I really enjoyed the experience, the staff was extremely nice and knowledgeable. I did a lot of research before actually choosing to go there for my matric farewell dress, and I strongly recommend them.

Our experience was absolutely wonderful, our host was very friendly and helpful with lots of patience. We buy our dream dress so we are very happy

The staff was very professional & very knowledgeable. Nice variety of dresses & gowns.

Worst experience ever. The rudest salesperson Ive ever met. She said no to every single request. They charged R250 for fitting with the understanding that if we bought the dress, the R250 would be refunded but when we came back less than a day later to buy the dress she said that she cant refund the R250 because we had to purchase the dress same day (this was never explained to us).She knew we would need alterations and so we asked if we purchase the material from the company and she said no, we would have to cut the extra material from a different part of the dress. No pictures allowed even to show the dresses to the person paying for it.When we needed to try dress on, for R250, we got to choose 5 dresses and every further dress was R50 to try. But when we chose the dresses, the lady grabbed the first ones she could see and when they didnt fit, she said we would have to pay extra to try on the right size. What the hell??Overall a terrible experience. Money grabbing, no care for customers and clearly they dont need the business. DO NOT SUPPORT THIS COMPANY.

Very happy with my dress. I made an appointment though and when I got there, I was treated like a walk-in and I my appointment was pushed off. Besides that, I really had a good experience at Scarlett Fashion and the dresses are really good quality and fits very well.

Absolutely amazing service 10/10 would visit again

Fantastic place to experience. Great service with a wide variety of stunning quality dresses.

They kindly let us in without an appointment. We then were told there was a R250 charge if we wanted to enter the shop. My granddaughter was allowed to try 5 dresses maximum and not take more than an hour. On the whole we all felt uncomfortable and unwelcome and will definitely NOT recommend.

Worst experience Ive had with a dress boutique. I had a very rude salesperson who did not understand what I was asking for in a dress. She constantly put me in a size 8 and Im a size 10 so I felt extremely vulnerable and uncomfortable with how my body looked in the dresses. She wouldnt tell me the prices of the dresses I wanted to try on until I insisted and she constantly told me to hurry up. At one point she started yanking a dress (that was way too small) over my head which caught in my hair and she tried tugging it off me which really hurt my hair. This left me with my skin flaring up and making rashes because of how rough she was dressing me. I paid the fitting fee and left crying in my car. I have never been treated like that before and would seriously ask that they train their staff in customer service.

Completely lovely experience! Would recommend! Best customer service!

Closed. Contacted them through the website and got no response.

This is by far the poorest service I have ever experience, I made my appointment weeks earlier as we live far. When we got there no consult was there to help us, the message was they had sort out n personal issues. They did not let us know or anything we made a second appointment and they canceled 10 min before, we were unwelcome! This is absolutely bad bad bad service.... Somerset west!

We made an appointment on the 19th of Aug at 11 in the morning as this was the only open day we had,and we are not from cape town as we live in Hermanus, which is a 2 hour drive from us.As we arrived a young man walks out and says the consultant has went home to deal with her personal issues. He tried to assist my suster with dresses, but his knowledge and professionalism was shocking to say the least!! We the made a nother appointment for 2 oclock that afternoon and left. Half past 1 they call and cancelled the appointment, again for some personal reasons!!! This was the only day we had open to find a dress and the whole experience with Scartlett Fashion was utterly shocking!!! I would definitely not recommend Scarlett Fashion to anyone!!Very very shocking service!!!

Absolutely amazing and the dresses are stunning! I can personally recommend this dress store to anyone. Despite a last minute situation of not having a dress, i contacted the dress store and they welcomed me to select a dress of my choice to purchase. I am and forever will be grateful for this act of kindness and will be looking forward to shopping from here for any future occassion. Once again a huge thanks!

Such a wide and beautiful range of dresses! They are so kind and professional. I literally never thought Id find my matric dress and I wasnt even there for 10 minutes and I found the perfect one! Fabulous quality of material with such a huge variety of colours and designs. This is the perfect place to look for an ellegant evening gown for any posh occasion. Wonderful service, they give professional advice and are so kind, really a place I recommend so highly!

This place is a hidden gem in the hills. Why keep it a secret?.. walking into your store its any girls dream those stunning dresses. Last night was my daughters matric ball and our guest were blown away and super impressed by her dress. I have been inundated with calls and messages wanting your details. This is how explained our experience to them... TLCsSay yes to the dress Cape Town. Service was professional.

Wide variety of dresses for different body shapes and reasonable prices. Sizes are quite limited. Helpful service and employees.

Excellent selection of dresses or gowns. Service is excellent n price ranges are very good.

I got my matric dance dress with Scarlett Fashions with I’m going to pick up tomorrow, the dresses are the best quality you can find and they have the best service with the sweetest ladies to help you find the dress of your dreams✨ Thank you for making me feel like a princess I’m so excited to wear my dress to my matric dance 💃🏻

Lots of dresses to choose from. Very impressed.

Was at Scarlett Fashion - called them, no answer, rang the bell, no answer. Is the business hours wrong! Advertised as 10-18:00 on Saturday. Disappointing, especially if one travels far to get to a closed business!?

Service excellent

Good service.

Great company!! Thanks for the unbelievable service

Beautiful dresses

Amazing dresses