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HOTELIER BEDS
49 Gemini St, Brackenfell, Cape Town, 7560, South Africa
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HOTELIER BEDS

Comments
Ma
Review №1

I bought a double bed in 2018 - there is in fact ZERO AFTER SALES SERVICE.Sent emails, did phone calls but very unhelpful staff.Left messages for the manager which is non existing.The bed is manufactured for a 140kg person but the mattress collapsed under a child of 40 kg.The only answer is, bring the bed in - I paid them a fee to deliver the bed, now I must pay AGAIN to fix their mistakes.

Ph
Review №2

Very bad after sales service, 5 year warranty on a bed that will start sagging within 3 months of purchase and when you complain they promise to come pickup the mattress and just never show up. No communication whatsoever, Ive been requesting for my bed to be fixed for three months now, Im the one who keeps following up and nothing happens.I wish I had done proper research before buying from themI wouldnt recommend buying a bed from the so called factories rather you buy from a well known furniture store.

Ma
Review №3

Dont buy from them. They broke our window with the delivery and refused to pay for the damage. Blaming it on us. The beds arent good quality either. We tried to get in contact with them and they refused to pay for the broken window that THEY broke. WOULDNT RECOMMEND THEM AT ALL !!!As seen below they commented with a contact number - we were asked to send the quote of the window. After numerous calls and emails no feedback was given. ONCE AGAIN THEIR SERVICE IS TERRIBLE.

gl
Review №4

Well priced. Friendly and helpful staff. Dealt with Alvin there.Delivery was promt as well. Product quality good.

Information
7 Photos
4 Comments
2 Rating
  • Address:49 Gemini St, Brackenfell, Cape Town, 7560, South Africa
  • Phone:+27 21 981 4278
Categories
  • Fur manufacturer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–2PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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