All I can say is wow! From the moment I stepped into the store till the moment I left the second time was just an amazing experience. I did engraving work on my own wedding ring as well and the attention to detail and timeliness was outstanding. Tetiana consulted me and I can really say I appreciated every thing she did. Result was better than I couldve imagined. Very happy!

My partner and I had such a beautiful experience at Jack Friedman. We were assisted by a lady called Nom. She gave us an excellent service. The passed few days weve been visiting other jewellery outlets, never at any point were we treated the way we were treated at this store. And the paperwork that comes with the jewellery is so professional and insightful. They have us as customers for life. Thank you for the love.

From the moment I walked into Jack Friedman Jewellers I was treated with the utmost professionalism and efficiency. Zain went out of his way to not only ensure that I chose the perfect birthday gift, but also that the process was as smooth and effortless from my side as could possibly be - which included him arranging engraving as well as collection at a different branch for my convenience. Zain was available all the time, which included after hours which was not necessary but just emphasised the special attention and professionalism which I encountered. Due to such incredible service, I can only recommend both jack Friedman Jewellers and Zain! Thank you again!

Most amazing service every time we’ve been there. I can’t recommend them highly enough.

Absolutely wonderful service. We bought a ring that had to be totally redone for size and it looks even better now that it did when we chose it. Very happy with everything.

I would like to express my gratitude and comend you on one of your staff members Suraya. May I just say that I was super impressed with the level of service I received. I was welcomed by the door, she was engaging and very friendly. She sat me down, we discussed my wedding ring of which I dropped BTW and sadly lost one of my stones. I went all over to get this ring fixed with no success, until I walked into your store and met Suraya. She made me feel at ease, took the ring from me and by miracle made it happen, she fixed my wedding ring. Upon receiving the ring, it looked brand new, she rhodium plated it and I was speechless. TRULY amazing customer service. Well done Jack Friedman Canal Walk. Be proud of your staff member Suraya. Thank you

Excellent Customer ServiceI would like to thank Suraya for the wonderful service she provided me with. She was very professional, but most importantly she made me feel welcomed, heard and a valued customer. I would recommend shopping at Jack Friedman Canal Walk to anyone. Keep up the excellent work.

What an excellent service we had at Jack Friedman at Canal Walk. The staff was very professional and accomodating under strict Covid 19 Regulations. Beautiful selectection of jewellery. I was given good sound advice before purchasing our jewellery and I must commend Zain on his excellent service.Thanks

A great experience at Jack Friedman in Canal Walk, I was assisted by Tetiana. The interaction with her and Marina, the manager, was outstanding. They were friendly, patient and did an amazing job in helping me find the perfect ring.

The experience here was very pleasant. I was assisted by Zain and he did a wonderful job in helping me find my perfect jewelry. The assistance was much appreciated by my family and me.

Absolutely amazing service. If you ever go here ask for Suraya. She’s the kindest person ever. The process of choosing and resizing rings took less than a week everything included. Great service!

Thank you for your great assistance Suraya, all the way from the choosing of the rings until the delivery the help was appreciated.All the best.Dirk

I spotted a beutifull ring before lock down at canal walk blue saphire stone, i just knew this is the one when stores opened i went back it wasnt there and i had no eye for other rings...the sale assistant helped in few days she contacted me n my ring was there even now i still look at my finger and kiss it thanks to Nombu for excellent service me n my patner will never forget what you did for us...Thank you for excellent service👌👌👌👌👌👌

Amazing service! Could not give a higher recommendation, jeweller Christine van der Westhuizen is really fantastic. I ordered a custom item and not only was the product perfect the service was excellent.

Great service and advise in choosing the perfect ring. Thank you Suraya for making the process seamless!

I just want to say a very big thank you to SURAYA for her excellent service and and understanding, by helping me to pick the right ring for my budget.

Absolutely brilliant.I cannot say a bad thing about the level of service and craftsmanship I received from this establishment. I walked in with a bunch of questions and no idea what direction I could go.I was assisted by Christine (Who literally gave me the best service I think Ive ever had from a business) and I left with the perfect ring.If you are looking for a place to go for anything jewelry related this is it!10/10

Zain the gentleman that works in the shop, was extremely helpful, and patient as I am deaf so we communicated through pen and paper. He never pressured me into choosing an expensive stone or ring, he was very considerate. With his guidance, I found the perfect ring! Would definitely recommend this store for those visiting or in the local area. Thanks again Zain.

I love this store. From the minute we walked in we were treated like VIPS. No questions asked. Only the best was on display and even when we couldnt afford it. No judgment was passed. They catered for our budget and now I own two rings and counting. Thanks Bev and Manu❤️ you are the best

Popped into Jack Friedman and was assisted by Kashifa Gallie - what service! Phenomenal. So friendly, enthusiastic, knowledgeable and helpful. Gorgeous jewelry as well!

Jack Friedman Canal Walk has the given the best experience ever,staff is friendly and warm and the greatest selection of Jewelry you can find. Excellent!!!!

Great location, extremely fun staff, excellent service