Every click of the way was super smooth and effortless. The delivery fulfilment was fast and without any hold ups. Both products were well packed. We noted that an effort was made not to use excessive plastic but rather cardboard, which went straight to the worm farm.

Without question the very finest store in Cape Town supplying the best Japanese domestic items and tools. Apart from Kitchen Samurai everything else is way behind the passion and energy of this amazing shop and its owners.

What great service. Going out of their way to fulfill an order during massive stock shortages. Will defiantly be shopping with them again.

Products are always wonderful quality, and the stores attention to detail is superb.

Beautiful, unique hand-crafted goods. Well worth a visit. Owner is very knowledgeable, offering great travel tips for Japan.

Waza has proven to be a five-star experience all round! The store is an Aladdins Cave of treasure but it is Botha Krugers personal attention to customer service that sets Waza apart.

I did not want to leave! Most authentic Japanese experience in South Africa. Botha and his team are just amazing. Hoping we see more branches popping up soon!

Great shop with amazing Japanese products

Love this online store! Their products are not only of high quality, but theyre just so beautiful. The service is amazing, with all your questions answered.The delivery was efficient, and they kept me updated throughout the whole process. Really recommend this shop for buying specialty Japanese goods.

The custom orders doesnt work. I am still waiting on them to send me an invoice months later. Really poor communication, very disappointed.

Excellent product, excellent service. Next day delivery.

Every detail is thought through, every product known inside and out, and just to walk up the narrow stairs and enter this little piece of Japan in the middle of Cape Town is an experience to remember.

Excellent service from Wazashop, ordering and delivery process was effortless. This is the only vendor in South Africa offering authentic and original Japanese products.

We have been to Waza twice and loved both visits! On our first visit we enjoyed the delicious tea & cookies prepared by the lovely passionate KC. On our second visit we booked for the Sake tasting event which was lots of fun and very informative. The shop is filled with all sorts of interesting Japanese items, service is so friendly and down to earth, it invites you to stay! :)

Great experience! Had to wait a while for my order however this was made clear from the beginning! Great communication from the company, very good customer service and excellent quality!

Excellent speedy delivery. Wonderful products packaged with care :)

Good item, good service

Amazing selection of products, professional service.

Wonderful and beautiful place with a great atmosphere and great products with a unique touch, creativity and elegance. Cant wait to see what future developments and products become available. Tea products are amazing and fantastic value for money.

Absolute all time favourite shop/destination/people. Highly recommend WAZA!

Was helpful entire process and notified me when something changed

Prompt and efficient service

I have not been to the brick and mortar store but I experienced great service on the online shop!

The beautifully packaged glass flower pot arrived within 24 hours, a first for Grahamstown. Thank you very much for speedy, efficient and courteous service and a really wonderful item.

Fantastic products with fantastic service.

Package was lovingly wrapped. The goods were exactly what I expected. Arigatōgozaimashita

I wanted a shiny Japanese knife, and you know what I got? A shiny Japanese knife, and quite quick, too.

Excellent , efficient and so so nice to deal with and fabulous courier service from botha kruger .. and such wonderful products ... cant wait for restock ...really a pleasure... love the shears .. absolutely exquisite !! thank you

I ordered online on Wednesday night, by Friday morning 8AM I had my order. Super efficient and the product is AMAZING

Wish more online retailers would operate like this, the service is super fast and friendly. Definitely one of my favorite places to shop.

Bought from their online shop, brilliant service, owner goes more than just the extra mile to help, amazing experience

Ordered items during lock down, received them today and the quality of the products, the care of their packaging and the owners communication was exquisite. Felt like I was receiving a gift even though I bought it myself.

It was a very pleasant and helpful experience.

Love the online store , have not been into the shop yet. Awesome products with great service and superb knowledge. Bought the S-42 nakiri knife and the kisuke hongasumi santoku. Stunning knifes and extremely sharp, definitely worth a look at...

10/10 speedy order processing/shipping/delivery - i am SO pleased with my new 240mm KAKURI Gikoh Ryoba Saw, all in all top quality product/s.

Products arrived quickly, included were very helpful instructions and the Koji worked perfectly

Wonderful quality products from Japan! Love the products and service exceptional

Excellent communication and prompt service. Very happy.Domo arigato gozaimasu!

Speedy service - neat products. 10/10. Well, 5. Google only does 5s.

Excellent service. Awesome products!

Wonderful online store and a fantastic storefront. Both Botha from Waza and Neil from Kitchen Samurai (who share a space in the JPN Concept Store) are friendly and highly knowledgeable.

Very GOOD

Waza is a treasure trove of surprising and wonderful products. Ask questions, many of the items on the shelves offer more than meets the eye at the first glance.

I love this place :)

What a beautiful little specialist shop, wonderful artisan knives and crockery.

If artisanal handcrafted japanese homeware is your thing (how can it not be) then you will totally lose your mind in this little cove of treasures. Add to that a mind blowingly we’ll informed owner and you have something totally unique. Situated in the new salt orchard development in Woodstock, surrounded by eateries, a coffee roaster, the obligatory (and rather awesome) bicycle emporium, design studios and more. Visit when you have time, I had to drag myself out...

Great service, great products!!

Very friendly, lots of cool imported Japanese stuff to browse. :)

Holding an object in your hands made with love is very special.The prompt delivery also came just in time to make a dear friend very happy, thank you.