I was initially told by another supplier that my data was GONE and that it would cost me a lot to recover. Only to realise that the right person had not been asked for assistance.The service I received was exceptional. From arranging for after hour drop off to after hour collection. Chris - you are amazing and I am so grateful to have been put in touch with you. You can teach a lot of people a few skills from data recovery to customer service.Data First is number 1 on my list and if anyone needs assistance with the recovery of data - please know that you are in good hands 😀

Chris saved a 2 day shoot after the sd card reader killed 2 of my cards. The price was less than I expected and the job was done in just a few hours. Also has a nice energy that helps when you are stressed about losing your footage. Highly recomend!!!

Wow. great service fro Chris and his tam. complete data recovery. Thank guys. great work.

Chris provided efficient service during a breakdown, the timelines I had given were unrealistic however he was able to deliver a solution ahead of schedule. The repair and recovery process was communicated effectively from start to finish. Its rare to find such great customer service and communication these days.

I HIGHLYYYY recommend Data First Digital Solutions. Chris went above and beyond to assist me to recover irreplaceable memories that I had lost off of my SD card which I thought I had lost forever. Thank you once again for recovering 3years of my most precious memories.

What a pleasure working with Chris and Data First. I would recommend this company to anyone who is or going to be as desperate as we have been when our laptop crashed and couldnt access our data on hard drive. I was very concerned as I wasnt sure if data on a SSD could be recovered. Chris managed to recover all our data and was by far the most cost effective option after contacting all data recovery companies in Cape Town. Thank you Chris, you are amazing and will without doubt refer people to you.

Chris Jacoby was very friendly and helpful. I especially like the fact that you dont need to pay if they cannot recover your data. Their service was quick and professional.

Excellent Service a bit pricey but well worth it...

It happens that you need a data recovery specialist as some point in life. Data First Digital Solutions was amazing and helped us retrieve our data.Special thanks to Chris for the amazing service.

Very awesome service and professionalism. All data has been recovered flawlessly.

Professional, efficient, extremely impressive service. Chris is amazing. Thank you for retrieving my data. Highly recommended.

Absolutely fantastic service. I was very happy with the results of the recovery performed

Chris is just a really great guy to deal with, professional, and explains everything so the layman can understand. He also kept me up-to-date with the progress of my data recovery. Quick. Efficient. Professional.I would definitely recommend using Data First.

Data First Digital Solutions helped me big time in recovering some documents that took ages to compile, really lifted a weight off my shoulders. Very quick and efficient, and service with a smile.

Excellent. 100% data recovery achieved after being told by 2 other data recovery specialists that nothing could be done.

All my data was recovered within a matter of a few days. Chris was very helpful and informative of the process and time frame. Would highly recommend.

Excellent Service. I was impressed by the constant communication throughout the data recovery process. From diagnostics to the end I was kept updated.

Accidents happen, a hard drive failure, and no back-up!Years of data and old email correspondence cannot have a price put on it.Thank you very much Chris, for your continues efforts to recover data, I thought I would never get back, and not giving up.It is great to find a company that cares and does the right thing. In current times when good dependable service is hard to come by, it is good to have people like Chris Jacoby @ Data First Digital Solutions, Cape Town who will go the extra mile to recover lost data.Chris, kept me updated, throughout the entire process, in a friendly, kind and professional manner.I HOLD YOUR COMPANY IN THE HIGHEST REGARD AS FAR AS CUSTOMER SERVICE GOES. I WILL NEVER HESITATE IN RECOMMENDING YOU TO ALL MY FRIENDS, PEOPLE AND COMPANIES IN NEED.YOUR CUSTOMER SERVICE AND DEDICATION TO YOUR CUSTOMERS IS SUPERB!!!Data First Digital Solutions, Cape Town recovered 100% of my precious photos, videos and documents, which are priceless!Thank you, Chris Jacoby, for giving me back my memories!!!!Tersia ErasmusLangebaan

Friendly, fast and most reliable service in Town. Could have easily been Par Excellence First. Go see this man.

An excellent and professional service. I received an assessment of my broken device within 20 minutes. This made my life much more convenient as I did not have to take more time off from work driving to other establishments if dissatisfied with quote. on the technical side all my expectations were met and exceeded as all my data was recovered in good working order and I was informed on the progress of the recovery process throughout. If you want a convenient and professional data recovery service then I highly recommend Data First Digital Solutions.

I would HIGHLY HIGHLY HIGHLY recommend Data First Digital Solutions. I was having a problem with my external hard drive that wouldnt turn on. I popped in unannounced and was helped immediately. Within 5 minutes my hard driver was fixed and I was on my way home with all my valuable information!! Amazing service!

I explained to Chris Jacoby what happened. He sent a courier guy to collect the external drive to check it for repairs, all I had to do was package it safely. He successfully retrieved/recovered my data, within a day or two I received my new external drive with all my information.

Excellent service and great business practice. No charge if your data cant be recovered. My hard drive broke and my files were recovered within a day.

Recovered huge portion of my data - Very expensive though

It was a pleasure dealing with Chris from the start to finish. Professional, responsive and friendly service. He recovered all the data from the HDD, including business critical data. I will definitely make use of Data First again - highly recommended !

Had wonderful friendly, prompt and efficient service. If I have the misfortune to loose data again, I will not hesitate to contact Chris

Fast, friendly and efficient service. Turnaround for my data recovery was quicker than expected, and Chris was very professional. These guys know what they are doing.

Great service! Excellent! Thought I lost all my data after my external hard drive broke. Fixed easily, effortlessly and quick by Chris. What a nice guy with an awesome personality. Would recommend Data first to anyone.

I accidently spilt some liquid on my Tablet PC about two weeks ago and thought that I lost all my documents. I tried a local company but to no avail. I was given details of Chris Jacoby of Data First Digital solutions in Cape Town and he promised to assist me. I couriered my harddrive to him and within a day or so Chris was able to retrieve all my files which was copied onto a USB external harddrive and couriered back to me. Thank you Data First Digital Solutions (and Chris Jacoby) for top class service!

It is not often that I am blown away by excellent service, but my interaction with Data First Digital Solutions was one of those.Chris truly understands customer service and he went beyond the call of duty to assist me. Not only the service, but also the price, speed of response and general professionalism made his a memorable and pleasant transaction.I can recommend them with no hesitation.

I would recommend Datafirst in a heartbeat! My laptop hard drive crashed and my professional and personal data needed to be recovered. I took it to Datafirst and by the time I had filled in my details, Chris had identified my problem and given me a very reasonable quote. May data was 100% recovered within 24hrs! Chris saved my bacon big time! He is incredibly professional, knowledgeable and friendly! His work was so good I had no issues traveling to his office from Fish Hoek.

Would Highly Recommend going here for Data recovery. excellent service and very helpful.

Chris went out of his way to accommodate us and we will definitely make use of Data First services again when needed ~ Thanks Chris

Very professional and friendly service by Chris. My computer crashed and I lost all my data. After trying other companies who could not retrieve the data Chris recovered everything for me. A very big thank you.

Ive only received excellent service from Chris who helped recover data my water damaged external hard drive. I was absolutely devastated and hopeless when I first called, but Chris came through! Chris has a very reassuring voice (especially helpful when youre in complete panic) and a beautiful office pup named Sophia that loves to be loved. Highly recommend! :)

My laptops hard drive crashed last week, with my entire life on it. I took it to a guy who usually helps me with my repairs, but he was unable to access the hard drive at all. He suggested I find a data recovery company. I searched on Google and the first one to come up was Data First. I decided to read the reviews on the company first and found everyone to be beyond satisfied with the service. So I took my hard drive in to them on Friday around 3pm. Chris from Data First was so calm and assured me not to stress as my anxiety levels were through the roof. I had done no back ups for anything. By Saturday lunch time, he called me and was successful enough to recover everything. He is an absolute hero! The service was quick, super friendly and professional. I would honestly recommend him to anyone who needs help. Thank you Chris, you are truly a super star!

Chris is a life saver, he ticks all boxes! Thank you for the great service.God Bless you!

Data first is the best place if youre needing to recovery anything! Super kind and informative and always up to the challenge and creates solutions to work around time restrains!Thanks so much guys! Would highly recommend

Have you ever felt so ill that it seemed liked the world was ending, only to chat to an amazing doctor who makes you feel all warm and fuzzy again? Well, Data First Digital Solutions is that, but for harddrive failures. They are professional and friendly with very reasonable pricing!

You have a winner’s attitude, and I appreciate the fact that you took me seriously.

After drenching my MacBook in water and listening to it make sizzling/popping noises all night, I didnt think Id be able to retrieve my data but amazing Chris managed to do the impossible. I loved that he was speedy as well as friendly and keep me in the loop throughout the whole process. Could happily recommend his services to anyone.

Quick and efficient. All my data was recovered, with no loss of information. Great service I must say.

Perfect service.My data was 100% recovered and I was kept up to date throughout the entire process. Will definitely use them again as soon as I need to, even though I hope to never have to. :)

I found data first to be very friendly and helpful! I had lost all my precious information and files and they managed to get it all back. I am very grateful, they did a fantastic job. Keep it up!

Excellent service, extremely satisfied with your customer service that exceeded my expectations. Definitely would recommend your company to anyone. May God bless you for assisting me.

The service I received from Data First was excellent. Chris replied to my email immediately even though it was after work hours and was there the next day when i took my damaged voice recorder in. He managed to cover all my files for me within 24 hours and kept in contact and updating me on how it was going. Excellent service

These guys really know what they are doing! Managed to recover 100% of my data in under an hour and the service was superb! So helpful and efficient. Definitely 5 stars! I would rate 6 stars if i could!

What an amazing service we just received from Chris from Data First Digital Solutions!They managed to recover data from our broken hard drive, that another company could not recover. As if that would not be enough, they also saved us hours in travel, by being so kind and to arrange delivery of the various computer parts to various providers, free of charge. We are 100% happy having found Data First Digital Solutions, well done and thank you!

Excellent and professional service from Chris (owner of Data First Digital Solutions). I highly recommend this company! Keep up the great work!

Chris was very helpful and was able to remedy the problem. Great customer service and very accommodating - Id definitely recommend.

Excellent service. I was informed exactly what to expect and the job was also completed in shorter time than I expected.Very professional and it was money well spent.

Thanks so much Chris for the excellent service. I will most definitely recommend data first and Chris to anyone in need of data recovery. He recovered everything. Phew. Well done!!!!

I can highly recommend Data First who I discovered by accident while trying to find someone who could retrieve my business data from my hard drive that had crashed. Excellent service,friendly and kept in the loop of things all the time. Brilliant pricing compared to others who were absolute rip offs. Well done Chris,excellent service once again.

Chris is by far the most knowledgeable and professional data recovery specialist. Also very time efficient. Never a waste getting his opinion.

Truely impressed with Data First. All my data was recovered. Quick and friendly correspondence. Also went the extra mile with regards to recommendations with safe and good storage devices as well as assisting me with the pick up of my newly bought storage device to spare me the time and effort to pick it up and take it to them myself. Exceptional customer service!!

Extremely knowledgeable and technically capable. The man with the knowledge is the one who does the work. Dont go anywhere else.

Was in a panic about my data when I first called Data First and I ended up receiving all my data back at a fair price! Very good service. Highly recommended

Chris was incredible and repaired my hard drive in less than 5min. Would 100% recommend data first :)

Although I was dreading losing all my data when my laptop packed up, Chris was very reassuring and provided excellent service and professionalism to put my mind at ease. He even went the extra mile to deliver my drive to me when I could not collect it. 5 star service and highly professional! Would recommend.

Efficient , knowledgeable , professional and have an understanding of the anxiety which accompanies losing ones data.I recommend them without hesitation.

Great friendly service was the best part. Quick recovery of data. Recovery prices are on the high side, but I was lucky to get a great discount. I had my hard drive collected from me and analyzed free of charge. Generally happy with the experience.

Chris is such a great guy! He managed to recover all of my data on my damaged external HD. I can definitely recommend his services.

Quick and effective solution, with 100% recovery rate. Friendly and comforting service. Datafirst is someone you can trust and sets your mind at ease when it comes to your important data. Thanks for saving my data.

Very professional, friendly, welcoming and centered around customer needs. To the point when it comes to service delivery and takes into consideration the markets needs in terms of cost. A definite recommendation for everyone who still believes that professional data recovery is not with in reach.

I am so grateful to Data First for the amazing service I received. Within a matter of hours all my data was recovered and my life could get back to normal again.Thank you so much. Chris, you were great!!!

I am so impressed with the service that I received from you and the fact that you were able to retrieve all of my information. Your professionalism and ability to be able to retrieve my information without the loss of quality was impressive.Thank you so much and I have already started telling people about my experience with your company.Regards

I contacted Chris and within a few minutes I had a response inviting me to drop my damaged hard drive off at the shop. On arrival, he gave me an immediate quote and within 24hours the data from my hard drive was recovered. I was very pleased and impressed with the service and in general Chris was very friendly. I definitely recommend the services of Data First.

Wonderful. Professional. Friendly :-) Amidst the worries of losing your files on your hard drive, Chris was indeed a rock of comfort in the storm. As a wedding videographer, he managed to recover my wedding files and edit and I could deliver my final project to the client in a timely fashion (without the timid excuse of my hard-drive crashed which indeed it had!) Thanx again!!!

After a daunting experience with another service provider who quoted an extravagant amount for the recovery of files from my faulty external, I took it to Data First. Chris Jacoby was friendly and efficient and inspected the drive. His quote to recover was a third of the initial quote I initially got and he reassured me that he would be able to recover the data. The very next day he called me and confirmed that all of the data was recovered and ready to be copied to a new external. From observing the way he operates, it was clear to me that he is running a cost efficient business which reflects in his pricing. Chris is very experienced and possesses a wealth of knowledge on the subject and I would recommend Data First without hesitation.

Heey everyone in this world.I am not from South Africa. But have fallen in love with this country, not only because of how beautiful it is but mainly because of the people living there. I had damaged my 2TB Hard Drive. Had some pretty important stuff in it, and was worried Id never see them again. I was recommended to contact Data First, as they were my best shot I was told.I contacted Chris. I was blown away. The man walks out love, kindness, he is full of Joy, and deeply cares about people. He served me in so many ways, would update me on a consistent basis, always try to please me with time, and knowing that I could trust him, he made a huge impact on me. I dont think I cared more about my hard drive, than actually being thankful for meeting such an awesome guy! Life is precious, People are valuable. My Hard Drive is Working. Win win win! God is good :)

Super efficient and very helpful! This is what client service is meant to be! Other companies can definitely take ones cue from Data First. Thank you Chris

It was a great feeling to have all your files back. Thumbs up to Data First Digital Solutions, the data saviour.

Great service! Walked in with an unusual request and walked out with great advice and FREE equipment! What a nice guy!

After the devastating realisation that I may just loose all the data on my external hard drive, I entrusted Chris at Data First with the job of recovering it. Fortunately I wasn’t disappointed, in less than 2 days Chris had notified me that my data had been recovered and was ready for collection. For this I’m immensely grateful and will without hesitation recommend your services to anyone who finds themselves in a similar situation

Quick and affecient. Thank you for the great work.

Chris Jacoby was brilliant, I had a crashed hard drive that contained thousands of photographs he recovered the drive 100% and did it with a smile, as I lived out of Cape Town I had to wait a bit at his office, I was offered a coffee and we had a lovely chat. I can recommend Datafirst as the only digital solution specialist to go to in Cape Town, great service.

Chris at Data First was fantastic to deal with. Theres nothing worse than having a HD crash on you, but he explained everything to me, kept me updated throughout the recovery process (like he said he would) and managed to retrieve all my data. Not to mention that his turnaround was incredibly fast - worth every cent spent. Professional, fast and affordable.I would highly recommend them to anyone who needs data recovery done.

Fantastic and efficient service. Data i thought I lost 4 years ago was quickly and expertly recovered at a great price. Definite referral to friends and family. Keep it up Chris!

I know Chris for a while now. His character and professionalism is reflected in the way he conducts his business at Data First. As the name of his company suggests you as the client is always put first. Now soggy excuses just straight to the point answers.Yes your data is recoverable and this is the cost orNo your drive is damaged beyond recovery NO COST.To the point.I can recommend using this recovery service anytime.Keep it up Chris.

I was pretty desperate when I walked in with a corrupted external drive containing a 350GB collection of images. Chris managed to recover >90% and deliver them in an impeccable state. He took the time to extract all vital files first... one by one. Data First is not only technically very knowledgeable, but also great in dealing with clients. I can highly recommend their services!

Chris was very friendly and helpful through. He kept me informed of the progress he made. Restored my hard drive within 2 days and the cost was well within the quote he provided upfront.I would recommend him at any time.

Chris was very professional and helpful. I would definitely recommend their services. Great job!

Very professional service, quick turnaround, very responsive, prepared to go extra mile. All data was completely recovered - Data First saved the day - highly recommended!I definitely know who to ask for help next time!

Great Service, Good turn around time and pleasure dealing with Chris. I will definitely use his services again if needed.

Professional service and helpful. Less than a 1 day and he was done. Thanks for saving my data. Highly Recommended!!!

Great company - the guys did a good job and were very thorough. I received quite a few calls from them to update me during the process and their service levels are excellent.Highly recommended!

Fast, efficient service. The cost of extracting data from a broken HDD can be expensive but its hard to put a price on important family memories. Chris ensured we were able to get the data back when we had assumed we wouldnt. He was even kind enough to pick up my busted HDD from my home and deliver the data once it was to ready to my workplace.

Data First was highly professional and efficient. Not only were they able to recover all of my data in less than a day, they came to my work to fetch the new HDD in order to put all my data onto it as I could not drop it off. I highly recommend Data First and will definitely use them again if necessary.

Extremely good service. They did everything they could to accommodate me. They were fast and definitely the cheapest data recovery service I have found. Give them a try!

Excellent service , I cant even describe how glad I am with your workmanship. You recovered all my data over 900 gig. Wow im so happy as the data that is on the is so important and precious to me. Thanks for that quick response.Lionel Hoffman

I have had outstanding service from Chris Jacoby at DataFirst when I was facing a crisis of potentially lost data for my business, Bergwind Botanical Surveys. Chris not only retrieved all my data but did it it the most efficient, quick and friendly manner possible. He has also given me valuable advice about how to manage my data in future and I recommend his services extremely highly.

The best experience and service I have seen in a long long time. Being in the IT service industry and dealing with bad service for the last 7 years, you lose hope in humanity.After I met this guy he changed my perspective on life and business, he charges fair rates and manages to give excellent results! Turn around time is very fast! Faster than the other competitors.I would recommend him to everyone in the future!Kind RegardsJohannes MulderDirector Of JJL-IT Technologies

A real lifesaver! Friendly and fast service +good coffee while they assess the damage:) In under a day all my documents, photos, music and videos were restored after I lost everything by complete formatting of my computer. I highly recommend Data First

I have used this organisation twice and they have provided excellent service and are very knowledgeable. Top class in all respects.

Thanks Chris at Datafirst for the outstanding response and fantastic approach to helping with any problem. Very professional and quick response. Thank you! We will definitely not hesitate to use you again in the future :)

Great Experience! Friendly and Prompt Service! Twice as quick and well priced. Even couriered over night fro Gauteng to Cape Town.

Fantastic service! Very quick, professional and affordable!

Honest, friendly and fast. Its refreshing to see such a good service. Highly recommend Chris at data first.

Great service & response time. Thank you for all your friendly advice.

Great experience and excellent service!All my data successfully recovered and completed quicker than expected.Will definitely refer others to Data First.Thanks Chris :)