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Flora Niche Online Florist
11b Pearce Rd, Claremont, Cape Town, 7708, South Africa
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Ma
Review №1

What you order and pay for from their catalogue is not what gets delivered. I e-mailed to complain and all I got was a reply saying they will look into... But Im still waiting..... A pictures speaks 1000 words - see for yourself. Im in new Zealand and wanted to surprise my Mother as I couldnt be with her to celebrate her retirement due to Covid travel restrictions. So disappointed when she message me a thank you with a picture of the flowers..... I did not order and pay for this sorry looking flower arrangement! Not even 25% of the flowers I paid for!

Ma
Review №2

Thank you Flora Niche! My mother says that the orange roses delivered to her house this morning are beautiful. The large size you sell on your online shop is expensive but definitely good value for money. Thank you for your effort to deliver in the middle of nowhere and for your responsive support via email

Sa
Review №3

Fantastic service!! Stunning flower arrangement!! (& extra goodies 😀)From the other side of the world I could still spoil my sister on her 60th as she so deserves!! Thank you to the team at Flora Niche for making it possible! You are champions! ⭐⭐⭐⭐⭐

Be
Review №4

I was delighted with the bowl of gorgeous flowers delivered to a dear friend in hospital, she was too!! Far more beautiful than the picture that we ordered from. Fabulous flowers and amazing service. We will use Flora Niche in future.

Sh
Review №5

This florist did a fantastic job of getting my order of roses out on time. I am international and worried that it may be an issue but I received a call to verify details of my order. My friend Rosa loved her roses. I highly recommend this florist!

Ar
Review №6

Thank you for the service and beautiful flowers. The recipient was very happy and appreciative.

Tr
Review №7

Emily says the flowers smell delicious! Beautiful. Thank you.

La
Review №8

The bouquet I ordered was exactly as the picture showed and it was gorgeous. The flowers arrived the next day and I was given a variety of convenient methods for payment. It was a very convenient system for someone who doesnt live in South Africa and wants to send flowers.

Ka
Review №9

My mother was very pleased with her beautiful basket.

F
Review №10

What a magnificent bouquet!! Im based in The Netherlands and was able to order a large bright and beautiful bouquet via the website for an old family friend. Almost every member of her family called me individually to thank me for the gesture. Ive been sent pictures of the stunning bouquet by the recipient who was moved to tears. I will definitely be using them in future!

Ro
Review №11

Excellent online service as I live overseas and always use Flora Niche to send flowers to fiends and family in SA. My mum loved her Mothers Day flowers and gifts

Ki
Review №12

Had flowers delivered to a friend when she lost someone close to her. Really happy that it was delivered within 24hrs of ordering from overseas. Very happy with service :)

Jo
Review №13

Really good service on time and beautifully executed.

Su
Review №14

I am in Sydney and wanted to send my Mum some flowers in South Africa but had left it a bit late. However, the service from Flora Niche was great, all very seamless and the bouquet that was delivered was exactly as promised. Highly recommend!!

Ch
Review №15

The service at Flora Niche was very professional. I highly recommend them.The flower arrangement was also beautiful.

Ch
Review №16

Absolutely amazing service. Ordered online and delivered ontime for mothers day. Very happy

He
Review №17

The white roses arrived on time and they were beautiful. My mom loved them.

RU
Review №18

The flowers we ordered from Flora Niche arrived exactly as expected looking great and much appreciated by recipient.thank you Flora Nicheirene and Russell Meyer

Fr
Review №19

Easy straight forward process and lovely roses despite it not being the best season for them. The birthday girl loved them!

An
Review №20

Not a very good experience. There is no way to track your order, and they dont let you know when the flowers are delivered. I ordered flowers and chocolates for my aunts birthday. Placed the order and paid before 8am, and heard nothing from Flora Niche for the rest of the day. I sent numerous messages that went unanswered, and phoned the number on the website at 4pm. They couldnt tell me whether the flowers were delivered and said they would call me back - never happened. I got a one-liner reply in my email the next morning stating that the flowers were delivered. No details, no waybill, no apologies for lack of communication. I paid more than R800 and I dont even know what the product I purchased looked like, when it was delivered or who received it. I will definitely use another company next time. Stay clear.

Co
Review №21

Made delivery request on the day - lovely fresh flowers delivered promptly! super chuffed thanks, definitely recommend their services.

Ma
Review №22

I placed an order for Mothers Day flowers from Australia. I only placed the order on the Saturday before and received a mail saying they might not be able to deliver the bouquet and chocolates until Monday due to a large number of orders. I was pleasantly surprised when my mom recieved the flowers in Mothers Day. Thank you so much it made her day. We have used Flora Niche for other bouquets before and we will continue using them due to their excellent service and amazing bouquets

Ch
Review №23

The flowers delivered were beyond beautiful! Living overseas and knowing that I can send flowers (that will be delivered on time) and that are absolutely sensational, gives me full faith in using Flora Niche for any special occasion moving forward. Thank you for great service and for making people feel very special with your incredible bouquets!

Ca
Review №24

Thank you so much for delivering two beautiful bouquets of flowers in Somerset West for my mum and her friend. I ordered this all the way from Australia, and was so pleased to hear how quickly they were delivered - same day and at such a high quality. I will definitely be ordering form Flora Niche Online Florist again!

Lo
Review №25

An earlier delivery in the day would have been much nicer as the flowers were delivered to an office address after 4pm. I had to follow up to inquire if the delivery would still happen that day. Otherwise flowers delivered were as ordered and recipient was happy. Thank you!

El
Review №26

The birthday girl (80 years) was overjoyed with her beautiful bouquet and I too as it was exactly, or maybe better, as appeared online and was delivered promptly. Easy to order and I will definitely use Flora Niche again. Highly recommended!

Ka
Review №27

Flowers from Flora Niche went to friends celebrating their 58th wedding anniversary. They said the flowers were really beautiful

Ga
Review №28

I I was very happy with the service and the time frame for delivery was amazing. My sister sent me a photo of the bouquet and it looked good. Thank you

Ka
Review №29

Excellent service and two beautiful arrangements for mothers day! I would recommend this florist - they are reasonable and the arrangements are what you see when you order online. Much better than other services available.

ma
Review №30

I live in NSW Sydney and would like to thankyou for the beautiful flowers I ordered for my friend in Cape Town. They beautiful.

Sh
Review №31

Living in New Zealand and having family in South Africa I just know that I can trust our special gifts to reach our loved ones. I am always confident that beautifully presented and awesome quality items will be delivered. Nothing is ever too much of a problem for the team who are willing to help in any way. Thank you Flora Niche always a pleasure to do business with you over all the years. Cheers Sharon - Auckland. NZ

Tr
Review №32

I ordered online from the UK for my aunt in SA. It was easy to do & she said that the flowers were gorgeous! The colours, the blooms, the foliage & the glass vase all received glowing compliments from her. She lives a fair drive from Cape Town, so flowers being delivered to her door was completely unexpected. A wonderful company indeed.

Da
Review №33

Easy order, delivered on time. Beautifulflowers. Very happy wih the services, thank you.

Ca
Review №34

A beautiful bunch of flowers made up for my Moms birthday. Apparently some of the flowers were grown by the owner of the shop, so a really lovely personal touch put into this special arrangement. I live in the UK and they made my order and delivery really easy to do & good value for money. I recommend to use this supplier highly. Thank you

Ga
Review №35

Very happy with the service. Flowers were beautiful.

Al
Review №36

Thank you very much for the absolutely gorgeous bunch of flowers sent to Joanne for her engagement. The white lily arrangement was spectacular,

Re
Review №37

Very efficient in getting the flowers to the recipient on time. Telephoned us in Australia to ensure that the right actions were being taken. Recipient loved the flowers.

Ca
Review №38

I ordered a basket of flowers and a hamper to be delivered to my mum for her 86th birthday.I was absolutely delighted by the exquisite arrangement and yummy hamper that she received. My mum was over the moon! Thank you!

De
Review №39

Excellent! User friendly website, smooth delivery and beautiful flowers. Ill definitely order from them again.

Ma
Review №40

Excellent service as usual, even followed up by a personal phone call.I dont think I will ever use any other online florist. Thank you, all atFlora Niche.

Ca
Review №41

Wonderfully friendly, efficient service. My apologies for submitting the order twice and thanks to the friendly consultants who sorted things out for me. I shall certainly use Flora Niche again.Regards, Cathy Lord

To
Review №42

Beautiful flowers good communication well priced speedy delivery great service and brought some cheer to my recently widowed sister-in-law. Thanks to all staff involved.🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇿🇦

Kr
Review №43

Prompt service. Ordered from overseas and delivered on time by a very friendly courier. Great looking flowers. Have used them before, will use them again!!!

Ma
Review №44

I have ordered a bouquet of flowers and a handcream for a family member in Cape Town.The arrangement was exquisitely beautiful and the flowers very fresh.I am very impressed with your high level of service and will most definitely use your website again in future.All the best and thank you very much.Magdeline.

Sc
Review №45

Have used Flora Niche (from overseas) for many years now and have always had great service from them. The web site is easy to use, and the staff are very helpful if you need to call them. Theyve also accommodated me at short notice several times. Highly recommended.

Na
Review №46

The flower arrangement ordered was superb my colleague was really appreciative as it had her favorite flower in and it was bright and colorful during this difficult time for them it brought some cheer, Thank you and was delivered on time as ordered, thanks for the superb service much appreciated

Gl
Review №47

Thank you, very much, for awesome and prompt service. Our friends loved the flowers. They sent me a pic, and its beautiful:)

Da
Review №48

Thanks guys the flowers were just perfect she sent me a photo of her holding them it made her have tears of joy I will definitely buy from you again thank you very much from new zealand

Si
Review №49

I organised a delivery to my mom from overseas and she was delighted. The flowers were packaged beautifully!

Ju
Review №50

Excellent service and good quality of a variety of flowers thank you will use them again.

Ch
Review №51

Easy order process even if pretty last minute for mothers day. Recipient very happy!

Ke
Review №52

Very pleased with the response and service, delivery was on time and the recipient very happy. Thank you.

Ko
Review №53

I’ve ordered two bouquets. I phoned ahead and asked for it to be made in one. That didn’t happen. I have to be honest, not very professional nor over friendly.

Cl
Review №54

I live in America and my family live in Cape Town. I have used Flora Niche for years and would never use anyone else. Their arrangements and service are wonderful. Had a Christmas arrangement sent to my 83 year old Mother; she said it was one of the most beautiful arrangements she had ever seen. Thank you Flora Niche for making it so easy for me!

Ja
Review №55

My mother was ecstatic to receive such beautiful flowers for mothers day. Thanks so much.

Ев
Review №56

Thanks for your services. My friend was very pleased when he received a beautiful fresh bouquet. The order came quickly, thank you

Ma
Review №57

The same flowers as online and delivered on time, good service and will order for next occasion again from you.

To
Review №58

Thank you so much for making our dear friends 80 Birthday so special with the gorgeous bouquet of Proteas. Delivered on time as requested. Very special thank you

Le
Review №59

I have never been so embarrassed by a flower delivery as I have been with Flora Niche Port Elizabeth on 10 June 2020.I ordered the Country Charm basket on 8 June 2020 for 10 June 2020 (birthday flowers). It was collected on 9 June 2020 by the courier and delivered 10 June 2020 at 18:20.The flower basket delivered was nothing like the order (size and colour) and some flowers were even wilted. See attached photos of the order and the delivery.I will never recommend Flora Niche Port Elizabeth to anyone.

Ia
Review №60

Recipient was extremely please with the quality and freshness of the flowers.Thank you

SJ
Review №61

Fantastic customer service! I live abroad and sent my mom flowers for her birthday. She absolutely loved them. They looked terrific.

Da
Review №62

My sister was very happy with her bunch of flowers sent for her birthday

Mi
Review №63

Thank you for getting the gift basket to Citrusdal ... it was lovely and my guests loved it so very much. Delicious variety of snacks.

An
Review №64

Dear Kazeema and Flora Niche Team, You have really gone over and above in making sure my sister received her flowers after her operation. My sister sent me a photo of the arrangement and it was Super fresh, Colorful and absolutely Beautiful in the basket! Just as I imagined it would be. Your personal interest and service is amazing! Thank you, I appreciate so much what you have done!Kind regards, Annemarie

Ro
Review №65

I bought flowers for my wife on Valentines day. I was contacted to ask whether they can move my delivery to coincide with another delivery in the area, but they will confirm the exact date with me, to which I agreed. I had to then phone them to find out when they will deliver. On delivery, the paid for chocolates was not included and the delivery driver gave my wife his note showing that there is supposed to be chocolates and that the basket of flowers is R400 less than what I ordered and paid for. When I confronted them with this, I was told that I must be making a mistake, but they will investigate. A week later I was told they will refund me, but now Im being ghosted by them.I can confirm that this matter has been resolved and I have been refunded. Thank you Kariemah.

mv
Review №66

Very happy with the quality of the flowers; it looked exactly like I expected it to look.

Av
Review №67

Dont waste your time, they dont deliver. I ordered flowers from Flora Niche for my mothers birthday as they stated on their website that they would deliver on Saturday. I live in the USA and my mother lives in a retirement home in SA which is open and staffed 24/7. My mother received her flowers 2 days later. When I queried this they said they could not deliver to a business address on weekends. Misleading information on website!!! Unacceptable service!!! Dont offer what you cant deliver!!!

An
Review №68

Thank you for calling my mum to read out my mothers day message, amazing service & beautiful flowers, Angela

Le
Review №69

Thanks for delivering on time for Mothers day to my mother in Huis Izak van Tonder in Ladismith. You are very expensive though. While you being in Ladismith district I expected a better price...over R100 for delivery!

Mr
Review №70

I ordered the flowers for relatives who passed away. A beautiful bouquet of white roses in a vase was delivered. I am pleased with the purchase and service because my cousin who received the flowers commented that it a stunning bouquet of flowers.

Sh
Review №71

I placed my orders from Australia for my family in South Africa. Flora Niche will always be my preferred choice and I will continue using them due to their excellent service and fabulous bouquets.

Ol
Review №72

I ordered some flowers and a balloon for my friends birthday, I live in the UK and she lives in Cape Town. She was delighted with the flowers, thank you.

Ma
Review №73

Highly recommended as everything proceeded so smoothly and the flowers and card were beautiful.

An
Review №74

Timeous delivery and high quality flower arrangement - thanks!

Ch
Review №75

So happy with my order. Thank you very much. It was prettier than the photo.Well done!!

Ni
Review №76

Multiple times throughout the year I get my fiancé flowers. I have been struggling to find a location that delivers beautiful flowers and in a timely matter of the day. My fiancé received a gorgeous bouquet of sunflowers for our date the other day and they were absolutely perfect! Thank you for making her day! I will certainly be using them again!

Ro
Review №77

Thank you all at Flora Niche Florist, at the start of ordering for me it was the very first time doing Internet transferring. But on my phone I did well.Thank you for the pretty flowers sent on time and at the right place. My fiancee was very much surprise and happy.Will make use of Flora Niche Florist again in feuture.Roelof Gouws

Mi
Review №78

I followed up the day after the flowers were meant to be delivered. They confirmed an error on their side and delivered that day. Their response was prompt to fix the error but it was only after I brought it to their attention. More importantly the desired effect for this order was largely lost, but I suppose these things do happen. According to the recipient the arrangement was very nice

Na
Review №79

Embarrassed! My grandmother passed away from covid. With the restrictions we could not attend the funeral. In my darkest, most emotional and painful state, I ordered flowers. Flowers that would represent my ma and what she meant to us. NOTHING like what I ordered.I wonder Flora Niche will you send the correct bouquet and or just post a reply of deepest apologies to appease.Dont post that this is unacceptable or that you are sorry, or blah blah blah. Refund or send the flowers I had ordered.

Ca
Review №80

I ordered a bunch of flowers for same day delivery this morning from the Nederlands.I was amazed to get an update from the recipient an hour later that they received the flowers.Exception, super fast service! Pleasantly surprised and will highly recommend you guys!Thank you so much!

Ca
Review №81

I ordered a beautiful array of flowers , it was delivered on time and the recipient was delighted . I struggled to order via the more popular online flower delivery service . I discovered Flora Niche via a google search . Website was easy to use , payment process was easy. Will happily use Flora Niche again.

Ta
Review №82

Poor quality flowers and customer service. Not worth the money paid. Overpriced and insensitive customer service. Will never use them again.

Sh
Review №83

I payed per eft and being at a different bank it meant that the money would only show the next day.I also sent a payment confirmation yet I received more than one email telling me that I should pay as they havent received payment.The Flowers was beautiful and colorful just as I ordered. The Recipient was very happy.I find that for the size it was a bit over-priced.

Se
Review №84

Ordered online from the Uk the day before and flowers arrived that next day for my mom’s birthday! Not cheap but worth it. Well communicated and mother very happy with the quality and display - would order again

Si
Review №85

Found this company in a google search for same day delivery. Confirmed same day available on their site and chose flowers to be delivered with specialist chocolates. Flowers didnt arrive same day. I whatsappd, emailed and phoned the next day. Phone call was picked up and delivery promised that afternoon. Flowers received dead! Chocolate was poor quality (generic supermarket chocolate), my gift card/message was not included. Tried to follow up with the florist and no response. Bad Bad Bad.

Ar
Review №86

Great service, amazing flowers, highly recommended!

Le
Review №87

Service from Flora Niche is very accommodative and they were willing to make special arrangements for delivery. The flowers were also very much appreciated by the recipients and looked great. They can be recommended without reservations.

Re
Review №88

The online service is very user-friendly. The range of flowers/bouquets are absolutely stunning and vast. The delivery service is excellent. I will highly recommend anyone to order flowers from Flora Niche Online Florist.

Ly
Review №89

Absolutely beautiful flowers delivered in perfect condition. The recipient was over the moon. Great value for money

Wi
Review №90

Always lovely flowers wide range of choices for each occasion.I have been using this service for several years now

Ri
Review №91

The flowers were absolutely beautiful!!! Thank u sooooo much! Will definitely use u in the future again!

Le
Review №92

Fantastic company to deal with. Sending flowers from America and you never know how it will turn out. They have consistently exceeded our expectations. A happy mother in South Africa makes up in a way for not being able to be with her on her birthday or mothers day. Thank you!!

Ch
Review №93

Excellent service, will go that extra mile to ensure your loved ones receive their order.

ba
Review №94

I was dreading undertaking the task of sending flowers, across the globe ... Flora Niche did NOT disappoint .... magnificent, fresh, colorful flowers .... the online ordering process could not have been easier. 10 ⭐️‘S for this fabulous establishment ! 🌷💐🌺

Ma
Review №95

A really beautiful arrangement of beautiful flowers delivered on time and gave huge pleasure to the recipient! I highly recommend this florist!!

El
Review №96

Beautiful flowers delivered to my friend with a lovely person delivering them. Very satisfied all round.

Ba
Review №97

I live in the UK and always use Flora Niche to send flowers and gifts to my family and friends in Cape Town. The service is excellent and 100% reliable and the flowers are always of the highest quality and last a long time. It means a lot when I am so far away to know I can trust a beautiful delivery to my loved ones.

Do
Review №98

User friendly site - quick, efficient and on time delivery.

Ro
Review №99

Quick & Simple. Arranged delivery from Ireland and the process was very easy. Thank you!

De
Review №100

Very satisfied with the quality of the flowers and the prompt service.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:11b Pearce Rd, Claremont, Cape Town, 7708, South Africa
  • Site:https://www.floraniche.co.za/
  • Phone:+27 87 551 1430
Categories
  • Florist
  • Flower delivery
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as women-led:Yes
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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