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Planet Fitness Brackenfell
Brackengate, Brackenfell South, Cape Town, 7560, South Africa
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Fa
Review №1

This gym has all equipment you need. Fantastic classes if u interestedNot over populated... covid protocol applies

Ca
Review №2

I used to love the gym....but I am deeply disappointed. We have to stand in a queue outside in the wind and rain for 40-60 minutes every day just to get inside where a staff member will say thank you for your patience. Its winter and we get sick. I was off sick with a nasty flu for 9 weeks after standing outside 4 days a week for 40-60 min at the time to gym. The machines are not as well maintained as they say. I complained about it and they said that they will look into it. Not good enough. I am a member since 2018. We have asked for an appointment system. NOPE sorry we still have to stand in a queue. You guys want us to pay almost R 500.00 p/m for a service we can only use for about 25%. Not fair.

Ru
Review №3

Great facilities and proper covid protocol

Ol
Review №4

I go there weekly it’s a very great gym, it has tons of amenities, showers, steam rooms and various gym equipment to meet anyone’s needs.

Bu
Review №5

Neat with a variety of gym equipment to choose from. Very well maintained, the place is not even crowded.

Se
Review №6

The worst experience everClosed for 2 weeks and didnt even get a discountCant even help fix a problemJust dont join please!!Update: they are even getting more worse notMost useless customer service and cant even help me when they steel my money!

le
Review №7

Outdoor open Zumba class at Planet Fitness Brackenfell was of the chart💥👊🏽

Mo
Review №8

If you are a working person and have limited time to be active, dont join. The gym has a line outaide of the door most of the time making it impossible to go to the gym during your break.

Pa
Review №9

Amazing new gym. Staff is amazing

JO
Review №10

Equipment well maintained. Regulations followed. Plenty of parking.

Ni
Review №11

Really lovely. Completely new equipment, spacious, less people and Cafe, they actually have a running track, so cool. change-rooms/toilets are really well set up, and private. My highlight as everything about Plattekloof branch is horrible. Bathrooms change-rooms are terrible and cardio floor no ventilation, stinks. Just a better experience that I enjoy at this branch

Ri
Review №12

As with many other Planet Fitness gyms this one is great. Staff is generally very helpful especially since this is not my usual branch and the layout differs slightly. I do however think that cleaning and sanitizing of weights especially during peak times can be improved upon, something that I have noted to be very well managed at other branches. This will ensure faster turnaround for used weights to be placed onto the racking again and ready for use. This can be achieved by having staff available in area to continuously clean. The gym does get busy from 4pm onwards which is normal. They also do not have a track or pool but most of the normal equipment which you find in other branches. Definitely a nice gym if you are in the area. As always just my opinion.

ro
Review №13

New facilities and very friendly staff. Definitely recommend.

Ne
Review №14

The service was excellent and the person who was helping me and my son was amazing ❤️❤️❤️ I feel like she was just sent to us by God ..... She is really a social worker and I believe my son is going to enjoy everything about Planet fitness

Ma
Review №15

Disgusted in the way I was was dismissed. I totally understand that with level 3 only 50 people allowed inside. Im from Southern Suburbs and work in Brackenfell. For the last 2 years Ive being going in my lunch hour. normally the gym is empty and quite now that people are on holiday and students still at home there has been a 90% increase of people at this time. Now I have to queue for 30 min and more. Why could they not plan properly. Im not expecting them to roll out the red carpet. Im now unable to gym and had to cancel my contract. What irritated me even more is the attitude of their manager who sent is minions to speak to me. You guys suck. So sorry.

Be
Review №16

I will definitely join them

Am
Review №17

Hygienic its very healthy lifestyle their stuff and management are good

De
Review №18

Friendly personnel, hygienic gym and very strict follow strict Covid rules.

We
Review №19

The gym was extremely busy during higher levels of lockdown which caused queues outside. I initially wrote a bad review, but decided to correct it, because I am extremely happy now! Very nice gym

Co
Review №20

Its a good gym

Ci
Review №21

Friendly and helpful staff. Modern equipment with a wide range to choose from. Ive been going for 3 months and always feel like a valued client there.

Ma
Review №22

Great gym, modern equipment. Can get very busy over peak times.

na
Review №23

Its amazingly delicious.they know what they are doing.the nail technique is EVERYTHING

dy
Review №24

Latest equipment and friendly service, only needed a pool.

Ir
Review №25

Cable machines are always unevenly tensioned which cause muscle imbalances.

Li
Review №26

@planet fitness Waterkant Cape TownPoor communication! Utterly disappointed with the service and you have to go through a call center to log in queries. You spend no longer than 2 minutes on call and you get cut off! They expect you to sign up on the spot, my advise is to ensure you read through your contract thoroughly before signing up!

Ch
Review №27

Love this gym. Very neat and clean. Have great safety protocols in place and very friendly staff

Na
Review №28

Very friendly staff gym looks amazing

we
Review №29

Good gym, really enjoy gyming here. Clean and friendly staff

Wa
Review №30

Really impressed by this gyms staff members, decent quality equipment but circuit is very small

Ti
Review №31

Awesome equipment clean gym, covid compliment.

Si
Review №32

Great facilities, had a good session.

vo
Review №33

Completed my first 15 days and received a gym bag. Awesome.Phillip who convinced me to register did a great jobBeautiful, Le Mesa took time to show me what excersizes would be beneficial for me.The team Brandon, Kyra and Tristan will always great me with friendliness.Great place indeed

Re
Review №34

Prices are affordable for the quality of the gym. Top class equipment, dumbbells and plates. All you gyming needs will be met here with their wide variety of equipment, classes and other facilities.

JJ
Review №35

I simply love the staffs friendliness and they always have time to listen to me when I enquired about something

Ad
Review №36

Started out great, but lately it seems the owner tries to save on his electricity bill by switching off aircons. Feels like training in a sauna...

Na
Review №37

Friendly and very assisting staff. Good vibe, and excellent machines. Love that has so much space. Very clean.

St
Review №38

Top class ,friendly staff with excellent customer care attitude. CONRAD SPINNING INSTRUCTOR TOP CLASS

Jo
Review №39

I visited their its a wonderful gym enough equipment sanitizer my honest opinion is very safe

Ab
Review №40

Burning is fun. I love it

Go
Review №41

Friendly staff, great facilities and COVID protocol adhered too. Thanks Planet Fitness!

Ka
Review №42

Its always a fun experience

Co
Review №43

The Manageres is an awsum person and is worth a million stars. Friendly staff at reception and curtioously I was amazed by all of this and the club as all you need that is new and clean. Well done.

Lu
Review №44

The place is amazing and spacious, even if it seems full, always able to have a proper workout...love the place.The only flaw is that they dont have a Pool...It would have been 5 Star Arena

St
Review №45

My favourite Gym!

Be
Review №46

Great gym with everything you need, staff are friendly and equipment are clean.

Ed
Review №47

Weights section is always busy.

Ve
Review №48

Nice Gym

Wa
Review №49

Honestly just dont join. Both my girlfriend and I have been struggling to cancel our memberships for 3 months now.They wont let you cancel when you request cancelation, theyll just throw a cancelation fee in your face whether the contract is up or not.They will also increase your fees due to inflation before your contract term is up despite having signed differently.They also will not let you know that your contract has expired despite the contract stating they will.Their call center is also absolutely useless, and they will not provide evidence of previous issues logged despite giving an email notification with a reference number.Honestly theyre just crooks - stay away.

Du
Review №50

This is the place to be. Friendly staff perfect for everyone;young old fit unfit nd the staff knows what they are doing.

Ky
Review №51

Awsome gym friendly staff and all round good place to get in shape

Fi
Review №52

The best gym by any other gym. Neat clean and love management. Always helpful and caring......

so
Review №53

Very good and very cheap

Ta
Review №54

Amazing facility

AJ
Review №55

Its a good gym. No complaints other than I would very much like to scan my own tag upon entering, instead of having to hand it over to them to scan it when the infrastructure is clearly at the rolling gates to allow this. Virgin Active is better in this regard.

Ad
Review №56

Nice training facility little bit cramped on the upper deck

Mi
Review №57

This new branch is amazing, new equiptment and the track running around gym is really awesome!

WJ
Review №58

Large gym, plenty equipment, indoor running track, friendly, helpful staff.

un
Review №59

Everything I imagined the place look great

Ma
Review №60

Helpful, affordable and profesional

An
Review №61

Gym with modern equipment. Covid complient. Absolute pleasure to work out in this Gym.

Di
Review №62

Definitely recommend this gym.

He
Review №63

Good layout of workout areas and sufficient equipment.

Si
Review №64

Everything is just right

De
Review №65

I joined in November. The gym is clean and lovely. The staff is fantastic and extremely friendly. Would recommend the gym to anyone new look to join a gym

Lo
Review №66

Doesnt have that much activities besides the usual.

Ra
Review №67

Great gym, clean, friendly staff.

He
Review №68

Spacious, large variety of equipment and helpful staff

Jo
Review №69

Grear place for a good workout

Co
Review №70

No assistance at all on the gym equipment or staff checking if equipment is used properly. I should not have cancelled my contract with zone fitness....much more experienced fitness experts at zone and more professional advice given. I see so many people not using the equipment correctly and there is no one around to assist...staff are just standing around chatting.....and pf employs such young staff that have no manner in which to deal with older people.....you actually dont get expert advice on how to train to lose weight...they cannot even give you a proper program. They admit they dont have enough experienced people. I only attend this gym because Im a discovery client if discovery opens this to zone fitness I will go back there.

Al
Review №71

It has everything that one needs except for a pool.Staff has always been friendly to us since joining 3 weeks ago.Great place for a family workout session.The coffees not bad either.

Br
Review №72

Beautiful gym. Always helpful. Great classes. Yoga and Sunday 50 shades. Go try it. I dare you.

Li
Review №73

This is the best gym I have been to, honestly. I love going there! Its massive and so spacious with several sections for different exercising types. The top floor has all the weight training with a closed off room for cycling classes and a running track that goes all the way around the entire top floor. The bottom has all of the cardio machines such as stepping machines, bicycles, treadmills etc. There is also a womens section where women only can train in a bit of a secluded area, which is very comfortable for someone like me who likes to workout in private.

Ly
Review №74

Great gym. They have everything one needs to transform your body and mind. Just a pity there is no pool. I joined anyway.

We
Review №75

Great gym with quality equipment. Friendly staff to.

Je
Review №76

It is clean and new,I really hope it stays like that. I really am enjoying the heated yoga classes, the yoga coach gives an excellent class. The individual showers are very roomy, about 1.5m square, with a really decent shower spray.

An
Review №77

Just love this gym

al
Review №78

Excellent gym.. Great staff and equipment as well as indoor running track.. Only downside is no child care facilities

Nu
Review №79

Best workplace ever

el
Review №80

Planet fitness on steroids! Amazing branch with so much to offer but the location a problem! Wish for one closer to Durbanville

Wi
Review №81

Really friendly folk and equiment in good condition. Great work out.

Gh
Review №82

Does not consider members needsPoor class instructors in terms of knowledge and experience

Ly
Review №83

Its a stunning gym. Offers many diverse classes. Love the running track with a stunning view of Table Mountain.

Ke
Review №84

New brackengate branch is really good. Spacious, has got an indoor track and cross fit section. Really enough to make you addicted to working out.

Ki
Review №85

Machines in weight section are super flimsy almost too light for a weight section. And all the equipment is on top of each other for a new member finding the right equipment is a nightmare. Not to mention Invasion of space. Think they need to uitalise their space better.

Da
Review №86

What a fantastic experience!!

Br
Review №87

Clean, great place to train big ups too the management. Your doing a great job.

Li
Review №88

The place is clean, the people who work there are very helpful and friendly.

Va
Review №89

This is a world class facility with very friendly and Helpful staff. Really love this gym

am
Review №90

Like the decor and the vibe

Ja
Review №91

Nice gym. Good variety of weights. Can be more strict of enforcing gym etiquette

Ja
Review №92

Very friendly and clean Gym. Check out the Zumba class on a Monday - Awesome Instructor

Th
Review №93

Brilliant experience. Staff is super friendly and helpful and the facilities are top notch

Ch
Review №94

Excellent staff. Clean and safe facility

Wa
Review №95

Noice

An
Review №96

Very good gym, and I love the variety of classes offered. Friendly staff and a great variety of options.

Mi
Review №97

It looks amazing inside and the staff be friendly

Mo
Review №98

Great vibes and great opportunity to get them gains 🏋️‍♂️... new equipment and very clean, great staff assistance

Ma
Review №99

Front desk great, but the rest of the staff seems unhappy and not really excited about their jobs. Training seems to be lacking. The gym itself is small, but is nicely laid out. The vitalty check-in site can be modernized and a pool would have been great...

De
Review №100

Well, its a gym. All the equipment you could need AND most importantly, a steam room 👏 wish it had a pool though

Information
100 Photos
100 Comments
4.2 Rating
  • Address:Brackengate, Brackenfell South, Cape Town, 7560, South Africa
  • Site:https://www.planetfitness.co.za/
  • Phone:+27 21 900 7400
Categories
  • Gym
  • Fitness center
Working hours
  • Monday:5AM–9PM
  • Tuesday:5AM–9PM
  • Wednesday:5AM–8PM
  • Thursday:6AM–6PM
  • Friday:6AM–7PM
  • Saturday:5AM–9PM
  • Sunday:5AM–9PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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