Great overall experience. Definitely lived up to expectation. Friendly, helpful staff.

Loved the sneaker I got at the store

High end store with high end service. Pricey.... but that is to be expected.

Gucci is always amazing. Friendly staff good shop.

Great customer service

Devine. Pity they didnt have sizes I was looking for

Did not enter but if you have the cash it would be an amazing experience

Good customer service

Always lovely to.pop.in

The Manager Celeste Hawkins was an absolute pleasure to deal with. Tha store is a credit to Gucci. They went out of there way to replace a watch strap. They scanned the globe to find the right part. Thank again for impeccable service.

Shocking customer service. Sales assistant super rude. Asked for a certain sneaker style, not in stock. Ask for mules, not in stock. Rudely advised they’re last seasons, like I should know this. But they’re still on Gucci’s EU website. Clearly I know the brand. I was wearing Gucci Ace sneakers but totally snubbed. I’m a visitor to South Africa, disgusted. I am a customer, if you don’t have a certain thing, try to help me find an alternative. Louis Vuitton on the other hand, exemplary service as per all their stores worldwide.

The client advisors are great and helpful 👍

Recently 2 bags were purchased from this store and I can tell you there was zero assistance or service. My wife had to walk around the store and look for what she wanted, take the bags off the shelf Herself and even though there were staff she was ignored.Only when she was at the counter to pay did everyone jump into action and then start with the service required but by this time all she wanted was the 2 bags! This kind of service at a Luxury store should be embarrassing for you.I could not believe this could happen but then I see it has happened at the same store many times when looking at the reviews.So disappointed.

Excellent service.

The man mos sommer followed me arround as if he is thinking i am goin to steal.

Always good service, even if your just browsing.

Hi im in south africa cape town, I would like to order gucci leather laceup sneaker size 5

Nice i like what you sell costy but the quality is super and on top of its

Good service and they are very happy to help you

Best experience ,service wiseAnd everything on point,quite happy

Elegance

Very good boutique to be around cape

Lit man good services

Epic...

My favorite bag

My favorite brand ,,like the shoes,,bags

Good

LIT FAM

Amazing service!!!

Good

Great Service

L I T