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Brabantia South Africa
3rd Floor, Grove Exchange, 9 Grove Ave, Claremont, Cape Town, 7708, South Africa
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Comments
St
Review №1

When you buy something of quality, then hopefully you get quality service & thats exactly what Brabantia SA has done. 30 Litre Replacement Bin lid for a 10 year old Stainless bin. Same colour, different style but fits perfectly. THANK you. Ordered on Sunday and arrived 5 days later. I hope other companys in SA can follow your customer service with I can hand on my heart say was 5 STAR!

Jo
Review №2

Thank you to the Brabantia service team and Mikayle for an outstanding service. Fast and efficient. Loving our new wall mounted clothes dryer.

Ca
Review №3

Excellent products and excellent after sales service too! One of the strings on my drier broke and Brabantia shipped replacement strings as well as other parts I was looking for! Excellent service received from all but in particular from Mikayle from their Customer Service TeamBrabantia South Africa - THANK YOU

Jo
Review №4

Really cant recommend Brabantia enough. Great, super fast service and always impressed with the value.

Lo
Review №5

I bought a Brabantia 30L rubbish bin 9 years ago. A while ago the lid mechanism went faulty. I still had my purchase slip so I contacted Brabantia. They ask for a pic of the faulty mechanism which I emailed to them and without any problem they replaced my bin. This is why I pay a bit more for Brabantia products, service like thus most definitely justifies it. Thank u again to all who were involved in replacing my bin. I will stay a loyal Brabantia customer.

An
Review №6

Highly professional with top notch communication. We bought a waste bin, a set of canisters and the dish drying rack. Awesome products that come with a guarantee. Now thats exceptional!!! The items complement our appliances. Just love the fact that the delivery process can be tracked. Greatly appreciative of Andrew and Merissa for going the extra mile with our orders. Clients for life!

cr
Review №7

The quality of the products are really good, and the customer service is also very good. Would recommend

Si
Review №8

Great products and excellent after sales service... even years down the line. Thank you!

Sh
Review №9

Very quick & efficient service. Got my order in less than 3 days. Superior quality products. Although pricey, well worth it as they last for so long. (had my last ironing board cover for over 4 years which is such a bonus). Definitely worth the extra expense.

Ju
Review №10

Brabantia South Africas customer service sets a high example that many South African companies should learn from. Their care, support and efficiency is exceptional. Their service delivery and customer support cultivates a loyal following. Thank you Brabantia!

Ca
Review №11

I have been extremely impressed with the outstanding level of customer service that I have recently received from Brabantia.Starting with my online order, updates were very regularly conveyed to me up until the item was speedily delivered to my door. I ordered the item on a Sunday evening & I received it Tuesday morning, so less than two days.Well done Brabantia for having such a high level of commitment to your customers 😄

La
Review №12

Online shopping at its best. Convenient, efficient and a full range to choose from. Ill definitely be shopping with Brabantia again in the future!

Me
Review №13

LOVE the Brabantia brand!! Great products and great service received.

Ru
Review №14

Very very good service. Efficient. I recieved my parcel in a few days. Also I called dem and the lady was very helpful .I would always buy from them. Also items wer all available and I could understand how to choose the correct size and thickness of the cover I needed. Well done!

Al
Review №15

Fast seamless delivery to our home in North West province. Second time I have used the online shop and both times have been a pleasure, super efficient and professional, right down to the courier used.

Da
Review №16

I ordered an ironing board from Brabantia, and had an excellent experience. Speedy and hassle free delivery, and friendly customer service. Will definitely make use of them again.

Sh
Review №17

Ordered end of the week and was shocked that the delivery was done by the following Monday. Speedy Gonzalos! Very impressive.

Si
Review №18

Fantastic experience when ordering an ironing board cover! Site easy to navigate and product delivered in less than 48 hours, Super impressed!

Ra
Review №19

I was pleasantly surprised to find that one could order directly from brabantia online! The prices are cheaper than in store and free delivery for orders over R299!

Su
Review №20

Amazing. Went out of their way to correct a mistake.Will be using their on-line services again.

Re
Review №21

The item I bought, an ironing board cover of a specific size for a specific ironing board, was delivered promptly to my home. I must add the cover was for a steel ironing board that we bought more than a decade ago from Brabantia. This is not the first cover, but the first bought online. I tried to buy a replacement cover from the store from which I bought the ironing board and other covers, but the store had no stock.

Ja
Review №22

Absolutely amazing and courteous service. This company goes out of its way to please!

Je
Review №23

Couldnt find what I was looking for in any shop, came on to the Brabantia website with very low expectations and was amazingly surprised! Effortless ordering process and delivery was brilliant - an all round great experience.

Ca
Review №24

Found out that our 8 year old touch bin had a 10 year warranty.Claiming this warranty was an unusual positive experience!Thank you and your company, will be buying Brabantia products in the future!

Ro
Review №25

The lid for my touch bin stopped rising so I contacted customer service and they arranged for a replacement at no cost (only shipping). That right there is what I call great service!

Ly
Review №26

Quality products 5 stars guaranteed to last attractive design. What the best start with Brabantia excellent guaranteed products.

Ju
Review №27

Order and delivery went smoothly, and products good quality can recommend Brabantia

Wo
Review №28

Thanks for processing and shipping my order so quickly. I just hope the courier company you use AMAREX gets their act together, with delivering orders in time.

Ne
Review №29

Excellent product and very easy to purchase. Excellent service all around

Ki
Review №30

The service I received from Barabantia exceeded my expectations enormously. I had to replace the touch lid of my dustbin which I have used for the past 8 years. I went on line to order a replacement lid. To my absolute surprise the lid was replaced by Brabantia free of charge and was received within a few days of my request. All I paid for was the courier costs. WELL DONE BRABANTIA!! I am telling everyone of my experience. David Abromowitz.

An
Review №31

Excellent service! Ordered on Monday delivered on Tuesday!

Li
Review №32

Excellent, fast service - very happy with my rotary washing line.

mu
Review №33

The product is of high quality ; but am wary of the finishing touch

Th
Review №34

Good products at good prices!

Ur
Review №35

Great service, fast delivery.

mi
Review №36

Seamless and efficient service on all fronts.

Hy
Review №37

Excellent quick service.

Ca
Review №38

Fast and fabluous!!

Information
11 Photos
38 Comments
4.9 Rating
  • Address:3rd Floor, Grove Exchange, 9 Grove Ave, Claremont, Cape Town, 7708, South Africa
  • Site:https://www.brabantia.co.za/
  • Phone:+27 21 812 0808
Categories
  • E-commerce service
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:Closed
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