Fantastic online shopping experience. Great service and amazing wines delivered to your doorstep! With zero delivery fees! The best place to shop wines and spirits in SA.

Logged in to see the progress of an important order, only to see that it had been cancelled!? There was absolutely zero communication with me regarding this.*Cybercellar still fail to understand the importance of customer service and communicating with customers.And simply saying place the order again does not qualify as other options!!

No service. Ordered 3 days before lockdown, still didnt receive my order despite daily messages its on the way.PATHETIC.I live in Johannesburg.The fact that you would assume that theres someone home and dispatch without confirming is truly astounding.Will absolutely make sure everyone knows about your business ethics.Disgusting.

I understand the backlog and delay in order delivery. However, I have no visibility of what to expect and when. I placed 2 orders during lockdown, have received a part of the one and no communication regards the rest. You have a good model going, please just let it work for your customer. Communication is key to healthy customer relations.

Great range of wines available.

Been waiting for an order that I placed on 19 May during lockdown, with the expectation that it would enjoy preference once deliveries are allowed on the premise of free shipping if ordered under level 4. Still waiting on my order. Communication has almost been non-existent, except auto generated mails send out on mass to all waiting customers. Certainly, won’t be using this service provider again.

CyberCellar offers great value for money, some awesome mixed cases and have great communication with their customers, despite the challenging times we are all facing. Well done team!

I placed an order for wine during lockdown. There was no communication when the alcohol ban was lifted and 4 weeks after, I had to reach out to them where they confirmed that they will share the waybill no of my delivery. I received only half my delivery today and still havent received the waybill no. I am not able to track the rest of my order due to this. I wont be making use of their services again!

Place big order on 23 May, send multiple emails but keep getting standard reply. Still no update on delivery. Starting to wonder if they have taken my money. Wont even call to discuss and impossible to contact them. Piss poor service. Hope to get a reply or will take them to my lawyers.

Use to be my fav online wine shop. Been waiting for delivery for 4 weeks, obviously impacted by Covid. But still really poor. Plus they use Aramex as courier partner who are notorious for late delivery. Expected so much more as a well established online store. I think operationally the business has dropped the ball.

Great selection, great service! Loved my mixed case of wines, thanks!

I ordered the red wine combination -- the service was so quick post-level 4 lockdown, and the wine was fantastic and great value for money.

Placed an order in March and as of today 19th of June I still cannot get any information with regards to a delivery date. Stay away from this firm!!! They are only able to supply excuses not wine

Fast and efficient service and delivery. I will definitely order from them again

Day after we move to level 3 lockdown. Wine is already delivered. Fantastic service!

Amazing team who are doing their best in these extremely difficult times!

Great service, I would definitely recommend to a friend.

Excellent service & team, especially during these times!

Placed order 3 weeks ago. No response to queries about delivery date. Con artists?

Not being a wine connoisseur, Cybercellars website made it easy to pick and choose the wines that I wanted. The navigation is seamless, their delivery time was on point, and they have great selection of other hard and soft liquor. Thank you Cybercellar

Wide range, good prices. Would definitely recommend.

Not good @all !! I paid in full on 28 March and still waiting for my delivery. the wine thats suddenly out of stock is available @Makro. Last email addressed to Simone on 21 April, but she has not returned any calls or mails. my tasting which includes cape wine masters is tonight and I have NOTHING!!

Great service! Quick and efficient.

Good prices, fast serviceCybercellar seemed to be the only place that sold a particular wine that I could find, and I was very happy with the price and service I received.

Great wine selection! No complaints with express delivery either!

Awesome service, they went out of their way to get something to me which was meant as a gift. Thanks Cybercellar!

Great selection of wines and awesome specials and pre-releases of rare wines. Defiantly coming back here for more!

Service? Waiting now over 3 weeks for order, no one got back to me after my first two calls, and there phone number has gone to voicemail over the last 3 days!

Great, fast and friendly service!!