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Radisson Blu Hotel & Residence, Cape Town
22 Riebeek St, Cape Town City Centre, Cape Town, 8000, South Africa
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Mo
Review №1

Superb home away from home accommodation. Very positive staff interaction. They make one feel at home.

Jo
Review №2

Beautiful architecture, amazing service, rooms are clean and the whole hotel gives off a relaxed and productive atmosphere at the same time. Wonderful time there, will definitely return.

He
Review №3

Was at a conference there today. The food was delicious and more than enough. Facilities were very clean. Staff friendly. View from the pool area is awesome. Drinks on a warm night would be quite an amazing experience.

Pi
Review №4

It was a huge pleasure to meet people that really care for the wellbeing of their guests!! Excellent service!!Well done to Charl and his staff!!

Mo
Review №5

We had a wonderful weekend,friendly staff....rooms r very neat......the food is top notch.

Li
Review №6

The staff are very professional and very helpful and welcoming mostly at the restaurant, i love that its spacious and affordable also😊😊😊❤️❤️❤️

Pr
Review №7

I stayed in Radisson Blu for 2 weeks and they upgraded my room to a service apartment for 2 weeks. Courteous and friendly staff who made my stay pleasant. Great service

Br
Review №8

Fantastic service and staff, held a very successful conference at the hotel.Incredible rooms and beautiful decor

Sc
Review №9

I have a laundry pick up and delivery business in Cape Town I have been doing this for 4 years. I have picked up and delivered from almost all the Hotels and Guesthouses in Cape Town. I arrived at the Radisson Blu on Riebeek street. I have picked up and delivered laundry there countless times over the years.Today 5 October 2021 I came to deliver a customer’s laundry, I told the lady behind the counter that I have laundry to deliver to the concierge for a guest of theirs. She proceeded to call the room to hear if he is there.A man interrupted the lady to hear what is going on. He looks at the guests’ name on the laundry invoice and says while tapping the invoice “This is a problem guest; I am not keeping it for him”.The man looked at the laundry invoice again and saw the guest stays on the 15th floor he immediately said “All the people living on the 15th floor have bumped their heads “.I then asked him to speak to the manager which he then made very apparent that he is the manager.He refused to keep the laundry for their guest. I told him this is not good customer service. Which he replied, “It is your customer not mine”. I said he is one of your paying guests. The manager then said, “He is a resident not a hotel guest”. What difference does this make?He then said “I will make sure no one will use your laundry service “.I called the customer to tell him I must take it back to my branch while on the phone the manager grabbed the laundry from me and carried it out to the street and left it there.I have never experienced such unprofessionalism and lack of customer care in my life. I know this man is not a representation of the Radisson Blu.I hope the real managers’ see this.

Ga
Review №10

September 2019.Excellent staff service. Protective and knowledgeable. Felt safe entire time. Great food.

Ja
Review №11

Radisson hotel is very nice place and quiety. Its the place that u can relax your mind. I really love it

Ph
Review №12

It was really disappointing receiving this experience as I have been to 2 other Radissons in Cape Town.We were not informed of where we could park, not informed upon arrival what time the restaurant or bar closes, when we wanted to order and we were on time then the person was not at their post.We then ordered room service which was so cold when we received it, without a steak knife for the sirloin, no condiments or even salt and pepper.Then the shower leaks all over the floor so you are walking in water and also just 1 robe instead of 2!Must be honest I will not recommend or choose to stay at this facility ever again.

Es
Review №13

We had the most wonderful stay. The service was excellent and our room was sparkling clean with the comfiest bed. The fitness centre has the basics and the breakfast was amazing with very attentive staff. You have a view of the city and the hotel is centrally located. Paid underground parking is available.

Na
Review №14

Dear Radisson Blu Hotel & Residence, Cape Town. Everything was perfect ! Staff very professional and friendly. Our apartment was beautiful. Amazing views Excellent meals. Compliments to the Chef ! A very special thank you to Inge Dykman for all the little extras and special attention for making our stay at the Radisson extra memorable and special. We appreciate all the effort so much. We cant wait to visit again ! :)

Br
Review №15

Views for days. Sunsets to die for. Close to the market and the promenade.

Ab
Review №16

The hotel client service is top notch and everything was up to standard. The only thing is that you guys dont make enough provision for halaal food on your menu. Please improve this and I will definitely visit the hotel again soon. Other than that the staff is very friendly and welcoming. Keep up the good work

Ad
Review №17

Very professional and quick with assistance during workshops/training sessions.

Ha
Review №18

Nice Rooms. Good service and staff.Fair rates. Parking however is a nightmare especially on a first time visit

Wi
Review №19

Very good hotel. Well located. Breakfast was amazing

Zi
Review №20

Always such a lovely stay at the apartments here in capetown cbd.. Got to try out the ever so pretty piano bar on the 2nd floor. On my next trip I need to chill by the pool and try out the other restaurant.

th
Review №21

Wonderful stay and the staff are professional 👌. The rooms are excellent 👏 and the food is very nice tasty and fresh. Excellent quality service

ro
Review №22

Very clean and tidy roomsWill definitely stay there again

He
Review №23

Absolutely love this hotel. Great staff, great views and great food. Super comfortable beds. Definitely highly recommend!!

Mi
Review №24

The room smelled like smoke/weed. You could tell they tried to get rid of the smell, but its still very noticeable. There was also a wet spot on the carpet when we got to the room.We wanted to order food, but our room didnt have a menu. When I phoned reception, I was told they are too busy, I need to come down and get a menu or she can read it to me. Which doesnt make sense, because she said she is busy, but she has time to read me a whole menu. I had to go get the menu myself. We ordered food just after 7 PM. I phoned at 8:05 PM to ask where the food was. We were told it should be there in 5 minutes. At 8:25 we still didnt have our food. I called to cancel the order.The parking is also very inconvenient.We had a few other options for around the same price, and Im frustrated that I picked this hotel. Ill never go near it again.The person at the front desk was Nikayla/Mikayla and James.Do yourself a favor and book a different hotel.

Xo
Review №25

A nice place to be at away from home, rooms are beautifully set & well maintained. The ambience of the placebis beautiful.

ma
Review №26

Beautiful, well placed accommodation in the heart of Cape town. It is comfortable and clean. The reception desk is always willing to be of assistance and Covid-19 restrictions are observed.

Iz
Review №27

The hotel is neat and very clean. The personnel is very friendly and assisting and James went out of his way to assist with requests from guests. The rooms are very clean and beautiful and quiet. The stay per night is very affordable and very reasonable. Will definitely stay at this hotel again with my next visit to Cape Town.

Sh
Review №28

Beautiful pool deck and barAiry and lots of lightRooms are super clean and loved my stay here

dr
Review №29

Gorgeous penthouse with enormous balcony. Rooms, beautiful and well maintained! Thank you

Wa
Review №30

Its a Radisson what else do you expect? Excellent hotel, great ambiance and great staff. Conveniently located and easy to find. If youre in Cape Town and need a place to stay that ticks all the boxes then the Radisson will have you covered. Would definitely visit again.

Li
Review №31

Oh my God 8m highly impressed very clean friendly stuff I was more than welcomed I lost the door key and were replaced without any altarcation next visit will book there again thank you Radisson Blu for having me

am
Review №32

Amazing birthday night with friends great spot for light meals cozy for the winter vibes

Mi
Review №33

A few vegan options on your menu would be nice though.. service and friendliness was 💯

Yu
Review №34

Very secure place for a holiday. On the edge of the Atlantic Ocean. V & A Waterfront 3min walk from there

Da
Review №35

Lovely building, nice and warm. Only 1 lift is working though 🤷🏽‍♂️

aa
Review №36

Beautifully decorated, good space, however a microwave would be helpful and larger room would be good. Didnt enjoy the two singles beds push into one bed.

Di
Review №37

Can recommend anyone to go and enjoy a peaceful stay at the hotel. The service is out of this world. Manager who checked us in Angelo... You doing a great job. The Manager at breakfast Sandile.... Your consumer care skills are on another level. Keep up the good work my man. Wil definitely visit you guys again in future

Nt
Review №38

Lovely quaint spot in the middle of the bustle. Particularly loved the business lounge area. Great for meetings and getting work done.Lovely, friendly and professional staff.

Co
Review №39

The Hotel seems awesome at first glance. However, once you reach the bar on the 1st floor, you realize that this place is going backwards. The reception reeks of potpourie and then the service sucks.I will never go here again. The beer was hot and the prices were sky high.

Th
Review №40

Nice food and the service was excellent lastly music wow thank you guys had a great time

Xh
Review №41

I Love this place (I will be back), friendly staff, beautiful rooms. Reception Wow missing you already.

Ad
Review №42

We had a really great stay at the Radisson in December. The staff was very nice, attentive to detail, and they added some great personal touches. The room was also very clean.

Am
Review №43

Quality stay. Excellent service with the nicest staff. I felt regal here.

Ch
Review №44

The most amazing hotel ever. Beautiful. Well equipped with everything you could possibly need. Staff is very helpful and friendly.

Cl
Review №45

Great service friendly and helpful staff . Great rooms with amazing beds. Well done.

Gr
Review №46

Very beautiful and the staff a so lovely

Mo
Review №47

Rooms are great but the service at the Piano has left a sour taste.Service was very slow, had two tables: one with just myself and another with 11 pax, sauces took forever to arrive? Food had to be warmed up again? Kitchen ran out of lamb shank? Service was more than slow.

Sh
Review №48

Friendly staff, rooms are spacious and very neat. Beautiful views from the 7th floor rooms.

Ma
Review №49

The rooms and bathrooms are very spacious.Great service from the hotel staff.The service/communication at the pool bar could do with some improvement. For example; if you’re waiting for stock to be delivered from the bottom bar to the pool bar, please inform your guests without them having to inquire.

So
Review №50

Fantastic stay. Clean and comfortable. Great location and friendly, helpful staff. Would recommend and we will be back.

Al
Review №51

Rooms are so big and comfortable.. Its really nice, professional staff, beautiful atmosphere, very relaxing, and just cozy.. I love this place...

Gh
Review №52

Great location. Great staff, they helped us with finding a safari and other tours. In alignment with all covid protocols.

bc
Review №53

Awesome hotelI like so much

Ap
Review №54

We spend Beautiful evening, Highly recommend!

ke
Review №55

A view that rivals many, great service and the cleanest and softest sheets.A few things went wrong but thats why its a 4/5.

No
Review №56

A nice view of some parts of the city...

Zi
Review №57

Loved this place beautiful decor and staff is friendly, will definitely go back again

Sh
Review №58

Stay was lovely but unfortunately the bar and restaurant offer no vegan options on the menu at all. Everything has either meat or dairy in it. So vegetarians aren’t catered for either.

Ma
Review №59

Looks good on value for money. Struct COVID protocol applied

As
Review №60

The hotel is right at the heart of Cape Town, well positioned for the business travellers. Its well located at the corner of Long Street the party zone of the city, for those searching for the night life. Loved it!!

al
Review №61

Not so bad

Pa
Review №62

Great hospitality! I enjoyed my stay.

Te
Review №63

Rooms are comfortable and cozy. I stayed here back in October 2917. For 3 nights ..staff was polite and helpful.. they have very good breakfast spread.. fresh fruits etc.. we really enjoyed our stay there.. I had table mountain view from my room 😍

Te
Review №64

Wonderful experience.

Ly
Review №65

Excellent stay, amazing food and wonderful hospitality.

Ma
Review №66

Awesome beautiful luxury venue at affordable rates

Bi
Review №67

This place is owesome yhoooo the service, the spirit of the employees make you feel. Like you not in the hotel, but home. THANK YOU GUYS KEEEP UP THE GOOD WORK.

di
Review №68

Wooo best

Be
Review №69

Staff is very friendly and my room was very comfortable. I would definitely go there again!

Ra
Review №70

Had a great stay, big room, lovely big bed, so peaceful, great service from staff

To
Review №71

Had the best time ever will definitely go again!!!

Si
Review №72

Beautiful residents, however their food is average. Kitchen staff constantly getting orders wrong. Serving cold breakfast.

Mo
Review №73

4 star hotel ...with ViP suite

Da
Review №74

Really nice hotel, excellent breakfast (ask for the full house omelette). Only downside was the lifts were out of order for a while during the stay which meant a few delays. That was the only downside, otherwise excellent. Would highly recommend.

Ir
Review №75

Exellent holiday and beautiful food business meetings grest

Ua
Review №76

Very quiet and friendly staff. I enjoyed the pork ribs.

La
Review №77

Hotel and facilities on point, staff are extremely helpful, extremely clean and attention to Covid was taken into consideration.

Lu
Review №78

Friendly staff, quality food served and compliance with COVID 19 Restrictions

ar
Review №79

Incredible views, rooms, food and service....

Ja
Review №80

Cant because Cant afford, can only dream

De
Review №81

On the September 20th I had a call out@21:00 for neck,back and shoulder pain.Your guest traveled for 18 hours and wanted some manipulation,stretching and muscle alignment so that he could enjoy his holiday with his family.I received a warm welcome as I arrived and had a friendly conversation while waiting for my client to fetch at the waiting area.Radisson Blu is welcoming,warm and friendly...thank you👏

Yu
Review №82

The one great asset of this hotel is their staff. I have one strong objection. Cape Town is the most Halaal Friendly city in the country. Id like to know from the Radisson management how it is that there are absolutely no choices for Muslim patrons on the hotels menus. In as far as business travel is concerned I would recommend other hotels in the area as this property is most definitely not geared for the business traveller. The business centre as it is described comprises a desk and one monitor. You could easily miss it. They boast rain showers in their superior rooms. I would like to also know how on earth on is supposed to enjoy that when there is no shower door, resulting in one spending up to 20 minutes cleaning up the water from the shower that then floods into the bathroom. A total waste of time. Another factor is that unlike other hotels where even a standard room has a desk and place to work, this hotel does not. I am extremely disappointed with this stay which for me was a waste of good money.In response my review above, I received a response that clearly implied that was not telling the truth and indirectly implied that I should take my business elsewhere. I sent an email to the GM to raise further objection. The Hospitality Manager reached out to deal with my observations and in doing so restored my high regard for the Radisson, which I have utilised frequently over the years. Hence my review of the initial rating. Thank you Mr Charl Schoeman.I would recommend that the person that responded to my initial rating be re-trained in hospitality management.

Go
Review №83

I stayed at the residences within the Radisson Blu Hotel. This is a fantastic hotel located within Cape Town City Central. The Hotel exudes an air of quiet and effortless luxury. It boasts decent restaurants on site with a range of food menus to cater across tastes. Be sure to try out the great coffee in the bar next to the lobby. Overall, I would recommend the hotel for both long and short stays.

St
Review №84

Excellent service received from Receptionist and other staff. Well done!!!

Ri
Review №85

We planned to hold a conference in Cape Town during March 2020, but with the Australian travel restrictions in place, we were unable to keep the bookings. The management of Radisson Blu Hotel was very understanding and allowed a full refund on all of the bookings we made. This is more than what any other hotel had done for us, so we really appreciate it, and because of their generosity, we will continue to stay there for years to come.

Ke
Review №86

Bery nice hotel

zA
Review №87

Trendy bar and good facilities. Great for a decent nights stay with some entertainment.

Fe
Review №88

Great hotel with updated rooms and amenities.The staff is wry friendly and attentive, always ready to offer help and advise. Rooms are spacious with nice city and mountain views and comfortable beds and clean showers.The hotel is within walking distance to the Greenmarket and the sightseeing Hop on and hop off red bus. The area around the hotel is safe to walk during the day but not during nighttime.A free shuttle bus from the hotel to the waterfront and back is offered every half an hour which is extremely convenient. Uber and taxis are also available at the hotel entrance.Great breakfast included!

Is
Review №89

Give yourself a treat, fantastic live your life

Cl
Review №90

Really nice rooms - comfortable and exceptionally clean. The staff at the front desk were incredibly helpful. The staff at breakfast were really slow and I ended up grabbing something from the buffet instead.

Ta
Review №91

One of the few hotels with direct contact with the ocean

Si
Review №92

The best

Ki
Review №93

Clean and stylish

Ma
Review №94

The best view of table mountain

Ji
Review №95

Nice view from my room. Things are near the hotel and have shuttle to waterfront every hour. Convenient N cozy

da
Review №96

Upscale hotel with courteous, helpful staff. Good breakfast, convenient conference rooms. It is located close to the Victoria and Albert Waterfront and provides a complimentary shuttle thereto. If you are so inclined there is some bawdy pursuits nearby.

Ly
Review №97

Excellent in every way from arrival.. Amazing staff, charming, efficient, Pleasant, helpful.... Rooms are a total delight fresh, clean beds like sleeping in a cloud. Phone call to ask you are pleased what more can be done to assist you. We return n return

Sh
Review №98

Classy, clean and cozy🥰

Fo
Review №99

Nice hotel. Good amenities. Room was spacious and so was the bathroom. Nice shower. Helpful staff. Location is good within a 10 min walking distance from the convention center. A little farther away from V&A waterfront but there is a free shuttle every hour from the hotel. I requested a late check out and got it for free. All in all a pleasant stay. Would recommend. Dont know the price as my stay was sponsored by my organization for a conference.

ra
Review №100

Had an awesome weekend. The cleaning lady did a great job, the receptionist made us feel most welcome, the security was well trained regarding covid prevention and the restaurant staff namely Sabree Louw, Melrick Harrison and the chef went the extra mile with the anniversary dessert. The breakfast was amazing especially the fullhouse omelette. We will definitely go back again and again.

Information
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100 Comments
4.5 Rating
  • Address:22 Riebeek St, Cape Town City Centre, Cape Town, 8000, South Africa
  • Site:https://www.radissonhotels.com/en-us/hotels/radisson-blu-cape-town-residence?cid=a:se%2Bb:gmb%2Bc:emea%2Bi:local%2Be:rdb%2Bd:mea%2Bh:ZACPTHRD
  • Phone:+27 21 467 4000
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