Trustworthy and professional. Great customer care. Five stars all the way. I have purchased many items and they are all arrive in impeccable condition. Highly recommend.

NEVER USE - Noleen Kutash will steal your money and deliver you a broken product. Full review post via images.On 13 August 2017 I purchased two Bamileke Stools via Noleen Kutash from Phases Africa. IThe total cost to myself was £1,200 or R23,000.I received delivery on 8 September 2017 and both of the stools were broken, one shattered to pieces and the other with large cracks from top to bottom in multiple places on the stool. The packaging that the stools arrived in was one thin cardboard box, a few pieces of crumbled newspaper and one thin layer of small bubble wrap.After receiving the broken stools I contacted Noleen to advise of the position. She immediately blamed the handling of the items and provided no assurance that she would resolve the issue to ensure that I would receive new stools free of charge as replacements or be issued a refund. Instead, she told me that this was an ‘unsettling experience’ for her to have a displeased customer. From the images and packaging of the parcels it is clear that the stools broke due to Noleen’s negligence in packing them with adequate packing for international transit. As a company that supplies furnishings which are fragile in nature is only stands to reason that their duty as a company is to provide the customer with a functional and intact piece of furniture. The responsibility and burden is upon them to ensure that they package the furniture with the correct international standard of packaging to ensure that is arrives safely and is not broken in transit. If it does arrive broken then the company has failed in their duty to deliver and replacement products or a full refund should be issued. If Noleen had not acted negligently and packaged the parcels correctly when the items would not have been broken in transit even if they had received a little more ‘tough’ handling than normal.So since September I have been sitting with two broken stools which have cost me £1,200 and a business women who is refusing to accept responsibility and provide an alternative. If I purchased the stools again she refused to re-send them with the correct or as she referred to my standards of packing, so they would have broken again and she was not going to send me a refund. I had to wait for the insurance of R10,000 to be paid out to receive an answer from her. On 25 October 2017 I received an email from Noleen stating that the Insurance money of 90% total amount at R9,000 had been paid into her account and the only way she would transfer this money to me is if I accept this payment as full and final settlement of the dispute. See email in this review. This is now blackmail and fraudulent behaviour as the insurance money belongs to myself. She has an obligation to pay me back the R9,000 regardless of any dispute as a minimum. I replied stating I was not happy with her answer, since then I have not received one read receipt and she has blocked international landline calls from the United Kingdom. I have contacted shipping providers who paid out the insurance money and they are appalled by her behaviour and have stated they will try to contact her to get her to pay the insurance money and if not then they suggest to contact the police and try and recover my money via Interpol.Needless to say this has been the worst experiences I have ever had with purchasing from a company, I have two broken stools, lost £1,200 in money and now had £500 stolen from me insurance money. Noleen has profited and taken £1,700 of my money and not delivered any products and is not accepting any responsibility for her actions and negligence. The fact that she has not blocked any contact from myself and has not paid the £500 insurance money is disgraceful.

I always enjoy doing business with Phases Africa whose quality products and superb service are beyond reproach.The owners integrity and care make dealings with her secure and a pleasure. It is a business I can recommend to any person any time and I do.As the owner of a boutique hotel in Johannesburg, I am often asked for a reference by house guests and decorators. Like me, they are content and happy with the service.

I furnished my entire house in Los Angeles and recently my apartment in New York with a wide variety of furnishings from Phases Africa. I have been completely impressed and satisfied with everything from the quality of the products to the customer service. They are the best resource I have found for beautiful, high end African decor. I would highly recommend Phases Africa to anyone!

Visited a friend. Lovely landscaping and visitors centre. Good views and excellent leisure centre. Many eating places across the road. Not easy to find ones way around the estate. More signage would be good like exit!

This place is fantastic. Lifestyle centre has a gym and movie room and wine cellar you can book. Nice paths to walk on. Fiber internet at decent prices.Only issues are lack of visitors parking, and that the guards will call you from a telephone line you cant hear them on because the line is so bad.

Just moved in and love the place. Perfect amenities. Security friendly and helpful. Only downside is that place gets dusty very quickly, not sure what attributes to it.

Very Exclusive, well established, up market living!

We highly recommend Phases Africa Furniture and Décor. I have ordered these beautiful woodturnings and these whimsical fun colonial figures for our vacation home in Sardinia. The customer service and attention to detail from beginning to end was flawless. We also received our goods in excellent condition, and were regularly updated during the shipping transfer. This constant attention, in itself, gave one a feeling that this company remains concerned about all aspects of their business from start to finish.

The estate is too big to cater to all the residents needs. There are too many external visitors who make it difficult to enjoy the place, especially during summer. Too many children loiter around during the day as well as evening.

We would like to recommend Phases Africa Furniture & Décor as a reliable, and trustworthy source for beautiful African products and Art. My wife and I ordered several of their items and everything arrived on time, and in perfect condition. This company provided us with excellent customer service, and went beyond the call of duty to make sure we were constantly updated.

Awesome African furniture and decor! Noleen is very helpful and went over and above for us!

Amazing family living. Safe and secure. Entertainment. Value for money. Close to all amenities.

Very beautiful, close to the mall and restaurants, right by a golf driving range and course. Just the best place to stay in Somerset West.

Very neat estate, which is to be expected for the price of the units and rental amount.The ability to find visitors parking during non-peak hours is quite frustrating, however.

Close to the R44 for those that work in Stellenbosch. Right at the mall, has several amenities. Great security etc. Now if I could only find the mailbox...

This is a really beautiful estate.Most notable amenities:-swimming pool (outdoor, 2 lanes)-lifestyle centre with gym etc-good security-beautiful gardens-stylish interiors of the apartments

An impressive estate. Everyone very much all on top of each other. But done well.

Been staying here for two months and it is awesome.Just want to know if we have visitors over where do they park as here is no visitors parking by my block.

Excellent and secure estate within wslking distance to the beach and shopping centres. Not far from Winelands and 30 minutes drive to the airport. Good accommodation and well cared for estate.

Not your typical security complex. Still too on top of each other and there is a little jack russell that never shuts up. Nice concept though.

Beautiful Balwin Properties complex with pool, gym, restaurant, squash court, Soccer area and views of Mountains and Golf Course.

Amazing small village with tons to do, has a gym, wellness centre, area for kids to play outside and more.

Safe and modern estate! Quiet and clean. Love this place!

Awesome place has just that something you looking for

Awsome...just awesome...mobile car washing...i mean what else is here. Been here for two weeks... still finding golden nuggets here and there.

Very nice estate, well located close to many shopping centres and gyms and fast food outlets.

What an awesome complex with restaurant, gym, 5 a side pitch, swimming pool and more.

Amazing place to live, love the views from out balcony and the price is decent for what you get.

Lovely lifestyle center, friendly environment and also very close to 90% of all amenities!

Lovely and peaceful estate. Minutes away from the beach and Somerset mall

Too many people with too few facilities. The facilities are however 5 star.

Very nicely situated, walking distance from Somerset Mall. Good security and modern looks. Appliances included when renting.

The estate in which I live. 💎 its a diamond. Love it.

Great accommodation and pet friendly with lifestyle centre and fiber facilities

A very relaxing place to live with a cosmopolitan and friendly.

Neat and tidy. Nice layout of apartments. Security can be somewhat ignorant at times though.

World class lifestyle complex with all the amenities.

Nice little estate. Very new and a little sardined for positioning.

Looks OK but very crowded. They do have some nice facilities!

Great area with a nice vibe and very hard to get into

Good parking. Modern office space.

Incredible furniture , professional service from Phases Africa. Thank you

Very organized clean good security and stunning views

I currently reside in De Velde, it is perfectly run and is great for everyone.

Lived here for two+ years. Love it!

So much dust... Facilities are great though.

Unfortunately not shocked to read review below. Had a similar experience. Terrible service and poor products.

Extremely disappointing client (tenant) services from De Velde. Very overpriced and over crowded.

The best place to live, work and play

Clean and neat and the security is excellent .

Its a secure environment where people can live together in harmony

Very good customer service

A bit confusing navigating yourself around the huge estate but looks great and secure

Well preserved estate, with an in-house restaurant

Great development, centrally situated !

Too big a complex for my preference

Gorgeous estate close to beach

Its a nice plc

Nice swimming pool and gym for residents

Not bad at all.

Gorgeous estate and well designed

Butyfull peace of land

Expensive and riddled with crime, kids destroy the property and the AGENTS suck!

Very nice place

Great accommodation.

Great place to live

Lovely facilities.

Best lifestyle estate

Nice looking place

Upmarket and practical development

State of the art apartments

Great apartment space

Well located development

Amazing lifestyle experience

Quality but exspensive

Love living here

Nice expensive residential area.

Stunning place!

Wish we could live here ....

Clean and safe

Awesome complex

Nicely situated

Good facilities

Town on its own

Nice place

Nice community

Awesome place

Awesome place

Good

Great place

Safe, beautiful, convenient

Secure and very Quite

Nice

Good

Best

Awesome

Love it

Amazing

Luxury Estate.