Customer service is non existence. I only attend this place because my kids likes their products. Conversation between staff Members with a customer being helped, is a no no..Help the Customer First, then continue your personal conversation. Its also advisable to acknowledge your customers.
This place is always full but the service is fast and efficient. I visit at least once a week for the granadella suckers. nothing short of delightful!!
Easy to find, great covid protocols, and easy purchase process.
Fast service and affordable range of goods. Very tasty ice cream
Bought the 5l Gatti cheesecake flavor only to be told upon picking it up outside, that its finished.
I heard the ice cream truck music playing outside. Ran out and flagged them down. Thereafter, they drove in. They had great selection. I got the jelly and custard. Delicious. Plus the Orange as well. Their almond vanilla 5Ltr. Truly amazing. Itd taste better with finer almonds throughout the 🍦. I love your new flavours . Keep it up🐞💌
Great service and prompt. Amazing prices and ice cream 🤣
Great place to be
I loved Gattis growing up in Cape Town... Summer is incomplete without the tasty treats.Still affordable. Still a delicious variety which is growing.Consistently good quality and taste over the decades.Highly recommend.
Tasty ice creams full cream and all sorts at factory. 5litre would sell almost same with 2 litres standard shop price. You will love it
Disappointed experience over the festive period. Burnt Almond Ice cream seemed to miss all the almonds. Good money spend on poor product. No one has contacted me to assist as yet.
Good place to shop. A bit disappointing for them being out of stock for the products i wanted.
Very friendly service..shukran
I was hoping to see the products and choose what I want ...... instead you have to choose from a photo display. So if you dont know exactly what you want, you will be a hold up for the queue. The prices are good
The top local supplier of ice cream and lollys. From small humble beginnings have grown to become a market leader.
Bought a 5l rum & raisin, I could count the raisins on 2 hands in the entire 5l
Great service. Check your slip against what they give you!
The place is well organized and clean
Goods for wholesale prices. Also have to compliment their system when serving customers. Paying and placing orders at the tills inside the building, and then collecting them from the freezer next door helps them serve customers faster and no one else enjoys standing in a queue for too long
Busy place
Bought 5 ltr burnt almonds on Wednesday like im doing for years,was so disappointed when i i could count the almonds.
Quick, friendly service. Good prices!
Great value for money. Delicious variety
Ice cream verry nice big selection
Best prices, okay service. A bit confusing having to go next door but once you know its okay. Takes card machine.
I love their ice-cream its very delicious 😋
Very efficient and organized. Very prompt service, Im definitely going back there soon.
Low priced, and still as good as I remember it from my childhood
Friendly and fast service!
Highly recommend. The best prices for widest variety Ice cream
Quick n Easy just sad they not open on Sundays anymore.....
Busy, efficient and affordable. Spoilt for choice
The best place to get all variety of ice creams from their factory shop right hereQuick service and their prices are so affordable
Helpful and friendly staff. Good prices for ice cream.
Excellent service
Nice ice-cream factory to buy all your ice-cream and a great service. Always happy to be there
Had an after dinner (Havemore) ice cream here, and loved it. Tried the double scoop of black current and mango flavours in a waffle cone. The owner was sweet and loved to chat. I would gladly choose Gianis over Baskin Robins, which was right next to it.
Great products at reasonable prices and effective system allows for fast processing of orders and queues
Love the new Candy Floss ice cream
Best quality ice cream in the world! Google maps makes it easy to get there.
Service was good, but a smile would have earned them a 5.
Convenient opens early....ice cream was affordable!
Quick service affordable products and a great variety
Good ice cream at great prices
Good service, not a long wait even during busy time
Get all your ice cream needs met at one place. Affordable and delicious.
Good range, good price, great flavour! Jelly jolly FTW!
Love the ice cream
Very good prices, very efficient, quick quick
Great value for money
Efficient services very impressed
Gattis make holidays awesome!!! 🍡🍧🍨🍭🍰🍦😋
Sells the most amazing icecream a wholesale prices.
Love the family pack cono
The Factory Shop closes at lunch time. You order and pay for your items inside and then you wait for your items outside the front door
Gattis is tha best ice cream
Swift and friendly service
Our family all time favourite👍
There ice cream are excellent.
Love their icecream
Best ice cream
Ever so yummy stuff
Nice ice cream
Gattis range of ice cream at factory shop prices.
Good cheap ice cream
The home of all our childhood favorites
Clean and efficient
Fast service
Good products
Wide variety of merchandise
Quality products
Fantastic service, nice and clean
Service is good
Nice
They are closed for lunch between 1 and 2
Clean and a pleasure to walk in to.
Very good
Excellent service
Yummy! And affordable
Can prices not be added to website for convenience??
Excellent value
Efficient and quick
Good service
Good one
Good
Love it
I love it
Was ok
Perfect