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Plumstead Electrical (Pty) Ltd Group
Tramways Village, 89 Main Rd, Diep River, Cape Town, 7801, South Africa
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Comments
Na
Review №1

Cheaper than Builders - found same light fitting for R300 less! Also good variety and they also stock whatever fitting they have on the floor, so no waiting! Very helpful assistants too who are efficient and friendly! Better than Zebbies and Aurora too.

La
Review №2

Its great to be able to order from my favourite lighting shop without having to leave the house. I received the same great, quick and friendly service as in store! Thanks for the amazing service!

Pa
Review №3

Place for parking, bug and spacious, more than likely have what you want as they stock more products.

RV
Review №4

Great prices, willing to go extra mile to help you out!

Ro
Review №5

Excellent service. Good value.

Br
Review №6

You can normally find anything electrical here, definitely my go to supplier. More often than not there is a queue but nothing too hectic. Prices are great as well.

Ke
Review №7

Whole sale supplier for most electrical needs. service is average but better when you preorder for collection and as a business definitely pre order or you can waste alot of time.

Ja
Review №8

Effective and fast service, good prices and awesome stockholding.

Ma
Review №9

Sales agents know their products and ask pertinent questions to find your needs. Practiced sales process which is very efficient.

Sa
Review №10

Quick stop here for some buzzbars. Only needed a few teeth, and they were happy to sell it to me like that.

De
Review №11

Quick and precise u get what you want

He
Review №12

Good service and friendly staff.

St
Review №13

Always a long slow queue. Staff do not appear to give customers their full attention, easily distracted. Not uncommon for a sales person to get whisked away to help another customer or disappear for ages.. Be prepared to wait, and wait, and wait....But variety of goods is great and they will try and source if they dont have. Maybe thats why one has to stand in such slow queues

Mi
Review №14

Good wholesaler Good friendly staff and management

Ro
Review №15

Can become slightly busy at times .whenever I pop In for something the staff made me feel valued 👍

ki
Review №16

Was asking for a particular item and was told go somewhere els.. No interest in helping at all.

De
Review №17

Great selection, but service and friendliness is non existence. No one acknowledges you stand at the counter and you have to wait ages for someone to help you.

je
Review №18

Fantastic team and great expertise. Service is fantastic.

Le
Review №19

Wow. What customer service from each individual. As a female who is not articulate with my electrical needs, they were patient and never made me feel incompetent. They listened to my needs and suggested various options. I cant wire things so they have a service (minimal cost), and do it for you. Thanks so much to all involved in getting a reptile heating pad working as well as a heat lamp for chicks not snakes.

ab
Review №20

Knowledgeable staff, well stocked, Q can take long at times.

Ji
Review №21

Huge range of electrical and lighting options. They go the extra mile to help, and offer great advice.

Iv
Review №22

Good, fast and friendly service, with a wide selection of lights.

Eb
Review №23

Awesome service. Quick and professional.Even told me how to fit my item

Ba
Review №24

Understaffed both for handling calls and in the shop. Often have to queue.

Cr
Review №25

Very slow but this i think is because of lockdown and skeleton staff.. otherwise staff are very helpful. Well done to Brendon for finding the globes i needed as the stock was not in its designated place. Thanks.

Li
Review №26

This is a great shop and the staff are efficient, friendly and knowledgeable. However, my experience today was marred by the lack of control over social distancing due to unnecessary crowding There should be a limit to the number of customers admitted at any one time and the excess should be politely asked to wait outside. There were also no screens protecting the staff from their multiple encounters with the public.

RO
Review №27

Staff very helpful and polite

Ed
Review №28

Good selection of household electrical fittings such as lamps etc

Fr
Review №29

Excellent as ever. Good quick efficient service and ques move quickly to service area.

Se
Review №30

They have almost everything you would need from an electrical place. Great selection of lighting for all rooms. You can even get free coffee if the machine has water. I wasnt so lucky today. Free parking.

Le
Review №31

Service is sometimes a bit slow, but it is always excellent.

Cl
Review №32

Goods received in good order and condition. Subject to goods return policy. Available on request

Va
Review №33

We were rather disappointed at the selection in the showroom, a hardware store franchise had a bigger variety of light fittings. The prices were also more expensive for the same items found elsewhere.

To
Review №34

Always efficient, friendly service.... If they dont have it.... theyll get it!!

Fr
Review №35

Excellent service.

Sa
Review №36

Good variety - fair prices

Jo
Review №37

Super unfriendly and downright rude lady at the refund desk, i would be mortified to know i had an employee like that working for me in a customer facing role. I do not mind waiting in a Q to get my stuff, but to be outright ignored, no thanks.

Da
Review №38

Good looking light fixture at a very reasonable price.Also have a great general selection of electrical items.Very reasonably priced.

Ne
Review №39

Good range of affordable lighting options

Pa
Review №40

Any electrical issues or looking for parts, they have it...

je
Review №41

Very good service!

Ge
Review №42

Good service and friendly staff and great prices

Jo
Review №43

They cannot be bothered to post on Google that they are closed on 30 December. Three cars arrived while I was there. Poor communication.

Ph
Review №44

Friendly, good selection in stock.

Ma
Review №45

Roland was such a huge help!!!! Im new here and he made me feel right at home. The rest of the staff were very courteous and fast! My new go to place for electrical needs!

Ga
Review №46

Always friendly and well priced

Se
Review №47

Bad customer service

De
Review №48

Phoning them ,hang on for 15minutes my airtime deplete. Very bad telephone service.

Zo
Review №49

Queues too long.This was BEFORE lockdown.Many visible staff looked like they were attending to internal business rather than manning the sales points.

Be
Review №50

Good service. In, out and on my way.

Ch
Review №51

Cr*p customer service. We wanted to buy a product with that the desk agent could not advise on a delivery date and it was nearly impossible to persuade them to take our contact details to make us aware when the product became available.

Ro
Review №52

The ocassions that I have visited this store, I have received very good service. Product offerings is great. Also received a good discount at that time for the 15 LED lights purchased. Parking is right outside the building. I suggest you go here early in the morning as they do get very busy.

Ma
Review №53

Great place and great prices

JE
Review №54

Top notch

Al
Review №55

Reasonably priced and good service. Just check the quantity of products you purchase before leaving the store. They dont count them well despite double checking.

Mo
Review №56

They have some gorgeous lights and fittings. Place gets very full but nice.

Am
Review №57

Great buying experience, some staff know exactly why they are there like Karl in sales, great jobs guys!!!

Ma
Review №58

Always pleasant service and friendly staff.

Ta
Review №59

No response to emails sent, no telephone etiquette, you get cut off or put on hold while you are still trying to explainiwhat you need, or if you actually happen to finally speak to someone.. its the wrong department, the person you the ACTUALLY have to deal with is off from work and someone will call you.. and this never happens..

Sa
Review №60

Not a great selection and staff were not helpful in recommending an alternative. In fact lied and said Eagle lighting were closed at 1 pm! They were actually open til 3 and had a much wider range.

Jo
Review №61

They have a wide variety of products but sales assistance from lady who dealt with me was dreadful. After being called over to her she took a phone call and after 5 min of that, putvthe phone down and started messaging someone on her cell. When i asked her if she was going to help me, she reluctantly produced an invoice so I could pay. Not the 1st time I have had this type of service here

Mi
Review №62

Checked shop hours - said you close at 5pm and drove 10km to find the doors shut at 4h30. If your hours are new because of Covid please update your hours on the web.

Ta
Review №63

Excellent service from Ronecke Wagner. TOP NOTCH

St
Review №64

Generally long queues with loads of people on the phone and maybe only 2 or 3 people getting helped at a time depending. Best to phone before and make sure they have everything than wait in the queue to be told they dont stock whatever you after

Je
Review №65

The best.. Luv shopping @ plumstead elec.. Good stock range..

Sh
Review №66

Good service good people

Ui
Review №67

Amazed to see good service still exists thanks to the gentleman for product knowledge and the smelling cashierThanks

ma
Review №68

A very busy store.Place your order in advance to get the fast & friendly service

IH
Review №69

Good service..could not help me but directed me to someone who could.

Tr
Review №70

A good place to go! Well stocked and friendly staff..

Al
Review №71

Efficient, friendly and fairly priced.

Ch
Review №72

Knowlegable staff. Good service. Wait is sometimes long in queue. Usually very busy.

An
Review №73

These guys have a great range of electrical components, including items that are difficult to source elsewhere, even at the bigger hardware stores. Will definitely be back.

Si
Review №74

Great place, massive variety

Wa
Review №75

Dont expect them to answer the phones anytime soon !!!!!!! 10 min on hold waiting for a price ......

Ab
Review №76

I always get good services at Plumstead Electrical I have been buying from then since 1976 when they where small place in Plumstead

Be
Review №77

Very helpful sales staff, wide variety of fittings etc to choose from.

Je
Review №78

Pretty good. They basically have anything electrical related.

Wi
Review №79

Excellent friendly service

Ph
Review №80

Plumstead Electrical has friendly and helpful staff. They stock a selection of electrical goods that are well priced.

Na
Review №81

All your electrical needs under one roof staff very helpfull lots of parking

Ma
Review №82

Good selection, good prices, knowledgeable staff. Not appliances but lighting as well as other electrical equipment.

Ge
Review №83

Inexpensive and u will find all u need under one roof.

Ma
Review №84

Clearly Plumstead Electrical are doing fab bussiness from Eskoms blackouts as they had absolutely no interest or desire to help me obtain an inverter

ei
Review №85

Wonderful selection of electrical products... Wonderful staff

Nd
Review №86

They have a good service and they treat well there customers

No
Review №87

Prices competitive with great service from Shaun

Ma
Review №88

They give me best price quality materials everything is organised keep up the good work.

Bo
Review №89

Parking space always available Customer service is good prices are fine. Have most of your lighting needs in stock

Ch
Review №90

Super friendly and great prices. It does feel a little overwhelming if you dont know how the system works, or where to stand.

Mo
Review №91

This place has friendly service and a wife variety of electrical items.

Pe
Review №92

You can ask for advice and the guys are willing to help you which is great!

jo
Review №93

Great service.

ya
Review №94

This place have everything you need and at a good price

Ch
Review №95

A great place to purchase electrical contractor supply and lights and lamps

Fa
Review №96

Conveniently situated just of the main road with loads of parking. Staff are helpful and friendly.

ma
Review №97

Good prices, good range of products...not always the fastest or friendliest service though..

Ri
Review №98

Friendly service and great range of lighting product but awkward payment process

Br
Review №99

Best prices and advice, biggest range in Southern Suburbs!

Cl
Review №100

Well priced for the public. Didnt have all the stock I needed as suppliers were closed over the festive period and they had run out.

Information
84 Photos
100 Comments
4 Rating
  • Address:Tramways Village, 89 Main Rd, Diep River, Cape Town, 7801, South Africa
  • Site:https://plumsteadelectrical.co.za/
  • Phone:+27 21 715 3151
Categories
  • Electrical supply store
  • Electrician
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–1PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Credit cards:Yes
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