I have been trying to download the app on my phone for the last 2 months now and there all sorts of hiccups....my boyfriend and were on a medical health plan where he was the main member and I was a dependant. We could both not use the app and caused major problems. Eventually the company we dealt with separated our policies as two so we got our own medical health plan with own membership numbers. Well I tried to install the app again and everything went ok until they sent me OTP number which went to my boyfriends phone and not mine.... I am so tired of this problem with hello doctor. Now the broker I dealt with says I must contact hello doctor to sort it out. Why cant they contact me, tired of this now, we paying for a service we cant use.ThanksColleen Cloete

They are the best .. the doctor called me at night and I was sleeping as I requested for a call back .. then the doctor called me again in the morning the next day to find out if I am okay ..🙂🙂🙂🙂🙂 thank you hello doctor..You guys are the best

I downloaded the app and tried to sign up. The app assumed a cell number for me which is not mine and promoted me to phone the support line if it’s not my number. Why not just ask for my number? Terrible user experience

Phone continues to ring without an answer on the line provided