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Polar Ice Cream Company (Pty) Ltd
7 Kinghall Ave, Epping, Cape Town, 7475, South Africa
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Jo
Review №1

I always use these guys for all my ice cream needs.Awesome product. Amazing staff.

Pe
Review №2

Very cheap, very clean, you can get any type of ice-cream, excellent and helpful staff.

Jo
Review №3

Great place if you want to get tons of ice-cream for cheap. I go there almost every 2 weeks now. Prices are way better compared to every other shops like Shopprite or PnP

Va
Review №4

Always a pleasure to shop there, staff always friendly and helpful

Na
Review №5

All Covid 19 protocols were met.Lovely experience

Pe
Review №6

Extra precautions taken during pandemic. Clean. Staff are friendly and efficient. Prices are excellent so is the quality.

As
Review №7

Good service... Humble workers

ch
Review №8

Long line, to be expected to be compliant with Corona rules. Super efficient when inside and quick out!

Si
Review №9

Its summer and the service still wonderful. Correct orders, fast and willing staff to help you your car outside.

Ly
Review №10

Best ice cream 🍦🍦🍦😂😂😂 just love buying thereWith Covid they comply & only allow X amount of people in at a time

Sa
Review №11

Very helpfull staff always, from the ladies on the front to the guys fetching the stock. I would recomend polar to anyone

Ta
Review №12

Go check this out, you wont regret it

Be
Review №13

It was busyCustomer service Is very low

Mi
Review №14

This company has quietly become one of the biggest producers of ice cream in the country. They sell via their factory shops. Extremely good quality ice cream at astonishingly good prices. We eat the ice cream at our home all the time.

Th
Review №15

It wa very quiet at the time ,service was very quick.

Be
Review №16

They have great Covid 19 protocol in place, you just have to queue, but it goes fast.

Mi
Review №17

My first time so not familiar with the ordering process. Waited in line for a while before someone came to take my order and handed the slip to me. As I progressed in the queue, someone else took the slip from me and fetched my 4 boxes of ice lollies - they didnt have one item that I wanted but this happens in the retail space so wasnt an issue.Reason for my rating, I wasnt even aware that I had an order number, how would I know if someone had taken my slip and the person who wrote out my slip never mentioned anything about an order number. The cashier continuously screaming an order number across the shop (none of the other staff bothered to ask me if it was mine) I then realised it was probably mine as I was next in line and made my way to the till.The shop is very busy with only 2 till points. They should separate normal retail from bulk buyers as we all stand in the same queue and it isnt really fair that we should wait in line behind someone buying R1000s worth of products vs 4 boxes of ice lollies. They should implement an ordering system for their bulk buyers and separate it from normal retail, or do bulk only and no retail for small consumers.Ive only had pleasant experiences at Polar Killarney Gardens and will be going there again, wont be going to Eppings one ever again.To be fair, the security guards do an excellent job with covid compliance by ensuring that the store capacity is met and also ensure that social distancing is taking place by ushering people to their designated marked spots.

Do
Review №18

Best ice scream

Ga
Review №19

Polar Ice Cream is a manufacturer of all sorts of ice cream and sorbet products. The range is extensive and varied. They are a hawkers paradise being reasonable priced for resale. As the hot summer threatens it is a good idea to stock up on you favourite frozen confectionery. They have able parking and staff are friendly. Recommended.

Hu
Review №20

A variety of frozen treats, high quality and tasty.

Ca
Review №21

Sells Ice cream and ice lollies at good prices. Can buy wholesale too. Quick service

No
Review №22

Service is topsI can easily name Ayanda for his service at the place

La
Review №23

Good customer service

Tu
Review №24

My favorite place I luv it and they are cheap also more cheap then the other stores

Ja
Review №25

Low prices . Always has the icecream flavors I need. Staff is helpful carry my stubs to the car. Place is always neat and tide

fa
Review №26

Very good pricing but staff move at own pace

Fa
Review №27

Very nice clean helpful staff.Will recommend them.

Bl
Review №28

Togetherness in maintaining social distancing . 5 star rated by LM-G Di Gunman.

Wi
Review №29

Fast and friendly service

sh
Review №30

Service is quick and fast and accurate well done

El
Review №31

Service was quick. Happy with my purchases.

Sh
Review №32

Love this place where you get ice cream at affordable prices. First time visiting and wont be the last

Ri
Review №33

Ok

ja
Review №34

Its save and service is quickly +-10minAnd you done

Sa
Review №35

A great place for those who are in business for great ice cream prices.

Fe
Review №36

Loved the ice Cream allot.

Br
Review №37

I tried to place a large order for my daughters wedding. I spoke to an extremely rude lady, called Loretta. What a horrible, rude, entitled woman. She is not the owner, but acts as though it is her company. She was not only rude, but also questioned whether I could even afford to pay for my order! The audacity! I would definitely not recommend!!

Th
Review №38

Very nice especially when you buy bulk..

Gr
Review №39

Awesome service from the person at the gate all the way to the check out point.

An
Review №40

Its a factory shop so products are cheaper. Note that you need to purchase in bulk. So per box purchases and not per unit unless otherwise stated or advertised. Great if you want to save money or open a spaza shop.

Sh
Review №41

Make sure to go early now as the queue is long and the wait even longer due to Covid restrictions.

Yo
Review №42

They have a really good service

Sh
Review №43

Once again a bad powdery taste left in our mouths and a 5l gone to waste in our freezer. I would like my money back!

Di
Review №44

Just the shop you need to sort out the kiddies Ice Cream craving, that is sure to hit during the hot December Holidays. Very well priced, clean shop. The queues can get a bit long, but we have never experienced very long waits. Their Premier tubs are very nice. Overall a great little factory shop.

Ce
Review №45

It was a pleasant surprise visiting Polar Ice Cream in Epping. It was a bit of a wait, but to be expected this time of the year. Price wise it was also worth the wait and they do supply you with a refreshment while in the queue. Great job Polar Ice Cream Company! Ill be back! 🍦🍧

So
Review №46

Nice

Fr
Review №47

Well priced and surely a clean facility.

Hu
Review №48

Polar Ice cream tha staff is worrst staff lazy and no Raspect tha costmer

Si
Review №49

Their ice cream is nice and creamy

Na
Review №50

Well priced store. You generally wait in a long queue, but it’s definitely worth the wait! Service is quick, however many store owners come to the factory store and place large orders, which causes the long queue and delay. Prices of items are all over the venue, thus it should not take that long to place orders if you’re a first time buyer.

M.
Review №51

The Owners are extremely Friendly and Polar Ice cream is SUPER TOPS 👍👏 LOVE THE BRAND. WELL DONE 🤩

Sh
Review №52

Lovely ice cream. Place was lined up with customers waiting to order there ice cream tubs and boxes of ice suckers. My fave was the premium chocolate ice cream - 5 L of yum. This location was based at offices of company with outlet selling to public

Ts
Review №53

Excellent personnel staff. Amazing safety provided by the ever-vigilant security. Best variety...

Al
Review №54

Very nice ice cream, friendly staff, neat, tidy with affordable prices.

Li
Review №55

They have a variety of great icecream flavors and they give each customer one free one

Fa
Review №56

Nice and empty, very conscious about hygiene and very friendly

No
Review №57

Best value for money

Za
Review №58

Visited PIC for business. My brother in law Gaba help us a great deal.

Sh
Review №59

They have a wide variety of delicious ice cream and value for your money.

Er
Review №60

You very safe when doing your shopping

Ak
Review №61

Service is so slow, people was going out before me, they need to be faster at the till

Si
Review №62

The service is great, you get value for your money

NO
Review №63

Very bad had to stand on the line for 5hours

Ch
Review №64

I suggest card machine. Not every one carries that much cash. Loosing customers

Pe
Review №65

Exellent Ice cream an service

Ch
Review №66

Friendly service and great ice cream at affordable prices

BO
Review №67

Best selection and great service😘🍦

Fr
Review №68

Organised structured and helpful staff I must say!!

YA
Review №69

Love this ice-cream

br
Review №70

Traffic a nightmare outside polar due to social distancing

An
Review №71

Very helpful staff accommodate senior customers..

Kd
Review №72

Nice clean store friendly staff. Please stop working with cash get bank swipe machines in. Not small business and walkin clients friendly. 😠😠

Ga
Review №73

Great value for money

Ma
Review №74

It was absolutely delightful while customers were stuck in a que in the sun and I mean it was really cooking to buy ice cream they supplied the customers with ice cream to keep em relax and cool

Ga
Review №75

I came there on a very hot day to buy just 2 buckets of ice cream. The place was full and I did not feel like standing in the long que, but I was there already and thought Im gonna if I leave I wasted my own time and would have come for nothing. But then a staff member asked me if the 2 buckets is all Im taking and if so, I dont need to stand in the que and can go straight to the cashier. What a relief. I am now a regular customer.

on
Review №76

If you want great saving for your ice cream thats a place to visit.

yu
Review №77

Awesome ice crwam. Extremly fruendly knowledgeable staff. Keep it up

En
Review №78

Are you guys open during lockdown?If yes which days are you open and the Time.

Ta
Review №79

Very busy but good service

Pe
Review №80

Good range of ice cream. Unfortunately cash only. No debit or credit card facilities

Re
Review №81

A definately summer winner for the whole family.

Cl
Review №82

Great service.

Co
Review №83

Clean and organized enough said

Ma
Review №84

Great taste, great selection, great price, friendly service

De
Review №85

Great bargains...highly recommended

El
Review №86

Very nice. Not so full.

Wa
Review №87

Please check out your Polar Ice Cream Store in Milnerton. Every time I go there, they either accidentally short change me or accidentally overcharge. And I seriously mean EVERY TIME. This is not good for the Polar Ice reputation. I will no longer support this store.

Ci
Review №88

Best Quality of all. Try rum and raisen premier full cream ice cream. 2 lt was R38 and 5lt was R65

He
Review №89

Very good prices. Good service

Fr
Review №90

Very good service and helpful

Ab
Review №91

Great atmosphere, good service clean premises, low pricing

Pa
Review №92

Everything I expect from such a business. Prices realistic and helpfully staff.

Fa
Review №93

Value for money. Avoid Saturday Q,s rather go during the week.

Mo
Review №94

They serve people quickly and they are friendly

Da
Review №95

Very neat and hygienic. Well organized

DA
Review №96

Reasonable prices at factory shop. Good service

Lo
Review №97

Long wait, slow service. Though I am mostly satisfied with the product.

Na
Review №98

Quick and easy service. No card facilities though :-(

Fa
Review №99

Excellent ice cream and a wide variety

Wi
Review №100

If it is full you staff on hand that makes jour visit very pleasant

Information
37 Photos
100 Comments
4.4 Rating
  • Address:7 Kinghall Ave, Epping, Cape Town, 7475, South Africa
  • Site:https://www.polaricecream.co.za/where.html
  • Phone:+27 21 535 1156
Categories
  • Ice cream shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–12PM
  • Thursday:8AM–12PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Dine-in:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
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