such as „no pets allowed“ are nowhere visible on the clinic’s premises. Unfortunately, what does remain unchanged is an unhappy patient.Patients at the Crescent Clinic are only tolerated for bringing their hard-earned money, not for anything else though.

Two different occasions, two different people, two useless attempts to help. This is a hotel, not a place to heal. My opinion, obviously.

So far as a parent of a varsity student far from home who has just been admitted on recommendation of a doctor at Bradbury Hospital I am trying to get info from one of the nursing sisters and have been confronted with a very bossy, bad attitude. I will be driving through asap to be there to support my child who is feeling very overwhelmed by them.

I have to agree with Mr Weinert. I was a patient at this Clinic from 30 Sept until 9 Oct 2015. Where the Occupational Therapists know what they are doing, the Medical side of thisClinic is really not equipped with staff to aid anybody that is ill. I also became extremely nauseas,upset stomach and the sisters were unsympathetic and abbrasive. I can say some of the nursing staff assisted me and were kind but unfortunately some staff talked down to me and as if they were dealing with an addict coming off her fix! I asked for a discharge but intend to take this matter further with the owner of this Clinic. No nursing staff has the right to make a medical diagnosis without being a GP, a Dr or a Physician. If they cannot deal with a patient and think in a tough love mindset, they should work in a Rehab. I went to this clinic for severe anxiety and stress and depression......not to be illtreated and not to be left vomiting my lungs out until 1 roommate and then a neighbouring roommate had to go ask the staff more than once to assist me. Commendations and compliments for nurse Elizabeth, Marlene The OT, the night Matron, the Cleaning staff and the kitchen staff....who were marvellous. Also Sister Martie, helped me and was kind in her stern Afrikaner way. The rest of nursing staff could be nicer. The Male that also dispensed meds was kind. Didnt get his name.

They are the worst professional people in the industry. Reception doesnt know whats going on. I will not recommend them at all. Bunch of lazy people working there

Nurses are very unfriendly/rude and impatient to patients.

Clean and quiet