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National Debt Advisors - Debt Counselling and Management
3rd Floor, 9 Long St, Cape Town City Centre, Cape Town, 8001, South Africa
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Ro
Review №1

They have my information but are unable to provide me info on where they got my personal information.No regard for the private information of individuals -Facilitators to Violations of the POPI Act.

nt
Review №2

Ive never felt so scammed in my entire life. NDA barely attended to my frustrations; when after 2 years Im with them I get calls, emails and texts from my creditors. I am now handed over to attorneys and I have made NDA aware of the matter but guess what, NOTHING was done.I have decided to cancel our relationship. Period.

az
Review №3

NDA was a very professional environment and very lively and bold

Le
Review №4

I dont even have words to describe the poor quality.

Ts
Review №5

Dont even waste your time. NDA once they take your money from your account they dont get back to you with any of your queries. No customer care whatsoever....They mislead you to joining them after you join they tell you other stories.

De
Review №6

I have never given consent to be called from you. Neither do I have debt. If your buisness model is based on harassing me on a weekly basis I recon that is pathetic. I want nothing to do with you. Leave me alone

I
Review №7

They scam people for their money. If you phone with an enquiry they put you under debt review without your consent and they dont pay your debtors and your life is in shambles. Then they bribe you to get your name taken off their database

Ju
Review №8

These people are there to take advantage of people trying to sort their lives out, stay far away!!

St
Review №9

Not a great company. Employees are treated unfairly. I firmly believe this company is involved in some form of fraud. You are supposed to help customers with financial freedom, however the customer gets ripped off in the process.

ra
Review №10

National Debt Advisors contacted me in May 2020 to asisst with a Debt review.See my previous review on Hellopeter.09/12/2020My nightmare still continues with National Debt AdvisorsAfter months of struggling and back and forth communication I became so frustrated, the company had no common decency,  no customer centricity and mainly there was not even a spec of ethical conduct.I got extremely frustrated at the situation and I eventually decided that in order for me to get out of this predicament and for my accounts to go back to normal I decided to make the demanded cancellation payment. I requested that the National Debt Advisor staff member (Team leader: Dehan Scherman) send me the cancelation document as I was never under debt review and in order for me to get this document a cancellation fee had to be made.On many occasions before this I explained to numerous staff including Dehan Scherman and the person who was introduced as a debt advisor (Donelle Mia) that I didnt understand why they were attempting to debit my account when nothing was finalized and I have not received documentation on what the term, premium and other details are for the debt review. I requested National Debt Advisors to stop the application process as I had noticed that National Debt Advisors were going to give me nothing but trouble, I did not have the information and yet they continued to attempt to debit my account. I could not get a hold of Donelle Mia when I called and so I would call the call centre and the agents would say that they would get her to call me back but no one called I found myself calling on numerous occasions to find out what was going on. (You can read my previous complaint for further information)To my surprise after I had given up and made the cancellation payment Dehan Scherman sent me a cancellation letter. I sent this letter through to my bank and they came back to me advising that my status had been amended however to my surprise my accounts were not unblocked. I contacted the bank and they advised that I was under debt review thereafter I withdrew from debt review and so in that case my accounts will remain blocked.I mentioned to them the situation I had been dealing with and the issues with National Debt Advisors. I then also mentioned that I will obtain documentation from National Debt Advisors stating that I was never under debt review. I emailed Dehan Scherman to request documentation yesterday (08/12/2020) which I am eagerly waiting for a reply, I am expecting a defensive response and excuses of how the company was doing the right thing and just more and more excuses, while my credit record gets tarnished. I also mentioned on my email to him that if my bank states that I was under debt review, when in actual fact I was not then I can only imagine what reflects on the credit bureaus side.I WAS NEVER UNDER DEBT REVIEW AND I WANT THIS FIXED BY NATIONAL DEBT ADVISORS.It is the festive season and no person should be experiencing this with their accounts because of some ignorant company who has no common decency, morals and values for what is right. I expect this company to put aside there usual bad experience provided to me and make sure this is fixed. This is no playing matter (well clearly this company has a play ground, with people like us as their toys). This is a serious issue which involves my personal reputation and accounts as a debtor.

Ca
Review №11

I asked for a quote and never joined the program,please see Radlee Dajees story. I experienced a similar case.I WAS NEVER UNDER DEBT REVIEW,but they listed me anyway (Nadeem Philander, most probably for the commission) so yes, imagine the hell at the credit buro just because of them.NEVER even call them.

Yo
Review №12

Best Debt Review company in the country!!!

Be
Review №13

Simply the best I thank you very much NDA you have been of great help without you I dont know how I would have made it Tammy Lee

Va
Review №14

Awesome service, friendly, helpful, keep you informed, make you feel comfortable and are very clear and concise on all the details of your arrangements.

Ta
Review №15

Great service

Le
Review №16

I will never recommend this KAK company to anyone, they are there to make money out of financilly struggling people lying that they will help. They are like blood suckers, do yourself a favour and stay away from them and look for another company. BAD experience.....Sies.

Yu
Review №17

Such a mistake! Would never recommend NDA to anyone! Worst service ever! They are absolutely unprofessional. After 8 months with NDA we owe much more to the banks than before we applied for their service. After you pay NDA for their service - there is no service anymore. They caused us problems with the banks and we can`t even get hold of them to understand if they are trying to sort out the situation they put us in.

Ca
Review №18

Very bad performance, went to nda to take me off administration after i paid my debt in full beginning of october 2018, they said 21 working days then i will be taken off. Its 10 December and im still on. Never been taken off. Very dissapointed, and would not recommend nda EVER to anyone

Na
Review №19

Thank u to Nosizwe Lupuwane she is one of the kind, now Im debt free bcos of her perfect service.

Za
Review №20

I wont recommend NDA to anyone they really bad if you wanted to cancel but they got a a lot of stories why I cant cancel my contract with them

Ev
Review №21

Worst decision Ive ever made. I wont recommend NDC to anyone.

Gi
Review №22

National Debt AdvisorsHelp me survive month to month - as i was not surviving before.Thank you for helping me out of my huge debt.

An
Review №23

NDA saved me with my accounts, they are updated and i am still able to have food.

ia
Review №24

Great service

ha
Review №25

Bad bad bad would never advised anyone , not to even my worst enemy

Sh
Review №26

National Debt Advisors helped save my car from repossession i am forever thankful.

St
Review №27

Do not even call them. They put me under debt review without my permission and I can not get them away. They are very cunning and will ruin your life

Information
5 Photos
27 Comments
2.5 Rating
  • Address:3rd Floor, 9 Long St, Cape Town City Centre, Cape Town, 8001, South Africa
  • Site:https://nationaldebtadvisors.co.za/
  • Phone:+27 21 003 8733
Categories
  • Credit counseling service
  • Financial consultant
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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