Best Indian restaurant Ive been to for a long time. The food was as tasty as in India (and as spicy as you wish). The chicken tikka would almost melt in your mouth. Great service too ! The waiter, Curtis, was both kind and helpful.The Covid menu was restricted but every single dish was a hit ! And as we ordered too much, there was the option to take home. Great culinary experience. To be repeated !

Worst restaurant ever been, the waiter James dont know how to treat a customer, I was with my family two childrens ordered and waiting for food and after 45mins the very first dish brought in cold as its been waiting on the chefs table for long, when questioned about the food the waiter was very rude and started arguing with me, and I ended up call for the manager and James ended up coming with the second food item, and I asked for the manager so where is the manager, I dont want to sit further and as whole family we got up and approached the manager and explained the situation and we walked out hungry as its a tourist spot, look like they dont respect the customer because every day will be different customers, shame on the restaurant and shame on waiter James, I hope the owner read this review and understand that how important every customers are and sort out his in house.if you really want to sort out look in to your CCTV footage, today Sunday 10th of October we entered your restaurant 18.00 and left so terrified at 18.45 goodbye

Lovely venue, Asian and Indian menu. Friendly staff ! Softest chops I’ve ever had. Would highly recommend Bukhara 👌🏽

The food is not tasty at all and waiter also informed me that the prices was drop due to COVID bit at the same time is you order lamb curry the naan or the rice is not included you must pay for it separately so the prices is the same if you add the two items. They also don’t have juice because it was not feasible to have it due to COVID

The service on 26 September 2021was pathetic. The place was not full at all and everyone had to wait over an hour for food. And when you complain the manager wants to raise HIS voice louder than yours. No respect for customer service. He was rude to all the customers that raised complaints.

Best curry ever, food was so tasty and the balance of everything 👌staff amazing and attentive. Ambience toned to perfection

Food tasted average, very nice and smiley waiters, good view and nice atmosphere..

My husband and myself went to celebrate our wedding anniversary. The manager took us to our table where we waited patiently for 20 min for a waiter to bring us our menus .all the waiters just walked pass us.We walked out and decided to go to a different restaurant with better service .Really disappointed in the reception.

The food was good, but definitely not worth the price - I would rather go to my local Indian takeaway for better value. Was not a fine dining experience that you would expect from a restaurant at the waterfront. There was nobody at the front to offer us a table. There were only 2 waiters serving the whole restaurant. - the restaurant was out of the drink that we wanted, as well as didnt even have Indian Chai tea. The waiter has said that a lot of things has been discontinued due to covid.I would expect better service, better food, and an overall better fine dining experience for the price of this place.

Youll receive the best experience when the restaurant is not busy. Food is quite tasty, waiter was friendly, a bit pricey for the amount of food given but I think its good because the meal is quite filling.

Horrible place. Def never recommend this establishment. The service is shocking, rip off prices hardly any food for the price. The service is so bad they add a 10% tip and we were only a family of 4

CTs premier restaurant for simple and delicious Indian and Asian cuisine. Steep prices but worth every bite 😪

Service was slow and the food we got was burned and dried out. Only nice thing was the starter and the garlic nan bread

Friendly staff and delicious food at Bukhara. It offers a wonderful feeling by the harbor. The cuisine is mouth watering too. I can recommend it to anyone who wants to relax and have a delicious meal.

Service is slow, we waited more than 30 minutes for our food, portions are small for the prices. Burger and wrap was very dry and no sauce.

If youre hankering for a good curry dish, this is our go to establishment. We had Butter Chicken, Lamb Korma and rice. Im still drooling. Great service,fantastic veiw of the harbour.

Good food, High priceI don’t know why the waiter asks me about the tip twice ، It is shameful to ask the customer about the tip, but wait for him to give you

Worst service.Was seated and no one came to the table for 20 mins.they were not busy .I would not recomend this restuarant. We walk out and went to Karibu.had a great evening .and good food.

I’ve spent my money & time to have a dinner here, unfortunately they said they are closed! They didn’t update their timing here in google map.

Amazing food with spectacular views and awesome service!! Definitely will be back again real soon!! 👍🏻👍🏻

Very tasty food. Should visit.

Delicious! Took our vegetarian friend from Germany and he was blown away by the flavor.

THE FOOD WAS AMAZING!!!! I would d fly Cape Town every day just enjoy their food. The waitress Amanda was so great, I just pray Covid19 doesnt bring them down. I LOVED LOVED LOVED THE FOOD!!

Food was good but pricey view was spectacular

The food was amazing! I cannot understand why the reviews are not that good. We had two veggie Curry’s and two chicken dishes and they were all great! The atmosphere was very nice and the service was good. There were a lot of people inside so I assume it is quite popular although reviews are not 5 stars on google. Would totally recommend!

Absolutely love the fish curry. Generous portions with lovely setting and beautiful view of the waterfront.

I never write reviews for restaurants, but I feel like this place deserves it. We booked a place here for New Year’s Eve primarily because the view was great. But I’m not going to lie, the reviews I saw on google for this restaurant had me a little nervous. But I think it’s an understatement to say this restaurant exceeded every expectation I had. They had a special menu for New Year’s, and everything I ate was at worst really good, and at best fantastic. Not only that, the service was top notch. I sadly don’t remember the name of our waiter, but he was incredibly hospitable the entire night. Not a single thing went wrong. I definitely recommend this place for festive occasions. 10/10

We enjoyed the chicken Tikka Masala for lunch. The best part of our experience here was the wonderful view.

Food is nice but Less option.

Beautiful view,very pricey not nice food at all, we had people coming up & askin for food or money which I didnt like at all....

Bit over priced but food is good. But then again you are just paying for the name.

The restaurant has such a lovely view however compared to Bukhara CBD, the branch at the Waterfront is disappointing. Our waiter was not attentive, unprofessional and did not visit our table regularly. The service was of a very low standard.Our rice was extremely dry and hard when bringing this to the waiters attention his response was okay and then went to tell the manager. Little to no communication whatsoever. The manager/hostess did save the day by giving us a naan bread to make up for the rice. She mentioned that they had microwaved our rice for too long. We had already finished our meal and were taking take aways by this point.I ordered the butter chicken. It tasted like it was standing for hours and being reheated which resulted in overcooked chicken that mushed in your mouth. Compared to the CBD the food came in plain white bowls with no presentation. Which is extremely disappointing considering how much you pay at this restaurant. There is no respect for the food or ingredients. No accompaniments like the CBD branch.Due to the bad service we left a R20.00 tip for the waiter. He did not greet us or even say thank you after we paid the bill. He barely said anything to us for the entire meal.People pay a lot of money here and to receive bad service AND bad food is not the way. If I hadnt eaten at the other branch I wouldnt know how much you are lacking.

Friendly staff, great food!

Nice restaurant but expensive

WE JUST HAVE TO SAY THANK YOU ALI FOR ALWAYS SHOWING US A LOVELY TIME! Every time we come here (almost weekly) we hope we have Ali as our waiter. Very well informed and instinctively knows what my taste buds will love! Thank you for bringing us back for another great experience! 😁

When me and my family entered the restaurant we assumed that everyone would be polite and welcoming, but instead a man came and told us that kids weren’t allowed one one side. This statement is wrong as we saw a white family ( with two children) on the other side of the restaurant. It was also easy to spot that they put all the Asian guests on one side and the white guests on the other. This is a pure act of racism, they were also rushing our order. The food was good but the service was terrible. I wouldn’t recommend this restaurant to anyone.

Food was excellent, but pricey, understandable due to the location.Waiter openly expressed his displeasure on not being tipped

Delicious food, excellent and friendly service. Restaurant adheres to Covid regulations.

Delicious Indian cuisine served in a fine dining manner!

I loved it... Food was amazing.. Must try....

The restaurant is not on par with waterfront standards. The food is pricey, small portion size and the dining experience is pretty average. Not much had changed from them moving from the quiet town restaurant to the waterfront. The restaurant appears to be having the same challenges as before. Poor service , the food wasn’t bad in its entirety , but needed quite a bit of improvement . Stale Papadums and tomato sauce , should never be served anywhere period, let alone ‘fine’ dining restaurant. The waiter was all over the place and we waited a while to be seated even though the restaurant was virtually empty. All of the restaurants were jam packed in December , except this one. I’ve yet to find a good Indian restaurant in Cape Town , that doesn’t break the bank and that provides consistently great service and food.

Slow service and food came out cold. Food taste was okay but nothing special. There are much nicer restaurants on the waterfront.

Great decor and atmosphere, service was on point. I ordered Thai Phanaeng it was absolutely delicious flavor and the beef was cooked perfectly. A great fine dining experience to get away from the hustle and bustle.

New Year’s Eve ..very expensive but don’t mind if menu was good.. was shocking,so disappointedAs normality I love their food.Plus they ran out of One if the Desserts even though the restaurant was half empty

Tried to book online and got an email saying the restaurant had received my request and would come back to me. A week later and no response so emailed them asking if they had space. They still didn’t bother responding. So tried to make another booking using another email address- same story...no response. So booked at Bombay brasserie instead and had a great meal- outstanding food.

Exceptional Experience. I think the complaints regarding them being overpriced are not fair. Considering the quality that I personally received, I feel as if though I got what I paid for. One cannot expect to pay Fast Food prices for food of this Calibre. Ive eaten at many high end Indian Restaurants and the quality and service received at Bukhara was second to non.

The food here is SO GOOD! Fantastic vegetarian options, massive rotis, great paneer. Highly recommend it.

What a bad experience. The restaurant only had 3 waiters on a Saturday for lunch serving. The food was tasteless. Garlic chicken starter was like eating a clove of garlic. Poor presentation of food. The lamb wrap was tasteless no sauce very dry. Iv only ever been disappointed going to Bukhara. I had the same bad experience last year. I wont be back sorry

To be most honest, i read the reviews before i go, and wondered why some comments dislike the restaurant even though it looks decent. I decided to go myself, & i wish I didnt go. My recommendation to everyone pls dont bother & dont get fooled by the pictures. The food was below average. Tasteless. The lady is rude. She started checking my wife belongings and looking at us like if we came from another planet. Big dislike from me as well.

Bloody closed😡

An absolute terrible experience, unacceptable behaviour and total disregard for their customers. In the end, they had the audacity to request for a tip. Totally ruined our experience of Cape Town.I was going to go into a lengthy diatribe, however with such places I have minimum expectations of any positive outcome as they care less about customer service.Below is our experience and the reasons why you should avoid this place.1-waiter didn’t clean the food from previous customer under our table, he just asked to shift my chair. Makes you wonder about their hygiene standards.2-we waited a long time for our requests to be met, made a simple request for tissues and straws that was met after persistent reminders. Last thing you want to be thinking about in a restaurant.3–waited 10-15 mins for someone to bring our bill, in the end I was so annoyed with the whole experience, I went myself to the cashier to pay and exit immediately from this distasteful place.4-the waiter had the cheek to ask for a tip, knowing full well tips are for good service only, they provided appalling customer service. When I refused to tip due to their bad service, they made the situation from bad to worse by arguing with me and tried to claim their service is great and I should give him a tip - a totally unsubstantiated claim.Finally, if you are going to start debating with your customer, rather than apologizing or making amends, you leave them with no choice except to write this terrible review for others to take heed and avoid wasting their money.

My family and I visited the restaurant on Saturday 21 September 2019 while on holiday in Cape Town. This was the worst experience I have ever had at a restaurant. The service was poor with only three waiters there of which only one was really working. Service was rushed and prawn curry was nothing like the description (disgusting).The bill arrived which amounted to R1,400 and the impatient waiter entered R14,000 into the card machine and pressed enter to the next screen to enter pin (this machine did not show the amount to be paid on the “enter pin” screen).About a half an hour later I realized that an extra “0” had been added to my bill and instead of paying R1,400 I had paid R14,000. A whole additional R12,600 extra. Upon returning to the store to politely explain the error to the manager, Mr FAIZAL JOHNSTONE, and ask for a refund, I was rudely told that their machines can’t refund on a credit card and I should return on Monday. This arrogant, and rude imbecile has no understanding of customer service or respect for a fellow human being and the situation soon turned ugly.I will never return to this restaurant again and would like to bring this sort of service to the attention of fellow diners.

This used to be one of our favourite restaurants.... we could mix and match our favourite off both menus (Indian, Japanese) until the manager decide he would force you to choose between the two kitchens.What a stupid decision. I will not go again as a result.

Fantastic view of Table mountain and the harbour from the deck of the restaurant. Great place to eat supper at sunset. Theres and Asian and Indian menu to choose from. The Indian vegetarian food tastes delicious. Good service

Average taste, bad service, waiters are not nice, you feel like you work for them. I ordered saffron rice, they brought me basmati rice. I ordered butter nan (one piece) then they brought me 3 pieces. I asked why, they said my curry comes with 2 butter nan. If this is the case why they didn’t tell before I order the extra butter nan!I don’t recommend them.

The welcome was great, but the food really didnt live up to what Ive heard about this place. I had the red prawn curry, prawns were very over cooked and mushy. Really didnt enjoy the experience.

Very bad experience, i usually dont say bad things about a place but we phoned a head to state our dietary requirements to see if they could accommodate for us and the person on the phone said they could. So we went there ordered drinks and asked the waiter to talk to the chief and the chef said they cant accommodate for us, as well as the drinks being very over priced. Terrible experience i would not suggest them

It’s not what I was expecting. We have eaten around the world many times Indian food but this time it was a bit disappointing. The grilled chicken dish came with nothing but white rice. Nothing special at all! Expensive, you can find beter Indian food elsewhere.

Need to learn customer service. Cold food came and no apologies. AVOID at any COST.

Great service, tasty indian food & Shahi Tuklai desert was super. Nice to have Indian food that actually tastes like quality homemade Indian food 🤗

This place offers the worst food I have ever tasted in my life. Also the wait for food is ridiculously long. I ended up staying at home after a long weekend with food poisoning. Hopefully the manager takes my criticism & work on it! The only appetising thing on the table was honestly the drinks.

Used to be the pinnacle of eastern cuisine in both Cape Town and Johannesburg, but this one has very poor service. The food is always really good but unfortunately the service is somewhat lacking. If you dont mind lumping the service expectations, check the place out. Nice Harbour views as well.

Had a great dinner. Vanessa the waitress, was perfect and made the evening. Thank you

Starters were tasteless, another family were shouted at by manager and left, after an hour and a half our mains had still not arrived, no restrooms, and the ones we were told to go to were disgusting, the manager had a terrible attitude and total disrespect for his clients, needless to say, we walked out, and although weve been going to the 1st one, which is now closed (Im not surprided) since inception. We will NEVER return!

If you are planning to go with kids to this place then its not for you. Waiter and manager came to us and told to keep the kids quite and take them out if we can not do that. When asked if we can eat or not there, waiter replied ARROGANTLY that ‘its up to you , if you want to eat then eat or you may go’.

Experience with the waiter was disappointing and the venue definitely will never top the CBD experience and ambiance... the Manager on duty at the V&A made all the difference! Thank you to the manager for his 5 star style!

Not so happy with BUKHARA Indian Restaurant at the Waterfront. Ordered a glass of Merlot at R75. Then asked waiter for another glass. He took ages to return empty handed and then informed me that the Merlot was finished. I then asked him to recommend another red which he did. When the bill arrived he had charged me for 2 glasses at R75 and another at R135. I then queries the extra glass of wine and a lady brought back the revised bill. I then told her that I felt the waiter should have informed me that the new wine was almost double in price. To this she just said said sorry. I then asked if she would charge me R75 for the glass as i would never have ordered it at that price. She then said yes she would but the waiter would have to pay in the difference. I then told her dont bother, paid the full price and will never ever go back to BUKHARA at the Waterfront.I felt it total manipulation saying that the waiter will have to pay in the balance.

We had an awesome evening up until Arihant Parekh started swearing and creating a scene and accusing the staff of being racist and using the segregation card. We are white and regular customers and were sitting next to his table and the restaurant was full of people of all colour. Its really sad when foreigners come to our lovely country and bring up old wounds unnecessarily. After they finally stopped swearing and left the good atmosphere resumed. We were served by Andre the same waiter as Arihant had and he was fabulous thanks again for an awesome meal and keep up the good work

Great ambience in the restaurant, service was good and food good too! A little on the pricey side but its what youd expect at the waterfront. Management very friendly and welcoming.

Quality dining

Chicken Tekka was excellent.. but the chicken masslla and chicken butter was NOT made from breast so the texture and taste wasnt the best although the flavour was good

Very bad taste I ever experienced in a indian restaurant. Tandoor roti is not hot servedVeg jalfrezi is like vegetable boiled only. I give one star bcoz there is no option for indian food in waterfront.Its a joke to call it as indian restaurant. 😥😫🤒🤐

Butter chicken is my favorite 😻

Chain of restaurants with a definitely Notth Indian cuisine. Good ambience and helpful/ discreet service. However for an authentic experience of Indian food it can be avoided.

We visited for a birthday dinner, four adults and two children. The menu offered something for everyone, well cooked and presented. The lighting was a little too low and the prices a little too high, but it was a great visit.

The food is amazing and the service is great. I ate from the Bukhara menu even though I went there for Haiku menu. The waiter refused to have me order from the Haiku menu even though there were many tables being served food from both the Bukhara and Haiku menus. This was the biggest let down of my trip to Cape Town because I always look forward to eating there everytime I’m in town.

Of the best waterfront also be the best restaurants available there and the most beautiful shops

A hugely disappointing experience. The service was slow and chaotic. We waited about 20 minutes for our wine. The wine (sauv blanc) was warm. Our napkins were brought to us about 10 minutes into our meal. The food arrived before the cutlery. The overcooked naan bread was served in a metal basket, and this resulted in the butter forming a big puddle on the table. When I asked for this to be cleaned the waiter said he does not mind the table being dirty. The food was average. And I have had some pretty spectacular meals at Bukhara in the past. Will definitely not be back.

Disappointed in this once reliable restaurant group. The service was chaotic and slow in an almost empty restaurant. Our wine took 20 minutes to arrive and was not properly chilled. A hastily arranged ice bucket arrived with a startling crash which helped a bit. We had to ask repeatedly for water and the food was not up to the standards I expect at those prices. Ice for the wine had to be grabbed from the ice bucket. Popadams were a bit stale, the butter naan was placed in a basket that dribbled melted butter over the table.

Indie in cape town

It was such a let down, food is average and the service poor, not the posh experience we paid for..

Food was very bad. Was cold and seemed to be stale also... Plates were also not clean..Ambience also not great.. giving a dingy feeling... Service was also poor... We never recommend bukhara to anyone..😠😡

Fab dinner and a wonderful waiter called Saqlain! Thank you for the great evening and service.

Service was very poor,asked for drinks before food and both arrived within minutes of each other after a wait of 15 minutes.had to ask waiter for drinks twice. The manager was not helpful at all. No apology from him.has ordered a green salad whic arrived ten minutes after the main meal was served. Will not recommend this to friends visiting Cape Town in the near future.

Not the standards expected from them, flavour bland, rice tasted like burnt onion, bread and butter pudding was burnt at bottom, had to remove bottom. Tried salt, almost no difference. Service a bit slow. Reason given for food, customer complained and asked them to tone down the flavour. Stop calling it north indian food then. Not impressed at all sadly.

Very expensive for regular curries.

The food, the vibe and the service is excellent

While the food was very tasty. The menu states that main dishes come with dal and a choice of Rice or Nan Bread. The dal didn.t come because they had run out. The waitress said that it was only a complementary dish and if they run out then we don.t serve it. My argument was then why put it on the menu as part of a meal that you charge a premium price for. The manager then spent 10 minutes trying to argue that we were being unreasonable to ask for something the menu states as comes included in the price. If you ordered a main dish in a restaurant and it say comes with chips and salad and you don.t get a salad do you expect to pay for their inefficiency in being able not to supply it.

Beware, the restaurant has some weird policy that between 7 to 9 pm you will have to order one main dish per person. And they have some arcane classification of main dish and side dish. Thus all dals are side dish. Thus for a group of 4 people, you will have to order 4 main classified dishes and if you are interested then order dal or something else. Too much of wastage of food.

Not worth the effort, street vendors in Durban offer more sides, juicier chicken and a friendlier service for less than a quarter of the price! Food was dry and bland. Sour cream meant to accompany the meal was used to decorate the plate, slices of raw onion and a lemon wedge was used to fill the plate... 😪

Always been a fan of bukharas... First time at the waterfront branch, butter chicken was cold... Service was poor... restaurant was empty but manager non-existent. Butter Naan was perfect at least. Stick to the CBD branch much better service, ambiance, and food.

Nice food, slow service.

Delicious cuisine with friendly staff.

#indianfood #bukhara #tandooriThis place is run absurdly. Waiters are not responding to call. Too less quantity on the food. Not guiding the customer how much they should be ordering based on the portion. Never order from here if you are not having 2 hrs minimum to sit in the restaurant.

Most amazing food and great ambience. Definitely coming again.

Waited really long for service however the views are amazing !

By far the best Indian restaurant in the country!!! It is a bit pricey but sooo worth it! Wish one would open in Durban!

Went to Bukhara in spite of some negative reviews. Being Indian myself , I am very picky about Indian restaurants . Bukhara did not disappoint us !!!! Good ambience , amazing food and fast , efficient, courteous service # Taariq 👍👍👍...We ordered spicy versions of spinach paneer , navratom korma and mutter mushroom . Garlic nan was thin and crispy!!! Absolutely delicious.What people forget to mention is that Bukhara also serves Chinese food.The problem with service has arisen due to the fact that Indian food and Chinese food cook at different rates hence the delay in all food coming out together . Good explanation provided by Taariq on how these negative reviews came about .But I would definitely highly recommend Bukhara !

Decent Indian restaurant. On the first floor of the VA mall

If you want to enjoy something that is different to what you are use to, try Bukhara.